Every review we hold for the Reigate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRalph James were great throughout our time viewing and making an offer on our flat. Katie kept in touch with us throughout the process and was so lovely answering my hundreds of questions. We’re so excited to have found such a lovely agents and couldn’t recommend them enough!
Olivia · 23 September 2024
Agent replied · 23 October 2024
Thank you, Olivia! We’re so glad to hear that you had a positive experience during your flat search and offer process. We’re here if you need anything else and wish you all the best with your new home!
★★★★★ 5/5
GoogleHuge thanks to Jasmine, Nicky and team for all of your support.
Jasmine was extremely proactive and reactive with managing the sale of our …
Rhys · 14 July 2025
Agent replied · 14 April 2026
Rhys, Thank you so much for such a thoughtful review. We’re really glad Jasmine, Nicky, and the team were able to support you throughout the sale and help ease some of the pressure along the way. It’s great to hear that the guidance on your … More
★★★★★ 5/5
GoogleFantastic experience buying a property through Ralph James. Jasmine was always available to assist us and we have been so impressed with everything so far! Would definitely recommend
Kathryn · 31 March 2026
★★★★★ 5/5
GoogleRalph James were excellent. Despite our move being somewhat problematic due to other parts of the chain, the whole team were extremely professional. Particular thanks to Nicky for getting us across the line when it looked like it might all fall apart!
Leigh · 23 September 2024
Agent replied · 23 October 2024
Thank you!
★★★★★ 5/5
GoogleRalph James were excellent. Despite our move being somewhat problematic due to other parts of the chain, the whole team were extremely professional. Particular thanks to Nicky for getting us across the line when it looked like it might all fall apart!
Leigh · 24 August 2024
Agent replied · 29 August 2024
Thank you!
★★★★★ 5/5
GoogleI recently sold our family home in Reigate through Ralph James. Jasmine, Nicky and the whole team were amazing. Their approach was warm and friendly. The communication throughout the process was excellent. I was very pleased with the outcome. I wouldn’t hesitate to recommend Ralph James.
Giles · 13 January 2026
Agent replied · 27 January 2026
We’re delighted to hear that Jasmine, Nicky and the team made the process of selling your family home in Reigate such a positive experience. It’s great to know their warm, friendly approach and clear communication made a real difference and that you were pleased with the outcome. Thank you for your recommendation, and we wish you all the very best for what comes next!
★★★★★ 5/5
GoogleWorking with Ralph James has been a pleasure. From taking initial instructions through to completion, they have been effective and efficient whilst maintaining a cheerful and positive, constructive attitude. The staff are excellent, especially Jasmine who kept her head when others (ie me) were losing theirs. The firm offered a cost effective service with competitive prices. Overall, I’m very pleased with the service and outcome.
Stewart · 15 December 2024
★★★★★ 5/5
GoogleNicky and the team at Ralph James were fantastic! Keeping us updated on the process and making it as smooth as possible.
Super friendly and we love our new home thanks to them.
Melanie · 16 October 2024
Agent replied · 23 October 2024
Thank you, Melanie! We're so happy to hear you had such a smooth experience with Nicky and the team. Making the process as stress-free as possible is exactly what we strive for. We're thrilled that you're loving your new home! If you ever need anything in the future, we're here for you.
★★★★★ 5/5
GoogleWonderful experience purchasing a property with Ralph James. From the first viewing and throughout the buying process, the whole team were friendly and professional. A special thanks to Marie-Elise, whose diligence and care meant that everything went smoothly, and inevitable hiccups were dealt with proactively and efficiently.
Susanne · 27 January 2024
Agent replied · 23 October 2024
Thank you, Susanne! We’re delighted to hear that you had a wonderful experience purchasing a property with Ralph James. It was a pleasure assisting you, and we’re here to support you further whenever needed!
★★★★★ 5/5
FacebookAshley and the team at Ralph James were absolutely amazing throughout our move. Within a week of being on the market with Ralph James our home was sold. We felt extremely confident with all the advice and guidance we were given throughout the process and the whole team were incredibly supportive when things got trickier (as is often the case with leasehold properties).
Ashley’s knowledge about property in Redhill, Reigate and around is second to none and he was incredibly helpful with our sale as well as our onward purchase. Ralph James bring a level of trust I didn’t expect from any estate agent, they don’t just talk the talk but they deliver on their promises and treat their clients with honesty and respect.
The communication from day one was brilliant, the whole team are friendly and approachable. We were able to ask all the questions as they came to us without feeling embarrassed or like an inconvenience.
Don’t waste your time with other estate agents. Ralph James are the best.
- Ella & Alex
Ella · 3 January 2019
Agent replied · 23 February 2025
Thank you so much guys!! Happy new year... in your lovely new kitchen!!
★★★★★ 5/5
GoogleI’ve already done a few viewings with the RJ Reigate team and I have to say they make the process enjoyable and really go the extra mile to understand search criteria etc. Special shout out to Charlie and Matt
LD · 26 May 2024
Agent replied · 23 October 2024
Thank you! We’re thrilled to hear that your experience with the Reigate team has been enjoyable and that Charlie and Matt have gone the extra mile to understand your search criteria.
★★★★★ 5/5
FacebookHad to write a review to say a big thank you to Kelly Sadie and Aimee for all of their help. The communication from all of you was excellent. No question was left unanswered. Thank you all so much. We really appreciate all that you've done. We wouldn't hesitate to recommend you. Great local business.
Jane · 30 January 2025
★★★★★ 5/5
GoogleSam was outstanding with our property. The attention to detail when taking photos and suggesting a social media video was a game changer. Very well marketed and got the result we asked for within 6 days of initial conversation. Very impressive team and would certainly recommend!
Joel · 28 November 2023
Agent replied · 23 October 2024
Thank you so much, Joel! We’re thrilled that Sam’s attention to detail made a positive impact on your property. We’re glad we could offer an outstanding experience, and we’re here for any future needs you may have!
★★★★★ 5/5
GoogleWe recently sold our house with Ralph James and we couldn’t be more happy with everything they did to help us. Jasmine and Dan in particular were incredibly helpful, supportive and knowledgable, keeping us regularly updated and always being …
Alice · 14 December 2025
Agent replied · 27 January 2026
Alice, thank you so much for taking the time to share such a detailed and thoughtful review. We’re truly delighted to hear how happy you were with the support you received from Jasmine, Dan and the wider team throughout your sale. It’s … More
★★★★★ 1/5
GoogleBUYERS STAY AWAY. Dealt with Chris Stamp at Ralph James regarding a property that (allegedly) we got an offer accepted on. Never got anything in writing despite asking repeatedly, said he would do something and then not do it, kept leading us on and never got a straight answer. Eventually we found out that the seller had accepted another offer without informing us. Will be taking this up with the ombudsman as it was clearly in breach of the code of conduct. It's a shame as it's exactly the type of agent that brings disrepute to the profession. We fully advise against anyone attempting to buy in the area - to experience such dishonest behaviour when you are handling the single largest financial transaction of your life is despicable. Avoid at all costs.
Joana · 25 August 2023
★★★★★ 5/5
GoogleI recently purchased a house and sold my flat through Ralph James who did an amazing job for me. In what was a very volatile market and what ended up being a crazy chain where anything that could go wrong seemed to, they got me a great price for my flat and somehow managed to drag the entire chain to a successful completion just in time. Nicky and the team at the Reigate branch were amazing and went above and beyond on an almost daily basis and I'm so grateful for their efforts. If your looking for professionalism with a personal touch then go no further!
Rory · 25 August 2023
★★★★★ 5/5
GoogleI have been blown away by the incredible service provided by Ralph James throughout the sale of my Mums property. Nicky , Jackie and Molly were on the ball , informed , efficient , proactive, approachable , communicative, excellent, individually and as a team. A great deal of compassion and guidance was shown to me during the sale process and I am forever grateful. Selling property is seldom easy but I have to say thanks to the team at Ralph James Reigate , this has been a breeze.
Nicky · 25 August 2023
★★★★★ 5/5
GoogleWe cannot recommend this estate agent enough. Throughout the whole process, Jackie was absolutely fantastic. Not only did she and her team manage to get us an above asking price offer twice, she also handled our entire sales process professionally and with a smile. She communicated brilliantly and always went above and beyond. She also managed to keep everyone involved in the whole chain calm, which at points can't have ben an easy task. Everyone in the office works really well together and have a great team spirit. Thank you for everything you did to support us - you are our favourite estate agent by a mile. Simon and Bobbie x
Simon · 25 August 2023
★★★★★ 5/5
GoogleMy partner and I have bought our first home with Jackie from Ralph James. Couldn't recommend enough, Jackie was always on hand if we had any questions and would often call us to update us with what was going on, she was super helpful with explaining the process to us as we have never done this before. The team have been incredibly professional throughout. we also had viewings very early on with Marie Elise and Molly, both of whom were also just as great and informative about the properties we were viewing.
Would definitely recommend Ralph James and will be looking to use them again in the future. Thank you Jackie for all of your help in this process.
Jamie · 25 August 2023
★★★★★ 5/5
GoogleThe guys at Ralph James were great from start to finish, both Nicky and Jackie were fantastic and supportive throughout the whole process which really did make the whole thing much easier. They even were able to speed up solicitors on both sides which was really helpful and made the sale of the property much less stressful knowing they were so on the ball. Thanks again to all of the team at Ralph James, 10/10 for service would highly recommend!
Ben · 25 August 2023
★★★★★ 5/5
GoogleI have just sold my flat through Ralph James and I could not be happier with their service. Having instructed them due to having a positive experience as a buyer a few years ago, their service this year did not disappoint. Ralph James sold …
Sarah · 14 October 2025
Agent replied · 27 January 2026
This means a great deal to us, thank you for such a thoughtful review, Sarah. We know how stressful things can get when a sale takes unexpected turns, so we’re so pleased Orla and the team could help keep things on track and ease the … More
★★★★★ 5/5
GoogleI used Ralph James to purchase my property recently and would like to say a big thank you to Jackie Nathan for all her help guiding me through the whole process! Jackie is very professional and kept me fully updated every step of the way. I have never had to chase for information, anything I’ve needed to know or get done Jackie had it covered - thank you for going that extra mile! I highly recommend using Ralph James
Helen · 25 August 2023
★★★★★ 5/5
GoogleWe had a great experience with our recent purchase through Ralph James. Communication from Nicky was excellent and the team were never pushy when we were doing viewings. Would definitely recommend.
Anna · 25 July 2024
Agent replied · 29 August 2024
Thank you!
★★★★★ 5/5
GoogleI’ve dealt with quite a few agents in and around Reigate and RJ have been exceptional. My sale was quite protracted (due to buyers pulling out down the chain), and RJ couldn’t have done more to keep me and the chain updated. Charlie dealt …
Jennifer · 14 September 2025
Agent replied · 27 January 2026
Jennifer, thank you so much for taking the time to share this. We know how stressful and unpredictable a long sale chain can be, so it means a lot to hear that Charlie, Nicky and Jasmine helped make things feel a little smoother along the … More
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