Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can’t recommend Hamptons highly enough, especially Jessica, who has been absolutely brilliant from start to finish. Her professionalism, communication, and genuine care made the whole process seamless. Jessica went above and beyond at every stage, keeping us informed, managing every detail efficiently, and doing it all with such warmth and positivity. It’s rare to find someone who combines expertise with such a personal touch. A true 5-star service, thank you, Jessica and the team at Hamptons!
Aman · 2 November 2025
Agent replied · 9 November 2025
Thank you so much for the glowing review! We are thrilled to hear that Jessica provided such exceptional service and made the process seamless for you. We pride ourselves on our professionalism, communication, and genuine care for our clients. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Hamptons have been nothing but fantastic! From start to finish our process was so smooth and easy and a great start to our new home journey.
Athena, Francesca and Emily were amazing and answered any queries we had. From viewing the property to finding out we got it was all within a couple of hours.
Constance who is our property manager has been amazing aswell, we had a little issue upon moving in with an appliance and within a couple of hours she had kindly arranged a engineer to have a look for us and when deemed not fixable, a replacement and delivery of a new one was ordered for us.
Highly recommend using Hamptons as nothing is a hassle for them.
Thankyou to you all!
Lauren and Dan x
Lauren · 15 September 2025
Agent replied · 22 September 2025
Thank you for your amazing review, Lauren and Dan! We are thrilled to hear that your new home journey with Hamptons was smooth and easy. Our team is dedicated to providing exceptional service and it's great to see that Athena, Francesca, … More
★★★★★ 5/5
GoogleI had a great experience with Hamptons Lettings in Reigate. Jessica Ware and the team were extremely attentive both at the start and at the end of my tenancy. At the close of the tenancy, there were some logistical complications from my end, but they worked collaboratively with the landlord and me to achieve a smooth and successful completion, leaving all parties happy. Jessica is admirably prompt with her replies and very considerate of the tenancy while hosting viewings.
A special mention to Athena, who is a gracious and ebullient member of the team. She brings real warmth to her work and clearly understands the "hopes and dreams" aspect of helping people find and let homes.
Overall, I found the team professional, supportive, and a pleasure to deal with. Many thanks for all of your help!
Arthi · 1 September 2025
Agent replied · 22 September 2025
Thank you for choosing Hamptons Lettings in Reigate for your tenancy. We are delighted to hear that you had a great experience with our team, especially with Jessica and Athena. It was our pleasure to work with you and your landlord to ensure a smooth and successful completion. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe’ve been with Hamptons for just over 2 years, First With Hamptons Caterham and currently with the Reigate Team. During that time we’ve had a very positive experience overall. Constance Graham from Hamptons Reigate is the property manager for our current property, and she has been absolutely fantastic to work with.
Since taking over the management, Constance has been responsive, professional, and incredibly helpful. She communicates clearly, deals with any issues promptly, and ensures everything is handled efficiently and with care.
Although we’ve only worked with her during our time at this property, it’s been a noticeable step up in service. We really appreciate her support and would gladly recommend her to others.
Also to add, Jack Phillips from Hamptons Reigate Team was incredibly helpful in finding our current property. He was friendly, professional, and made the whole process smooth and straightforward. He really listened to what we were looking for and helped us find a place that suited our needs perfectly.
Overall, our experience with Hamptons has been excellent, and we’re grateful for the support both Jack and Constance have provided. We’d be happy to recommend them, and Hamptons in general, to anyone looking for a well-managed rental experience.
Samadi · 24 July 2025
Agent replied · 22 September 2025
Thank you for your wonderful review! We are thrilled to hear about your positive experience with Constance and Jack from Hamptons Reigate. It's great to know that you have received responsive and professional service from them. We … More
★★★★★ 5/5
GoogleFrom the moment we walked into Hamptons’ Reigate Office and welcomed by Francesca we knew we were in the right hands in our search for a rental property.
She was so helpful and proactive in finding us a property. Contacting us virtually on a daily basis with updates on the rental process and meeting us at the property so we could ensure we were making the right decision and then later measuring up for furniture etc.
We are now living in a beautiful apartment and know we have made the right decision. The follow up to ensure everything is running smoothly has been amazing.
Thank you Francesca.
Michele · 24 July 2025
Agent replied · 22 September 2025
Thank you so much for your kind words! It's always our goal to provide outstanding service and we're thrilled to hear that Francesca was able to help you find the perfect rental property. We hope you continue to enjoy your beautiful apartment and know that we're here to support you every step of the way. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience from Hamptons team!!
Our first point of contact was Athena who was exceptionally fantastic!! I would say great start to our journey….
Jessica was amazing, professional and made the whole process smooth and stress free, she was very good with her communication and with her prompt reply!! I was impressed with her great customer service!
Finally our dealing with Constance who is the property manager, she is quick to respond with any issues and resolves quickly, she consistently delivers exceptional customer service with a positive attitude!
Thank you everyone for being super amazing!! Hamptons customer service is second to none! Highly recommend them!
Nish · 22 July 2025
Agent replied · 8 October 2025
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThis agency is really amazing! They promptly answered calls and emails, keeping us informed about every development. Special mention to Jessica who showed a highly professional approach yet very friendly. Her genuine care and support makes me feel calm and confident as we were stress about the requirements and moving timelines. I couldn’t thank you enough for giving us the chance to make good memories to this house with my family. Keep up the outstanding job guys!
Richell · 26 April 2024
Agent replied · 23 October 2024
Hi Richell, we are delighted that you enlisted Hamptons Estate and Letting Agents Reigate and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleJessica Wales and the team at Hamptons are simply exceptional. She spent many months helping us find the perfect home for our family, and we will always be grateful. Her honesty, openness and sincerity - rare qualities these days - were so appreciated and I would highly recommend her and this business to anyone need help with their property needs.
Gabrielle · 9 January 2025
Agent replied · 11 January 2025
Thank you for the great feedback Gabrielle. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Reigate was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleUpdate:
1 year later, relocating again to different area, my house manager Chloe Powell has been supportive, Julia again from reigate office has helped me with referencing and making process smooth. Our check out clerk Momina again has been in touch and explained process! Thank you Hamptons!, , -
I was looking for a house to rent, relocating from Dubai back to England, I found the house before making the big move and all made possible with professional team at Hamptons international! Julia from Hamptons, very professional; from day one we had a phone call, she arranged online viewings, organised the paperwork and everything done professionally. Trusted and helped alot, I will happily use them for future home searches and confidentially recommend them all the time to friends and family!
Rabab · 24 October 2023
Agent replied · 23 October 2024
Hi Rabab, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleSadly, we didn't find our rental property through Hamptons, but that wasn't for lack of trying. In particular, Jessica was incredibly helpful, enthusiastic and professional. She stayed in contact with us throughout our search period. We searched for around six months and exchanged hundreds of emails with various agents but I have to say that Jessica was by far and away the most helpful and genuinely made us feel like we were on her radar for when the right property with our very particular requirements came up. The next time we move, we'll be sure to check in with Jessica. Thank you. Elliot & Dean.
Elliot · 24 October 2023
Agent replied · 23 October 2024
Thank you for your positive feedback of Hamptons Estate Agents Reigate. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleRenting through Hamptons has been such a pleasure! Very professional and organised! Jessica, who was at the forefront of helping myself and my husband throughout this process was such a delight! Jessica went above and beyond. When I’ve been busy at work, Jessica ensure I had visiting slots booked and ready before confirming. I found that this really helped. Her coordination and management skills are on point- definitely an amazing leader in lettings! Jessica continued to communicate exceptionally well throughout the whole process, start to finish and throughout onboarding. I’ve been renting for the past 10 years more or less and letting through Hamptons has been the best experience yet. Couldn’t thank Jessica and the team enough for all the support provided!
Halima · 24 October 2023
Agent replied · 23 October 2024
Thank you for the great feedback Halima. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Reigate was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleHamptons Lettings Management Team have all been brilliant. Jessica was our main contact in the initial tenant finding phase and was fantastic in the hunt with great comms. Constance similarly has been brilliant running the management service once our tenants have been in. There have been a few things to repair and sort out along the way and she has been super responsive in organising solutions and communicating with us well along the way. We'd highly recommend the whole team.
David · 8 April 2025
★★★★★ 5/5
GoogleI registered with over 10 local estate agencies looking for a new property to let. Jack has been outstanding and the only agent that has checked in with me bi weekly. His customer service is wonderful and very much appreciated during a stressful time when the market is not at its best. Thank you Jack. Hamptons are lucky to have you.
Mrs · 25 July 2024
Agent replied · 23 October 2024
Thank you for the great feedback Mrs Schildkamp. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Reigate was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleCan't praise these guys enough!
Our experience with Hamptons was great. We were in the process of moving out of our place and needed a quick turnaround on a rental which Hamptons helped us out with.
The rental team was great especially Jess (Jessica Wales) who promptly responded to our questions and addressed any concerns we had. Thanks to her we managed to finalise a rental within a 3 week window.
I would highly recommend them and will keep them in mind when we make the next move.
Behzad · 24 October 2022
Agent replied · 23 October 2024
Thank you for the great feedback Behzad. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Reigate was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleJulia has been a pleasure working with! She helped us right from the online viewing till the time we actually moved in. Given our international travel and related issues with "right to rent", she and Jennifer from HLM managed to hold the property for us till the time we landed in the UK. That was really appreciative of them.
Would any day recommend Hamptons to others for their rental requirements given the quality service they offer along-with the little handholding initially needed.
Cheers!
Sahil · 24 October 2022
Agent replied · 23 October 2024
Thank you for your review Sahil. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleIt has been wonderful communicating with Chloe from Hamptons as a property manager for the property were are renting. She is quick with response. As soon as we report a problem, she gets on it straight away and it is solved. She goes above and beyond to assist us. Chloe is polite and professional.
Thank you
Margaret and Andrew
Margaret · 26 April 2024
Agent replied · 23 October 2024
Thank you for the great feedback Margaret. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Reigate was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe couldn't have been happier with how the sale of our home was managed by Hamptons at Reigate. They always responded to our queries efficiently and professionally. They also made sure to keep us updated on the progression of the sale. Thank you Eric, Jonathan and LInda.
Sharon · 10 November 2024
Agent replied · 8 November 2024
Thank you for your review Sharon. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleJessica at Hamptons in Reigate recently helped me find and secure rented accommodation in Redhill. Working with Jessica was simple, straightforward and a pleasure from start to finish. Jessica is clearly a very experienced real estate professional and showed a commitment to the job, her Landlord and to me as an applicant which really was above and beyond expectations. I would not hesitate to recommend Jessica and hope to work with her again in the future.
Richard · 24 October 2022
Agent replied · 23 October 2024
Hi there richard, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleI was very impressed by the service I got from Eric and Jonathan at Hamptons when I was selling. Of all the agents I took a quote from, Hamptons were far and away the most knowledgeable about the area, and had clearly done their research into properties at around my price point. I was kept well informed at each stage of the sale, which completed relatively quickly. Thanks!
Richard · 1 August 2025
Agent replied · 8 October 2025
Thank you for your kind words! It was a pleasure working with you during the sale of your property. Our team at Hamptons strives to provide knowledgeable and efficient service to all of our clients. We appreciate your trust in us and are … More
★★★★★ 5/5
GoogleHamptons lettings management team at Reigate are fantastic. I have had a lot of dealings with Athena and Constance who have looked after my Surrey property for some years. They operate in an efficient, professional and cost effective manner that provides the peace of mind that I require. They have strength in their teamwork and excellent detailed communication with myself and my tenants. I am happy to recommend the Hamptons service to other property owners and prospective renters .
Jeremy · 26 March 2025
Agent replied · 22 April 2025
Thank you for the glowing review! We are thrilled to hear that our team at Hamptons Reigate has provided you with exceptional management services. We pride ourselves on efficiency, professionalism, and effective communication, and we're happy to know that you and your tenants have peace of mind. Thank you for recommending our services to others in the property industry. We appreciate your support! #HamptonsReigate #PropertyManagement #CustomerReview
★★★★★ 5/5
GoogleI felt compelled to write a review about Hamptons Lettings and especially their property management team. Jessica Wales has done such a great job advising us on the market and where and when to pitch the right rental price. I'm especially grateful to Alex Morse. She is incredibly responsive, diligent and looks after things with great care and insight. I am truly blessed to have Hamptons Letting and Property Management onside and can't recommend them highly enough.
Barry · 8 April 2025
Agent replied · 23 October 2024
Thank you for your wonderful review barry. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleHighly recommend Hamptons Reigate. Jonathan the manager is great, we got a good valuation, then promptly onto the market, then we got an offer excepted from a good buyer within 3 weeks. Eric in the team was also excellent at supporting me through the process with our buyers to ensure the sale all proceeded smoothly. Great result, excellent service 🙏
Ollie · 19 September 2025
Agent replied · 22 September 2025
Thank you for choosing Hamptons Reigate and for your raving review! Our team is dedicated to providing top-notch service and it's truly rewarding to hear about your positive experience. Congrats on the quick sale, we are happy to have helped make it a smooth process. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAn amazing experience dealing with Hamptons Reigate. A special thanks to Eric, Jonathan and Linda, all who have acted with diligence, transparency and professional in delivering the sale of my property. Highly recommended! Thanks again.
Matthew · 10 November 2024
Agent replied · 8 November 2024
Thank you for taking the time to leave us a review Matthew. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleWe've been thoroughly impressed with our interactions with Hamptons Reigate, and especially Jessica who has been brilliant to deal with right from the start. She was key in securing our current tenancy and we are very happy with the place we have found, thanks to her. We highly recommend all the team at Hamptons Reigate.
Mark · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review Mark. We are so pleased to know that the team provided you with a high level of service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.