Trusted Agent profile · Rednal
★★★★★
240 reviews across 1 platform
1668, Bristol Road South, Rubery, Rednal, B45 9TY
Part of Genie Homes, see every office.
Genie Homes's office in Rednal, at 1668, is rated 3.9 out of 5 across 240 reviews on 1 platform, including 240 Google reviews rated 3.9.
Tell us what you need and we'll put you in touch. Genie Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rednal.
Every review we hold for the Rednal office, from every platform, shown as written. First names only.
1/5
GooglePlease don't bother - the number of enquiries I have sent and no one reply to me?! When I try to call them about a viewing they always shut me down by saying I need to send a request online. Please teach your staff customer service manners
5/5
GoogleI’m happy with Genie Homes overall and Tracy Martin has always been helpful with my inquiries.
Thank you so much for the feedback Tolulope. We really appreciate it
5/5
GoogleFantastic services totally recommend
Thank you so much for the lovely review!
4/5
GoogleOverall efficient service, friendly staff and respond back to queries in a timely manner.
Thank you Dipvandana
4/5
GoogleI was relocating to Birmingham and found Aleshah Clarke and Teagan very helpful. They helped with online viewings. Great service, pleasant staff.PositiveResponsiveness, Quality, Professionalism
Thank you so much for the feedback. We will pass this onto Teagan and Aleshah. We're very happy to hear that you've had a good experience with us.
5/5
GoogleThe lady was helpful and understandable, thank you for everything and kind regards.
Hi Abdo, we apologise for cancelling your viewing. However once a landlord agrees to let the property to a tenant, all subsequent viewings would be cancelled. We feel a one star review on Google is very harsh under the circumstances, and we hope you find a home soon with another estate agent. Many thanks.
5/5
GoogleGreat service from Tracy, she always deals with any problems quickly and effectively.
Thank you Marcus! Much appreciated
5/5
GoogleAlways responsive. I've lived in a few different shared houses and Genie Homes are the only ones that have been bothered about sorting issues. Nice houses, nice staff.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Keisha. The feedback is much appreciated. Appreciate you taking the time to review
5/5
GoogleGood and fast response. Willing to help and give more informations.
Precious, such lovely comments, thanks for taking the time out of your day to share this.
5/5
GoogleSue simms is wealth of information and certainly a go to person in this industry...I would certainly recommend her for business and advice. Thank you .Once again..PositiveProfessionalism
Thanks Kenneth! Much appreciated
5/5
GoogleI’m happy with Genie Homes overall and Tracy Martin has always been helpful with my inquiries.
Thank you so much for the feedback Tolulope. We really appreciate it
1/5
GoogleHonestly I never expected this after reading all the reviews, its been 6 months since I moved in this property managed by Genie Homes and it has now become a challenge to live here! Poor services and no respect for time!
5/5
GoogleVery good property and lovely communication! Definitely recommend
Marriam, lovely words, thank you for sharing this review.
5/5
GoogleI’m moving down to Birmingham from up north and I’ve had aleshah helping me from day 1, really helpful and has made this whole transition seem so easy.
Thanks Olivia, we hope you enjoy your new place! Many thanks, John
5/5
GoogleRecently moved into my new shared home. The process was very easy and extremely quick. Everyone in the office was very friendly and willing to help. Georgia and Teagan couldn’t have been anymore helpful during the whole process.
5/5
GoogleGreat company to deal with 😁 …
Jonnie, Likewise, you services are also greatly appreciated. Thank you for taking the time to share this review.
5/5
GoogleVery good and professional - Thumbs up
Christian, Glad to hear it, if there anything more we can do for you, you know where we are.
5/5
GoogleBeen using Genie Homes for over two years now and always had a top service. Wouldn’t go anywhere else 5/5!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Daniel! Really appreciate you taking the time to review.
1/5
GoogleSame as the other reviews on here, taking lots of information ,leaving you all weekend and then the property as gone. Personally I'd avoid the inconvenience and look elsewhere. Thankyou genie
5/5
GoogleVery helpful and professionalPositiveResponsiveness, Professionalism
Thanks Ignasi, much appreciated
5/5
GoogleBeen working with Genie Homes for 2 years now and excellent service all round!!PositiveQuality, Professionalism, Value
Thanks Chris, we appreciate you taking the time to review.
1/5
GoogleI was lied to about the property I was moving in to, experience constant anti-social behaviour from my housemates yet the agency refuse to do anything about it
5/5
GoogleA very experienced and professional company with a wealth it expertisePositiveProfessionalism
Thanks for taking the time to review us Rob!
5/5
GoogleVery helpful and a pleasure to do business with.PositiveResponsiveness, Professionalism
Thanks John! Much appreciated
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Genie Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rednal.
