Trusted Agent profile · Reigate and Banstead
★★★★★
182 reviews across 1 platform
6 Church Street, Reigate, RH2 0AN, Reigate and Banstead, RH2 0AN
Hamptons's office in Reigate and Banstead, at 6 Church Street, is rated 4.9 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.9.
Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
4/5
GoogleWas impressed by the team at Hamptons, especially Shima who was very helpful and able to get things done quickly. Would recommend.
Hi Fehzaan, we are delighted that you enlisted Hamptons Estate Agents Reigate and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
GoogleFantastic letting agents. Jessica helped me find an amazing place to rent. She was friendly, responsive, helpful and very efficient. Chloe has then helped to iron out any small issues I have had - again, very responsive and professional. A great team - I highly recommend. 5 Stars!
Thank you for the great feedback Jeremy. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Reigate was exceptional. The team will be pleased to read your review!
5/5
GoogleWe are new to letting our property, and had not realised how much needed to be done. Jessica and her team were amazing guiding us through the whole process. They were very responsive, professional and really helped when we had a few issues. I would definitely recommend Jessica and her team if you are thinking about letting your property.PositiveResponsiveness, Professionalism
4/5
GoogleWe had several agents take a look at the cottage we rent next door to us in Reigate. It’s pretty unique and we didn’t feel the rent advised was strong enough. Hamptons and Jessica Wales agreed, got 3 potential tenants and even beat their own number. So far, the tenants have also been a delight. Well done team, and I wouldn’t hesitate to recommend.
Thank you for taking the time to leave us a review Kevin. We are so pleased to know that the team provided you with a high level of service!
1/5
GoogleAfter our 5th conversation confirming our viewing and being clear we didn't have time in the afternoon, we had another call from the agent asking us to reschedule to the afternoon as she didn't want to go to the property twice in one day. After confirming another 3 times during the week and once in the morning that we'd be there, We were greeted with an empty property. After calling they made up the story that we didn't confirm our viewing and that no-one set off. Incredibly unreliable and untrustworthy branche. Avoid.
Dear Richard, thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience. Please can you contact our customer care department so we can discuss this matter: customercare@hamptons-int.com. Many Thanks.
4/5
GoogleHamptons took on my mothers property , quite a unique penthouse flat in Reigate. I have been impressed by their approach from initial valuation through to a rapid sale of the property at very close to the asking price. The process was very quick and efficient. I would not have hesitated giving 5 stars however the formulaic approach taken to the creation of the brochure (common to all agents btw) meant a bit of hand-holding was required to present the property in its best light.
Thank you for taking the time to leave us a review! Customer service is very important to us and we are delighted to hear you have had a positive experience with the team in Reigate. We are always looking for ways to improve our services and would like to thank you for your feedback regarding the brochure.
5/5
GoogleGreat, friendly service from Ali and the team. Refreshing to work with an estate agent who didn't just seem like they were fobbing you off with falsehoods. Would certainly recommend.
Thank you for your review. Customer service is very important to us and we are thrilled to hear that Ali and the team provided you with a 5* service. We take great pride in our people and look forward to sharing your review with them. Thank you again!
5/5
GoogleJessica Wales and Eloise White have been absolutely amazing in my journey to finding my perfect home! They are both extremely helpful, and no matter how many silly questions I have, they are always here to help. Thank you both for making my home search very smooth and perfect x
Hi Bodour, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
5/5
GoogleHad a very good experience with the Hamptons team renting an apartment in Reigate. All went very smoothly and were quick to answers queries. Thank you to Lisa, Rosie and Jacqueline.
Thank you for leaving us a review. We take great pride in our people and the service they provide, so it is fantastic to recieve such positive feedback about Lisa, Rosie and Jacqueline, they will be delighted to read your review, thank you again!
5/5
GoogleWonderful staff at Reigate. We have just bought and sold with them. Katarina goes beyond the call of duty. She is brilliant at giving expert advice and guiding both the seller and the purchaser through all the stages of a house sale. Without Katarina our purchase may well have fallen through -she kept us up to date on every stage. An absolutely brilliant service! Would recommend Hamptons Sales in Reigate to anyone wishing to sell their property.
Thank you for taking the time to leave us a review! Customer service is very important to us and we are delighted to receive such positive feedback about your experience with Hamptons. It is fantastic to read that throughout the process Katarina was able to have such a positive impact on your sale and we look forward to sharing your review with her. Thank you again!
5/5
GoogleI have worked with Hamptons Reigate for approximately 10 years and during this time I have found the staff to be very accommodating, very professional with excellent communication. I would highly recommend Hamptons Reigate for sales or Lettings
Thank you for your wonderful review Daryl. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
5/5
GoogleWe have recently moved into our rented property in Reigate , Jessica Wales was our agent who facilitated the whole process. She was very professional and diligent in the whole process. She answered all queries timeously and was a pleasure to work with.
5/5
GoogleMy experience with Hamptons was very good. In my case I wanted to rent a flat and all the process was very quick. Very happy with Jack and all the time. Thank you.
Thank you for your wonderful review Hugo. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
5/5
GoogleExcellent service and support from Ali,Steven and the team throughout the sale of our house. I would recommend them to anyone.Well done guys much appreciated
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team had such a positive impact on your experience with us, it is particularly wonderful to hear that you were supported throughout and were provided with 5* service. We take great pride in our people and look forward to sharing your review with Ali, Steven and the team. Thank you again!
5/5
GoogleGreat service from Ali and the team at Hamptons in making the purchase of our property happen - always helpful and accommodating - would recommend them.
Thank you for taking the time to leave us a review! We take customer service very seriously and are delighted to hear you had such a positive experience with the team in Reigate and more specifically Ali, they will be extremely pleased to read your review. Thank you again!
5/5
GoogleFantastic professional service, would highly recommend and will definitely use again. Ali was a true superstar and an absolute credit to Hamptons. Thank you so much
Thank you for taking the time to leave us a review. Customer service is very important to us and we are thrilled to read such positive feedback about Ali. Ali is a fantastic asset and we look forward to sharing your review with her, thank you again!
5/5
GoogleVery smooth and professional service from initial contact to signing the lease. The team in the office are friendly and very helpful and my main contact, Jessica managed the whole process efficiently and was always ready to offer advice and guidance. First rate service.
Thank you for your review Dave. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleI have been a tenant in my house for 19 years . The service I have had recently with Daniel is by far the best I have ever had.He gets back to me as soon as he can when he says he will . Highly recommend Hamptons.
5/5
GoogleJessica was so helpful throughout the moving process and made what usually would be a stressful time in our lives stress free! She was able to answer all my queries promptly and helped my family find the perfect home!
5/5
GoogleExceptional, friendly and professional service from Hamptons, in particular Katarina. She has managed us all very well! I would highly recommend Hamptons.
Thank you for leaving us a review. We take great pride in our people and are delighted to read such positive feedback about Katarina. Customer service is very important to us and we are thrilled to receive a 5* review, thank you again!
5/5
GoogleJack provided a fast and first class service from the first phone call! Because of Jack we cannot recommend Hamptons highly enough!
Thank you for taking the time to leave us a review Elaine. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleHamptons Reigate are amazing! They care and they make a real difference to getting top quality tenants. A top service! Jessica Chloe and Athena make the A team!
Thank you for taking the time to leave us a review Victoria. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleA great, friendly team to deal with. Especially Daniel who helped us find our rental over 4 and half years ago and still assisting us today. He has been extremely professional, always available and offering a great service.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBought a house through Hamptons recently and had really good service. They kept me informed at all times of what was happening and it was nice to be treated so well as the buyer. Thank You Donna and your team.
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