Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
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5/5
GoogleThey are life savers! We had a very tight deadline to move in and not only they were prompt to schedule a viewing but also helped with all the paperwork on a record time. Special thanks to Jessica and Eloise, as they were extra kind and really put the effort to help us!
Karina Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your wonderful review Karina. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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5/5
GoogleOur experience with Hamptons Reigate has been excellent, particularly Jessica and Julia. Our queries were always dealt with in a timely manner and their help along the way from moving out and in of properties has been excellent. Always finding the time to help us at short notice. Thanks so much for everything.
Benjamin Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review Benjamin. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleFriendly team, responsive to tenantsβ concerns, and professional and empathetic approach to issues. Hamptons highly recommended. Constance has been particularly helpful. Well done.
Vikram Β· 23 March 2025
Agent replied Β· 8 May 2025
Thank you for your kind words! We strive to provide exceptional customer service and it means the world to us that you have had a positive experience with our team, especially Constance. Thank you for choosing Hamptons, we appreciate your recommendation! Kind regards, Lucy, Hamptons Customer Care.
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5/5
GoogleWe purchased our house through Hamptons and the lovely Ali looked after us throughout the process. She was so friendly and helpful, and was always super quick to respond to any of our queries. The whole process was handled professionally and efficiently and we moved into our dream home the weekend just gone! When we picked up the keys from the office we were presented with a lovely bottle of wine which we thought was such a lovely gesture. I would highly recommend Hamptons, especially Ali who was just brilliant.
Isabel Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear Ali had such a positive impact on your experience with us. We are very proud of our people and look forward to sharing your review with the team. We hope you have settled in nicely, thank you again!
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5/5
GoogleReigate Hamptons have been helpful and professional all the way. A big thank you to Jessica Wales for her cheery disposition and helpfulness throughout the process. I have already recommended Hamptons to others and will continue to do so.
Natasha Β· 26 May 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review Natasha. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleThank you Reigate team for helping to find a new home for me and my girls! You have been incredible throughout the whole process particularly Jessica who is so helpful, friendly and professional.
Thank you!! π β¦
Sarah Β· 26 May 2024
Agent replied Β· 23 October 2024
Thank you for your wonderful review Sarah. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
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5/5
GoogleThe team at Hamptons Lettings has been excellent. In particular my dealings with Athena, Chloe & Jess has been superb and they are always happy to accommodate your needs and do their best to move things forward.
Grant Β· 26 May 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review Grant. We are so pleased to know that the team provided you with a high level of service!
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5/5
Googlehad an excellent experience working with Hamptons Reigate Especially from Jack Phillips.
From the very beginning, he was professional, and genuinely committed to helping me find the perfect home. He understood exactly what I was looking for and went above and beyond to find option that suited my needs. The whole process was smooth and stress-free, thanks to his expertise and clear communication. I highly recommend Hamptons Reigate Team to anyone looking for a reliable and dedicated estate agent!
Fabian Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you for your wonderful review Fabian. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
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5/5
GoogleThe Lettings team at Hamptons Reigate have been absolutely brilliant to work with. We had a very tight timeline to find a rental property, and they helped us to go from viewing to move in a week! The whole team are lovely, super responsive, and canβt do enough to help. Highly recommend.
Nat Β· 24 July 2025
Agent replied Β· 8 October 2025
Thank you for your kind words! We are thrilled to hear that our Lettings team at Hamptons Reigate provided an excellent rental experience for you. We pride ourselves in going above and beyond for our customers and are so happy we could help β¦ More
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5/5
GoogleWe had a very positive experience with Hamptons Reigate. Having to find a new rental place unexpectedly is a stressful experience on its own. But Jess' care and dedication to our case took a lot of this stress out. She connected with us regularly even when there were no new updates, which helped us having a clear plan and full visibility on the progress. We appreciate your help a lot.
Diana Β· 10 December 2024
Agent replied Β· 10 December 2024
Thank you for the great feedback Diana. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Reigate was exceptional. The team will be pleased to read your review!
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5/5
GoogleChloe has been fantastic when dealing with an urgent issue in our rented house. The fact she was calm and supportive was appreciated, and Hamptons are lucky to have her! Hamptons are very professional and easy to live under!
Jamie Β· 27 January 2024
Agent replied Β· 23 October 2024
Hi Jamie, we are delighted that you enlisted Hamptons Estate Agents Reigate and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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5/5
GoogleHamptons have been fantastic from start to finish with helping my family & i find a property that worked for us. Julia has been amazing and i can not fault their process. Very prompt & reliable. Thank you Hamptons π β¦
Terry Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your wonderful review Terry. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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5/5
GoogleThank to Katarina and the rest of the team at Hamptons Reigate we have just completed the purchase of our first grade-listed cottage. They accommodated any requests for additional viewings and played a vital role in keeping the communication between the two parties ongoing. The icing on the cake was the bottle of wine they gave us on collecting the keys. We can't recommend them enough.
Roberto Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for leaving us a review. We take customer care very seriously and are delighted to receive such positive feedback about your experience. It is wonderful to hear that Katarina and the team played a vital role in the purchase, we look forward to sharing your review with them all. Thank you again, we hope you are enjoying your new home!
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5/5
GoogleJessica Wales - I just wanted to say how grateful I am for all of your help, youβve gone over and above to help me find our new home. You have been the only agent to contact me without any need for prompting and taken the time to listen to our requirements for our familyβs next move. You have taken the stress out of the process - thank you.
Leah Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Leah, we are delighted that you enlisted Hamptons Estate and Letting Agents Reigate and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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5/5
GoogleWe signed up with Hamptons in Reigate a few weeks ago to help us with our search for a short term rental property in the area. Lisa has been thoroughly efficient and helpful throughout and today we have signed our tenancy agreement. Hooray! Very many thanks to Lisa for being so professional and also for understanding our specific requirements which have all been met. 5 Gold Stars!
Claire Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to hear Lisa has had such a positive impact on your experience with us. We hope you have settled in well and the remainder of your Tenancy runs just as smoothly, thank you again!
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5/5
GoogleAli and the team at Hamptons were fantastic - so attentive and helpful right from the very start when we put the offer in on our dream home. Nothing was ever a problem, and they really did help push things through working closely with all parties, to make things as seamless as possible. We are now very excited to be moving in a couple of days time!
Julia Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review! We take customer service very seriously and are delighted to hear you had such a positive experience with the team in Reigate. Thank you again and we hope the move went well!
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5/5
GoogleJessica was instrumental in securing a rental property. She was exceptionally helpful, patient, and flexible, always maintaining a positive attitude and demonstrating remarkable efficiency.
Maja Β· 25 June 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review Maja. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleAli and team were fantastic to deal with from start to finish in the recent purchase of our new home. Ali was extremely communicative, nothing was ever too much trouble and she made the journey as smooth as possible which was always appreciated during what can otherwise be quite a stressful time. We wouldn't hesitate to use Hamptons / Ali again. Thank you!
Lucy Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are over the moon to receive your feedback about the service Ali has provided. In particular it is wonderful to hear you were kept up to date throughout and Ali was able to successfully assist in a smooth transaction. We take great pride in our people and are pleased to hear that due to the level of service Ali provided you with, you would use our services again in the future. Thank you again, we look forward to sharing your review with Ali and the whole team.
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5/5
GoogleHamptons was very professional from start to finish. Particularly their staff member Jessica Wales who project managed the whole onboarding process as we haven't rented in a long time. She was extremely professional and knowledgeable about the rental market. During the duration of our tenancy nothing was too much for her. When we had any complaints regarding the property and if anything needed fixing it was dealt with promptly. Towards the end of our tenancy, the process was very smooth. They helped us with regards to the areas that needed cleaning and we got professional cleaners to come in. Hamptons have different departments and they worked with us to ensure we got our deposit back. I would highly recommend Hamptons to anyone looking to rent or anyone who has a house to rent out.
Michael Β· 24 October 2023
Agent replied Β· 23 October 2024
Hi Michael, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
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5/5
GoogleWe relocated back to Dorking from the US in September and we were keen to organise a rental in Dorking to have ready for when we land. Jessica Wales at Hamptons made this happen! Jessica made our search for a rental incredibly easy and was very supportive in viewing and finalising the rental all online while we were still in the US. I would absolutely recommend Hamptons and Jessica and the rest of the team.PositiveResponsiveness, Professionalism
Victoria Β· 24 October 2022
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5/5
GoogleI have just moved into my rental and Hamptons have been absolutely brilliant. So communicative and proactive. Julia is an absolute delight to work with and so helpful and professional. I would highly recommend Hamptons to anyone. Thanks so much Julia and team!
Kerry Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your review Kerry. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleJessica was extremely responsive and a pleasure to deal with, helping to ensure that our rental experience went as smoothly as possible.
Rachel Β· 26 April 2024
Agent replied Β· 23 October 2024
Thank you for your wonderful review Rachel. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
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5/5
GoogleI want to say a big thank you to the Hamptons for helping me find a house, and a huge thank you to Julia Jarusz for helping me with the paperwork and a quick result, a very good and friendly team.
Yulia Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your positive feedback of Hamptons Estate Agents Reigate. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
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5/5
GoogleAnother amazing experience with Hamptons in Reigate. I have now bought and sold three times with Hamptons and they have been exceptional from start to finish. Jonathan leads the team and is always personable and clear with communications. Iβd highly recommend them to anyone looking to buy or sell in Reigate or the surrounding areas. Looking forward to working together again soon no doubt!
Elizabeth Β· 25 June 2024
Agent replied Β· 23 October 2024
Thank you for your review Elizabeth. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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