Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
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5/5
GoogleI recently sold my flat through Hamptons International Reigate. From the start I was impressed by Stephen's professionalism and the realistic evaluation he gave of the property. Once a buyer had been found Ali was my go-to person. She gave me regular feedback and soothed my frayed nerves. No question seemed too minor to answer and I'm sure I asked some pretty silly ones.
I have no hesitation in recommending the team at Hamptons Reigate
Lynda Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you for leaving us a review. Offering a high level of customer service is very important to us and we are delighted to read such positive feedback about the team. We take great pride in our people and are grateful to you for providing us with such fantastic feedback about Stephen and Ali, we look forward to sharing your review with them. Thank you again!
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5/5
GoogleThe Lettings team at Hamptons Reigate have been absolutely brilliant to work with. We had a very tight timeline to find a rental property, and they helped us to go from viewing to move in a week! The whole team are lovely, super responsive, and canβt do enough to help. Highly recommend.
Nat Β· 24 July 2025
Agent replied Β· 8 October 2025
Thank you for your kind words! We are thrilled to hear that our Lettings team at Hamptons Reigate provided an excellent rental experience for you. We pride ourselves in going above and beyond for our customers and are so happy we could help find your perfect rental in just one week. Your satisfaction is our top priority. Thank you for the recommendation! Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
GoogleWe had a very positive experience with Hamptons Reigate. Having to find a new rental place unexpectedly is a stressful experience on its own. But Jess' care and dedication to our case took a lot of this stress out. She connected with us regularly even when there were no new updates, which helped us having a clear plan and full visibility on the progress. We appreciate your help a lot.
Diana Β· 10 December 2024
Agent replied Β· 10 December 2024
Thank you for the great feedback Diana. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Reigate was exceptional. The team will be pleased to read your review!
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5/5
GoogleThis team always over delivers. Very efficient operation re compliance, lovely people and most important great tenants offering the asking price. We worked with a local agent and moved to Hamptons 6 years' ago.
Alexander Β· 11 January 2026
Agent replied Β· 11 October 2026
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear the team in Reigate provided you with a 5* service. Thank you again, we look forward to making the team aware of your review.
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5/5
GoogleChloe has been fantastic when dealing with an urgent issue in our rented house. The fact she was calm and supportive was appreciated, and Hamptons are lucky to have her! Hamptons are very professional and easy to live under!
Jamie Β· 27 January 2024
Agent replied Β· 23 October 2024
Hi Jamie, we are delighted that you enlisted Hamptons Estate Agents Reigate and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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5/5
GoogleI would highly recommend using Hamptons. It was a pleasure to deal with Jessica and Athena, they were both efficient and positive in dealing with any issues. I will be using Hamptons in the future.
Matthew Β· 11 December 2025
Agent replied Β· 11 October 2026
"Thank you for your kind words and recommendation! Our team at Hamptons strives for efficiency and positivity in all interactions with our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHamptons have been fantastic from start to finish with helping my family & i find a property that worked for us. Julia has been amazing and i can not fault their process. Very prompt & reliable. Thank you Hamptons π β¦
Terry Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your wonderful review Terry. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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5/5
GoogleThey are always responsive and attentive to our concerns. The property manager, Constance, makes sure that we are updated with everything in our flat.
Joanna Β· 11 March 2026
Agent replied Β· 11 October 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThank to Katarina and the rest of the team at Hamptons Reigate we have just completed the purchase of our first grade-listed cottage. They accommodated any requests for additional viewings and played a vital role in keeping the communication between the two parties ongoing. The icing on the cake was the bottle of wine they gave us on collecting the keys. We can't recommend them enough.
Roberto Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for leaving us a review. We take customer care very seriously and are delighted to receive such positive feedback about your experience. It is wonderful to hear that Katarina and the team played a vital role in the purchase, we look forward to sharing your review with them all. Thank you again, we hope you are enjoying your new home!
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5/5
GoogleJessica Wales - I just wanted to say how grateful I am for all of your help, youβve gone over and above to help me find our new home. You have been the only agent to contact me without any need for prompting and taken the time to listen to our requirements for our familyβs next move. You have taken the stress out of the process - thank you.
Leah Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Leah, we are delighted that you enlisted Hamptons Estate and Letting Agents Reigate and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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5/5
GoogleWe signed up with Hamptons in Reigate a few weeks ago to help us with our search for a short term rental property in the area. Lisa has been thoroughly efficient and helpful throughout and today we have signed our tenancy agreement. Hooray! Very many thanks to Lisa for being so professional and also for understanding our specific requirements which have all been met. 5 Gold Stars!
Claire Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to hear Lisa has had such a positive impact on your experience with us. We hope you have settled in well and the remainder of your Tenancy runs just as smoothly, thank you again!
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5/5
GoogleAli and the team at Hamptons were fantastic - so attentive and helpful right from the very start when we put the offer in on our dream home. Nothing was ever a problem, and they really did help push things through working closely with all parties, to make things as seamless as possible. We are now very excited to be moving in a couple of days time!
Julia Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review! We take customer service very seriously and are delighted to hear you had such a positive experience with the team in Reigate. Thank you again and we hope the move went well!
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5/5
GoogleJessica was instrumental in securing a rental property. She was exceptionally helpful, patient, and flexible, always maintaining a positive attitude and demonstrating remarkable efficiency.
Maja Β· 25 June 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review Maja. We are so pleased to know that the team provided you with a high level of service!
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5/5
GoogleAli and team were fantastic to deal with from start to finish in the recent purchase of our new home. Ali was extremely communicative, nothing was ever too much trouble and she made the journey as smooth as possible which was always appreciated during what can otherwise be quite a stressful time. We wouldn't hesitate to use Hamptons / Ali again. Thank you!
Lucy Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are over the moon to receive your feedback about the service Ali has provided. In particular it is wonderful to hear you were kept up to date throughout and Ali was able to successfully assist in a smooth transaction. We take great pride in our people and are pleased to hear that due to the level of service Ali provided you with, you would use our services again in the future. Thank you again, we look forward to sharing your review with Ali and the whole team.
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5/5
GoogleHamptons was very professional from start to finish. Particularly their staff member Jessica Wales who project managed the whole onboarding process as we haven't rented in a long time. She was extremely professional and knowledgeable about the rental market. During the duration of our tenancy nothing was too much for her. When we had any complaints regarding the property and if anything needed fixing it was dealt with promptly. Towards the end of our tenancy, the process was very smooth. They helped us with regards to the areas that needed cleaning and we got professional cleaners to come in. Hamptons have different departments and they worked with us to ensure we got our deposit back. I would highly recommend Hamptons to anyone looking to rent or anyone who has a house to rent out.
Michael Β· 24 October 2023
Agent replied Β· 23 October 2024
Hi Michael, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
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5/5
GoogleI have just moved into my rental and Hamptons have been absolutely brilliant. So communicative and proactive. Julia is an absolute delight to work with and so helpful and professional. I would highly recommend Hamptons to anyone. Thanks so much Julia and team!
Kerry Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your review Kerry. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleJessica was extremely responsive and a pleasure to deal with, helping to ensure that our rental experience went as smoothly as possible.
Rachel Β· 26 April 2024
Agent replied Β· 23 October 2024
Thank you for your wonderful review Rachel. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
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5/5
GoogleI want to say a big thank you to the Hamptons for helping me find a house, and a huge thank you to Julia Jarusz for helping me with the paperwork and a quick result, a very good and friendly team.
Yulia Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your positive feedback of Hamptons Estate Agents Reigate. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
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5/5
GoogleFive stars is not enough to describe the incredible service that Hamptons International (Reigate branch) provide
They are head and shoulders above the competition in so many ways
When my friend and I were looking for a new place last year, we dealt with Jessica Wales. She was polite, professional and courteous the entire time and never faltered
After we had found somewhere and signed up, Daniel Bailey took over looking after us. Heβs been amazing from the word go! We havenβt had many issues but when we have, we reported them
straight away and he has literally tackled the issue immediately. No messing around or having to wait days got a reply. Heβs all over it.
We were renting through another agent before and the service from them is incomparable to what we get now and even if we move again, I can confidently way we will most likely only look via Hamptons.PositiveResponsiveness, Quality, Professionalism, Value
Lewis Β· 24 October 2021
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5/5
GoogleExcellent managing agents service and lovely professional people . Highly recommended.
Kari Β· 11 March 2026
Agent replied Β· 11 October 2026
Thank you for the kind words! We are thrilled to have provided you with excellent service and professional staff. It's reviews like this that motivate us to continue exceeding expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHave now exchanged on a house purchase through Hamptons Reigate. Friendly and professional throughout the process. Special thanks to Katarina, who has kept us up to date with progress. The professional services providers they recommended (surveyor and solicitor) have proved more efficient than others we have used in the past, and we'd definitely recommend them to others.
Peter Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and we are thrilled to receive such positive feedback about your experience. Katarina is a credit to Hamptons and we look forward to sharing your review with her. We do not often receive feedback regarding our extra services and are delighted to hear you had a positive experience using these departments too! Thank you again.
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5/5
GoogleWe have recently sold our house with Hamptons Reigate and the service was excellent. We were advised and well supported throughout the process. The branch manager Steve provided clear cogent advice. Katarina was definitely the star of the team and exceeded all our expectations. A huge thank you to all. Definitely the agents to use. Nina Dhillon
Nina Β· 25 October 2018
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and we are thrilled to receive such positive feedback about the Reigate team. We take great pride in our people and their experience so are naturally delighted to hear that Steve was able to use his expertise to advise you. Katarina clearly had a very positive impact on your experience with us and we are over the moon to hear that she exceeded expectations! We will ensure she is made aware of your review, thank you again!
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5/5
GoogleAnother amazing experience with Hamptons in Reigate. I have now bought and sold three times with Hamptons and they have been exceptional from start to finish. Jonathan leads the team and is always personable and clear with communications. Iβd highly recommend them to anyone looking to buy or sell in Reigate or the surrounding areas. Looking forward to working together again soon no doubt!
Elizabeth Β· 25 June 2024
Agent replied Β· 23 October 2024
Thank you for your review Elizabeth. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
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5/5
GoogleJessica did a terrific job looking out for the right property for me. Never pushy, always proactive in offering options and regularly checking in. The perfect level of service one would like to see offered bu all. estate agents.
Keith Β· 15 May 2025
Agent replied Β· 8 June 2025
Thank you so much for your kind words, we are thrilled to hear about your positive experience with Jessica! Our team strives to provide exceptional and proactive service, and we are grateful for the opportunity to help you find the perfect property. Thank you for choosing us as your estate agents! Best wishes, Lucy, Hamptons Customer Care.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.