Allen & Harris Talbot Green reviews in Rhondda Cynon Taf

★★★★★ 5/5

Google

I spoke to Mel about valuing my property and she was very accomodating and managed to fit me in the following afternoon. I have also spoken to Ciaran about my mortgage options and will be using all Allen Harris services. 100% recommend!

Tony · 25 October 2019

★★★★★ 1/5

Trustpilot

7 months

7 months. 7 months we have been in a chain with a property being marketed by Allen and Harris. Twice they have failed to complete due diligence on buyers. Twice their in-house mortgage broker has lied about mortgage offers for buyers when underwriters have turned them down. I wish I had known that their business practices were so appalling I would have rejected an offer on the basis that they were representatives of someone in the chain.

Phil · 17 June 2022

★★★★★ 1/5

Google

One of the most unorganised and unprofessional agencies I have ever come across, and I'm an estate agent myself! Communication between departments is completely lacklustre at best, any action will take months to complete and they will spread the blame on to every department but their own. If you are looking for a agency to manage your property, AVOID!

Jess · 25 October 2018

★★★★★ 5/5

Google

Absolutely professional and thorough. Alex, Claire and Leanne made the process of selling my house and buying our dream home very stress free and always kept us up to date. Would highly recommend.PositiveProfessionalism

Dale · 24 October 2021

★★★★★ 5/5

Trustpilot

Corey Airey needs a big thank you for…

Corey Airey needs a big thank you for being very helpful and patient in relation to renting our property

Leona · 10 August 2025

★★★★★ 1/5

Trustpilot

Desperately trying to rent a property

Desperately trying to rent a property, took our holding fee (1 weeks rent) then demanded paperwork unspecified at the initial viewing a week earlier , on trying to collect this for them was waiting for a letter to arrive from HMRC , informed them of this and then had them turn around and decline our rental of the property despite us paying a weeks rent in advance which should have covered the period where we were gathering the correct paperwork. Was told “the landlord cannot wait even a day otherwise he won’t be able to pay his mortgages” and that our deposit was non refundable. So they took our money, and left us out in the cold. At every turn in the week leading up to renting the property there was more issues including online paperwork/referencing accounts not working, they lied and said they were trying to ring my fellow housemate (no missed calls recorded) and that due to this incompleted paperwork that we were the ones at fault despite not mentioning any of this at the viewing. We weren’t the first and we won’t be the last. The rental situation is disgusting in this country, your paying for someone to put a custom number plate on their Range Rover while you slave away at an hourly rate job to live in damp and broken accommodation, they take multiple mortgages out and then depend on the yield from others to pay them whilst they do nothing more than the absolute bare minimum to “maintain” properties. Since the agency fees are now gone I can only assume taking a percentage of our first weeks rent holding fee is how the agents get their commission. Add to that the highest rents have ever been since 2008, and an over-saturation of student housing in major cities the situation for young working professionals is unbearable. To then be told nearly thee hundred pounds of your hard earned money is gone in a flash with smoke and mirrors is simply shattering, unfortunately I’m not alone in this.

Gil · 23 November 2021

★★★★★ 1/5

Trustpilot

Scammers and illegal handling!

I would honestly give 0 stars if it was an option. Incredibly unprofessional estate agents. Avoid at all costs, very rude staff, terrible lack of communication, sketchy, and greedy! They Pressure you into using their services, and if you don’t they will deliberately mess you and tell you your offer is not good enough…even tho it is, it was very frustrating to deal with these people. They are messing with peoples lives here, I feel like they’re all scammers and doing something incredibly illegalSarah was completely rude and messed us around. She is completely unprofessional. This estate agents should be shut down. Please avoid at all costs, they only care about commission, they do not have anyone else’s best interests.

S.J · 17 November 2021

★★★★★ 5/5

Google

So after an awful experience with a previous estate agent with my property being on the market for 5 months, achieving only 2 viewings I swapped to Allen and Harris. Being apprehensive from past experience I was happy with the progress to which Alex accomplished getting my property onto the market, flipped over the duration of a weekend and within 4 days achieving 4 viewings! One of which put an offer in and was accepted. The customer care given since the agreed sale didn't end, good communication from Alex and her assistance in ensuring that the purchaser of my property, a first time buyer, was guided through the process whilst keeping myself constantly updated. This alleviated a large portion of stress for myself and partner. Overall I would highly recommend Allen and Harris as the service they provided me was A* with regards to the professionalism, service and competitive costing. Alex Aventsis in particular should be praised for being highly proactive and going above and beyond during a difficult period of time with Covid-19 and ensuring a successful sale.

Aled · 24 October 2021

★★★★★ 5/5

Trustpilot

Keron at the Pontcanna office

I had a lovely experience with Keron in the Pontcanna office. He was efficient and kind. He was a good communicator and a pleasure to work with!

P.V · 2 May 2025

★★★★★ 5/5

Trustpilot

Outstanding services

I highly recommend AK for his services. A friend of mine recommended me to him after I was declined a mortgage from another broker (despite that broker telling me I was guaranteed a mortgage). My circumstances are complex, yet he managed to secure me a mortgage with 3 days, including working over the weekend and during his holiday. From the start he assured me that he could help and if any issues my fee would be refunded. He is efficient, reassuring, experienced, professional and has saved me considerable stress. I’m so delighted that I was introduced to him and now extremely excited about moving.

Bonnie · 7 September 2021

★★★★★ 5/5

Google

Ben and co have been amazing in getting us into our new home. Updates were regular and delivered when promised even with so much uncertainty during these troubling times. Highly recommended agents.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 12 January 2021

★★★★★ 1/5

Trustpilot

Renting a property from them initially…

Renting a property from them initially was fine, but they do not answer emails without standard script, they constantly badger you on email when you’ve already paid rent. They don’t answer queries always on the side of the landlord.

Molly · 9 November 2024

★★★★★ 5/5

Google

Would highly recommend Ciaran as a Mortgage Advisor after receiving a first class service. He was very professional and I was very happy with the deal he secured for me. Mel was equally as helpful with the process.

Clare · 25 October 2019

★★★★★ 5/5

Google

Would recommend! We needed a property within a short time frame and thanks to James we had a property sorted within a couple of weeks. Thanks for being so helpful.

Erin · 24 October 2021

★★★★★ 1/5

Trustpilot

Not value for money, shop around

Clifton, Bristol Branch - Sold themselves as a premium offering but their outputs (pictures, write ups, viewings) were below average. In Covid, you would have thought you'd show prospective buyers of a First Floor Flat the 3.5 acres of gardens that are included. Apparently not. I changed agent but they refused to take the property off line and continued to market it after the contractual period was up.I could write many more things. My advise, shop around for a better estate agent.

John-Paul · 4 June 2021

★★★★★ 1/5

Trustpilot

Told I was not allowed to view a…

Told I was not allowed to view a property until I had signed up for their mortgage service. Managed to work my way around this and view the property. Put an offer in, which was accepted. They then put the property back on the rental market. Ok fine, but they did not inform me of this and continued to pressure me into using their services. All they are interested in is your money. 0/5.

Mr · 23 April 2022

★★★★★ 5/5

Trustpilot

Andy at Allen and Harris Cirencester…

Andy at Allen and Harris Cirencester helped me with the sale of my 1 bed maisonette. Ultimately I decided against the sale as my circumstances changed, but I found Andy straightforward, knowledgeable and helpful.

Mr · 23 December 2024

★★★★★ 5/5

Trustpilot

No one give us the opportunity to rent the house except Allen and Harris and miss scarlet

me with my child and my wife in a hotel for more than a month I begged the offices to help me find a house we both had a full time job in a nursing home so guaranteed work and no one helped and fortunately for my good luck they turned to allen n harris office and there i found ms scarlett but i have to admit you really bent my problem understood the situation and found us home within a week and without paying 6 months in advance just by promoting us and allowing us to try our luck us taking the references and the landlord control thank you very much scarlet

Customer · 9 March 2021

★★★★★ 5/5

Google

James helped me rent the house I so desperately wanted, helped me through the whole process and has the patience of a saint. Highly recommended.

Yakaly · 24 October 2023

★★★★★ 1/5

Trustpilot

So unprofessional and pathetic

So unprofessional and pathetic. All they want is your money and not willing to assist. They let us move in to a damp, dirty and pest infested property. Tried to raise our queries several times with no help. Please don’t rent from this bogus agency.

Joyline · 4 June 2024

★★★★★ 5/5

Google

Having made the error of selecting a random estate agent to sell my property I had to watch it fail to sell for a year or more. I was then rescued by Allen & Harris at Talbot Green. Covid 19 caused a slight delay but when it was allowed to go back on the market it sold very quickly. The communication was very efficient and regular. I was never left in any doubt regarding where I was in the sales process. The members of staff who were responsible for this being a good experience were Claire Young and Alex Arvanitis. I would recommend them very highly. Jeff PainterPositiveResponsiveness, Quality, Professionalism

Jeff · 24 October 2020

★★★★★ 5/5

Google

I highly recommend Allen & Harris!! Ben & James are highly professional and it took only a week from my family and I viewing the property to collecting the keys. The property is immaculate and of a very high standard. We had to move swiftly due to the previous property we were living in not being of a liveable standard. It was extremely important that we moved within the area due to my children's education. Ben & James worked with us to ensure this happened and found us a beautiful home as mentioned above. Certainly professionals with that they do!!!

Rebekah · 24 October 2020

★★★★★ 5/5

Google

Tyler, Claire and Sarah have excellent in dealing with my sale and sorting my mortgage with Jonathan thank you!!

Josh · 27 January 2024

★★★★★ 1/5

Trustpilot

Listen to this one, this is a good one

Listen to this one, This is a good onei goes into Allan and Harris in Bishopbrigs for a mortgage The chap has an asian back ground and I have record of 3 year taxes paid for my wages get paid by bacs all the time.the last few months because of corona virus the office was shut and was paid a week here and there lateI get told he can not do it because I am employed by family and then without us complaining he tell us I am not raciest. "but who told you you were"How can an asian be raciest with another asian. is it possible?My credit score is 987 out of 999.The thing about it i put the fone down on him before coming down, by taking to him I knew he is full of sh....t.But because he phoned back several time I ended up wasting my time going there. what a load of rubbishI phoned my bank on the same day and 2 days later i got an approval as I have been banking with them for 8 years.What a waist of time.I think if you are not Scottish through and through do not go there unless you want to be humiliated.Come on Allan & Harris pull yourselves together.My opinion "maybe he is not trusted by the banking world and we asians are paying the price"..Get it sorted guys no need for this

Shohreh · 13 August 2020