Trusted Agent profile · Reigate and Banstead
★★★★★
182 reviews across 1 platform
6 Church Street, Reigate, RH2 0AN, Reigate and Banstead, RH2 0AN
Hamptons's office in Reigate and Banstead, at 6 Church Street, is rated 4.9 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.9.
Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
5/5
GoogleGreat service throughout the whole process. Made something that could have been overwhelming and stressful very painless and easy. Thank you to the team and specifically Jessica!
Thank you for your review Gaby. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleWe worked with Jessica Williams to find a rental property. She was wonderful to work with; highly professional and efficient- she made the process go smoothly which was a blessing as we were moving from abroad! Thank you Jessica!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHamptons manage residential property for me in Reigate and do a wonderful job. Prompt in responding, professional in their approach and therefore the perfect partner.
Thank you for taking the time to leave us a review Duncan. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleJessica and Chloe have been transparent and very quick to assist with all our enquiries. Highly recommend their professional and friendly services.
Thank you for taking the time to leave us a review Samuel. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWe bought our new house through hamptons. Donna colston was our main contact and we would highly recommend. Very professional and she couldn't of helped us more. Any worry or question we had about the process and house she would go above and beyond to help. Easy to contact and overall a great experience.
Thank you for leaving us a review Daniel. It is wonderful for us to receive such positive feedback about Donna and we are delighted to hear she provided you with such a high level of customer service. We look forward to sharing your review with the whole team and would like to thank you again.
5/5
GoogleI must commend the professionalism of Julia Jarusz. Not only has she been incredibly helpful, but also consistently pleasant and very patient. Great experience with this company so far!
Thank you for the great feedback Monique. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Reigate was exceptional. The team will be pleased to read your review!
5/5
GoogleAfter searching for a suitable flat for a while, Hamptons continued to help us find our perfect flat. The staff are very friendly and professional. Hamptons made renting a flat a stress free process with their great communication- would highly recommend.
Hi matthew! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
5/5
GoogleExcellent services while letting a home for us and entire team of Hamptons were very supportive and responsive, mainly Jessica and Jo as both were a great support during the entire process. Since it was our first experience and we came up with tens of queries however Jessica and Jo responded to all with great patience and understood our requirements 😊. Overall we highly recommend Hamptons for their services and highly reliable and extremely professional team. Process of letting was too smooth and we didn’t face any difficulty at any point and we found Hamptons being completely neutral and supportive from Landlords and tenants perspective. Five stars ⭐️PositiveProfessionalism
5/5
GoogleThe team at Reigate - Jessica, Alice and particularly Athena - provided an excellent service to me during the refurbishment and re-letting of my property. I valued their helpfulness and positivity over the last three months.
5/5
GoogleHamptons found us a buyer for our house within days of us requesting their services. Their advice from start to finish has been excellent, always prompt to respond to queries and showing great understanding of our individual situation. We liked their thoroughly professional approach from day 1 and appreciated the personal touches. Would thoroughly recommend.
Thank you for taking the time to leave us a review. We take customer service very seriously are delighted to hear you had such a positive experience with the team in Reigate. It is especially wonderful to hear that the advice you received was useful during your experience with us and you felt the service and approach was professional throughout. We take great pride in our people and look forward to sharing your review with the team. Thank you again!
5/5
GoogleDaniel Bailey is doing a great job. All issues and services have been dealt with professionally. He chases everything up and overall great communication. Always honest and reliable response.PositiveResponsiveness, Professionalism
5/5
GoogleVery pleased with the service provided by Jessica and the Reigate team. Excellent attention to detail. Prompt responses to all questions and regular updates on all matters. The team made everything go smoothly and hustle free. Excellent service from start to finish and I can only highly recommend this team.
Thank you for leaving us a review, it is fantastic to hear the team in Reigate provided such a high level of service and in particular that communication was to a high standard. Feedback of this nature is very important to us and we look forward to making Jessica and the team aware of your review. Thank you again.
5/5
GoogleI can’t recommend the Hampton’s letting team in Reigate highly enough! The formidable team of Athena, Jessica and Alice couldn’t have been more helpful! They were professional, determined and just went that extra mile ..... this is the best Lettings service I’ve encountered in a long time!! Thank you!
Thank you for leaving us a review. We take great pride in offering a high level of customer service and as such are delighted to receive such positive feedback about the service Athene, Jessica and Alice provided you. In particular, it is wonderful to hear that they went the extra mile and provided the best Lettings service you have encountered. Feedback is very important to us and we look forward to sharing your review with the whole team. Thank you again.
1/5
GoogleTheir broker tells you that your offer is accepted but bizarrely they tell you it hasn’t ! Would not recommend
Hi, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate Agents Reigate sets. Please could you send us an email to Customercare@hamptons.co.uk, so we can get in contact with you. Thank you.
4/5
GoogleAs a couple living in the same rented property for 12 years, we have seen ups and downs with their level of service and reliability. However, I am happy to say that since Daniel Bailey started to handle the property maintenance, there hasn't been a single issue that he can't get sorted. Promptly, hassle free for us, polite and friendly along with informative communication. We can't praise his commitment enough!PositiveResponsiveness, Professionalism
5/5
GoogleI have rented out my property with Hamptons Reigate now for some years. I have found them to be extremely professional and at the same time a very friendly and approachable team. I have nothing but praise for them and would thoroughly recommend them.
Thank you for taking the time to leave us a review. We take great pride in offering a high level of customer service and are delighted to hear the team in Reigate have provided you with a 5* service for many years. Thank you again for your review, we hope the next few years are just as successful!
5/5
GoogleAn excellent service from start to finish. A highly professional service from a team that really seemed to care about the property that they were selling. The sale was dealt with in an efficient and most importantly sensitive fashion. I would recommend Hamptons .
Thank you for taking the time to leave us a review! It is fantastic to receive such positive feedback about the team, thank you again!
5/5
GoogleExcellent service from the Hamptons team but especially Daniel, my very efficient and helpful Property ManagerPositiveProfessionalism
5/5
GoogleRecommended for their friendly and efficient service, for their dogged perseverance in selling a property in a less than ideal market, despite which they managed to achieve close to the asking price
Thank you for leaving us a review! It is wonderful to hear how hard the team worked to sell your property, thank you again!
5/5
GoogleI recently had an issue and I can't tell you how helpful and professional all the ladies in this office were. I was given both support and clear and unambivalent advice at all times. Despite my many telephone calls they were always polite and helpful. I cannot recommend them enough. All the team working there are excellent
5/5
GoogleConsistently outstanding service from Daniel as our property manager - resulting in our placing more properties with Hamptons. We have been with Hamptons Reigate for many years and they have always provided good service, however the current team are exceptional and we highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic team, super helpful and responsive. We let our 6 bed family home through Hamptons Reigate. They have delivered on finding good tenants (even in Covid lockdowns) and have helped guide us (as novice landlords) at every step. Many thx Jessica, Alice & Athena!PositiveResponsiveness, Professionalism
5/5
GoogleI would like to take a moment to praise and recommend Hamptons Reigate, especially the service I received from Jessica Wales. She was kind, patient, professional and understanding. It was not easy, during the pandemic to find the right property!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur experience with Hamptons has been exceptional from the start. An excellent quality of service from marketing and the Service that Daniel has provided during the rental period has been extremely thorough and very professional.PositiveResponsiveness, Quality, Professionalism, Value
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