Trusted Agent profile · Retford
Verified
★★★★★
254 reviews across 3 platforms
7 New Street, Retford, DN22 6EG
Part of Newton Fallowell, see every office.
Newton Fallowell's office in Retford, at 7 New Street, is rated 4.9 out of 5 across 254 reviews on three platforms, including 228 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Newton Fallowell won in 2026.
228
Reviews on Google
This office
6
Reviews on Direct reviews
This office
20
Reviews on allAgents
This office
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Retford office, from every platform, shown as written. First names only.
5/5
GoogleThe team kept us informed all the way through the process. Nothing was too much trouble. They helped the purchase be as stress free as possible. Thank you
Thank you for your feedback Clare, we wish you all the best in your new home!
5/5
GoogleNewton Fallowell sold our house in less than 24 hours of going on the market. Today we completed on this sale. We've had support from the whole team. Millie has been a great support checking in regularly with our solicitor to make sure the whole process went smoothly.
5/5
GoogleGreat service , communication and lovely friendly staff , would highly recommend
Thank you so much for your feedback Sophie!
5/5
GoogleHelpful and friendly staff, helped making our purchase as easy as possible.
Thank you Pat! Enjoy your new home
1/5
GoogleThere letting department was a absolute "Let" down, called 2 week ago regarding a property said they would call me back due to no having the keys yet, call 3 times after that to check up on the property, no further information given. Went in today so they couldn't fob me off "sorry all the viewings have happened" what a f****** joke
Hello Calum. We were very sorry to read that you were unhappy with the service you received from Newton Fallowell. As you can see from our other reviews, we pride ourselves in excellent customer service. We understand that our Lettings Manager has now spoken with you and discussed your concerns. We look forward to speaking with you in the future and hope we can work together in finding your new home. Please feel free to call the office if we can assist further. Best wishes.
4/5
GoogleVery professional & friendly service. Support and advice from Millie & Gareth was much appreciated
Many thanks for your review Mr Smith, we appreciate your comments
5/5
GoogleWe've experienced their service as both buyers and recently as vendors, both on the same house. We've had great service from them on both occasions and would definitely recommend them. Our house was listed with high quality photos and floorplans the same day and we accepted an offer after the first viewing.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for the review Richard, all the very best for the future!
5/5
GoogleExcellent customer service from Newton Fallowell. Thank you Claire for your support.
Thanks Alison!
5/5
GoogleThe team at Newton Fallowell were amazing in every way Mandy Emily Tom Gareth....all were very professional and very helpful Nothing was to much trouble ...Mandy worked so hard on chasing everyone up in our chain Would use again definitely...would recommend 100% Thank you all in a great team
Thanks, Lynda. All the best to you both in your new home and welcome back to Retford!
5/5
GoogleWould you please pass on our sincere thanks for all the help and time you and you team have shown us. All very friendly and professional with lots of updates and almost immediate responses to our communications. You all deserve the praise and recommendation offered. A difficult job well done! Many thanks again Christine and Tony Lockwood
Thank you so much for your kind words. All the best for the future and we look forward to working with you again.
5/5
GoogleVery helpful and efficient service.
Thank you Avianne!
5/5
GoogleWould like to thank the team at Newton Fallowell. I am so very grateful for your advice, perseverance and positivity. Great job 🌟🌟🌟🌟🌟 …
Thank you for using Newton Fallowell! Best wishes.
5/5
allAgents"Excellent, 5stars*****. Mandy ..."
Excellent, 5stars*****. Mandy was exceptional and was brilliant throughout. Thank you mandy for your correspondence, patience and knowledge and understanding. An excellent member of staff that should be noticed in the job that you do.
1/5
allAgentsTerrible
I am quite shocked at the level of inconsistency with this company. To talk to on the phone, the staff are lovely. There just seems to be no communication between them all and I have only spoken to the same member of staff twice. First viewing with them was really good and we told them we would like to offer on the property on Monday morning as the viewing was Friday teatime. Funnily enough by Monday morning, the property had sold!! I'm not sure how that happened over the weekend and seemed like a set up to us!! So, the next viewing on another property was arranged. turned up to be told the house was sold!!
1/5
allAgents"Terrible..."
I am quite shocked at the level of inconsistency with this company. To talk to on the phone, the staff are lovely. There just seems to be no communication between them all and I have only spoken to the same member of staff twice. First viewing with them was really good and we told them we would like to offer on the property on Monday morning as the viewing was Friday teatime. Funnily enough by Monday morning, the property had sold!! I'm not sure how that happened over the weekend and seemed like a set up to us!! So, the next viewing on another property was arranged. turned up to be told the house was sold!!
5/5
GoogleI have recently moved to my new property and without the help of the Newton Fallowell team this would not have been possible, they were in constant contact with myself and third parties to make this happen before the lockdown and I can't thank them enough.
Thanks, Beth. Best of luck with your new property and we hope to see you soon.
5/5
allAgents"A big thank you to John and..."
A big thank you to John and the team on the completion of our sale. Thank you Mandy for your professionalism, reassurance and the quick responses to all the queries and issues that kept coming along.
5/5
Direct reviewsThe sales team at NF were excellent. Special praise for Gareth for the actual sale and for Mandy who seemed to be the only person with her finger on the pulse once the sale and purchase had been agreed!
5/5
GoogleThe sales team at the Retford branch did an outstanding job for us. The valuation for the property was accurate and the completion rapid and trouble free. Couldn't have asked for a better service, well done.
5/5
GoogleI recently purchased a house through this agency and found everyone working there to be highly professional. All my questions were answered quickly and helpfully. Very happy with my experience.
Thanks for your feedback Ebi, all the best in your new home!
5/5
allAgentsMandy Hagger is the estate
Mandy Hagger is the estate agent had been very supportive and co-operation with me and my solicitor throughout. She was very prompt with everything - excellent service, friendly and very understanding.
5/5
allAgents"Mandy Hagger is the estate..."
Mandy Hagger is the estate agent had been very supportive and co-operation with me and my solicitor throughout. She was very prompt with everything - excellent service, friendly and very understanding.
5/5
GoogleI was delighted with how rapidly the team sold a property for us but, selling subject to contract is one thing and closing is quite another so, I was even more pleased with the tenacity shown by Milly in chasing and coralling everyone into place to ensure completion. Impressive.
Thanks for the review Bryan & thank you for choosing Newton Fallowell.
5/5
GoogleI have recently used Newton Fallowell to sell my property. They were very helpful, professional and excellent at getting feedback from my viewings. I would highly recommend them and wouldn’t hesitate to use them again! Keep up the good work.PositiveResponsiveness, Professionalism, Value
Thanks Jayne. It was a pleasure to work with you. See you soon!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Newton Fallowell's Retford office has 254 reviews across three platforms: 228 on Google, 6 on Direct reviews, 20 on allAgents.
Newton Fallowell Retford is rated 4.9 out of 5 across all 254 reviews, and 4.9 out of 5 on Google from 228 reviews.
Yes. In The Trusted Agent 2026 awards: Newton Fallowell, Retford won Gold; Newton Fallowell, Burton on Trent won Platinum; Newton Fallowell, Newark won Trusted Agent; Newton Fallowell, Mansfield won Trusted Agent; Newton Fallowell, Peterborough won Trusted Agent.
Newton Fallowell Retford, 7 New Street, Retford, DN22 6EG.
