5/5
GoogleKatie has been great to deal throughout the process of managing my flat and the tenants - I always recommend Ralph James as a company their customer service is excellent!
Trusted Agent profile · Redhill
Ralph James Estate Agents Redhill reviews
★★★★★
377 reviews across 3 platforms
39 High Street, Redhill, RH1 1RX
Ralph James Estate Agents's office in Redhill, at 39 High Street, is rated 4.8 out of 5 across 377 reviews on three platforms, including 366 Google reviews rated 4.8.
366
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Redhill office, from every platform, shown as written. First names only.
Google5/5
GoogleOur Experience: Vanilla showed us the flat which we fell in love with, communication was great & process was smooth. Robin took over sorted us a second viewing and provided us with great communication & reassurance. Marie just needs a raise because she was amazing, closed the deal and worked tirelessly with solicitors to get it over the line before our mortgage offer ended. Big thank you too the entire team for helping us get our first flat!
5/5
GoogleI found that Robin was extremely knowledgeable and willing to go the extra mile for the wife and I. He made the process a lot less stressful than we thought it would be! Thanks again for all your help Robin!
5/5
GoogleWe used Ralph James to rent our perfect family home! It was such a stress free process all thanks to the amazing Joanna! Joanna is professionally, friendly and now the market very well. We would highly recommend using their service!
5/5
GoogleRalph James has been awesome! From day one, they've assisted us on the process of letting a property and it's been a smooth process until we move in to the property. They're professional, easy to deal with and was always available to answer our questions. One time, we had an issue in our flat ( our doorknob was broken) and they're quickly fix the problem! They're highly recommended letting agency! More power and God bless you guys!
5/5
GoogleProfessional every step of the way. That's the best way for me to describe the team at Ralph James. A pleasure to work with Katie and the team.
5/5
GoogleBrilliant estate agents, very knowledgeable, friendly and had our best interests at heart. Special thanks to Jasmine and Sam for ensuring our search and eventual move went smoothly.
1/5
GoogleJoanah was unhelpful and really bad
Agent replied · 16 June 2024
We are sorry that this has happened and we have tried to get in touch. We take all feedback on board and would like to learn more about your experience, please email sam@ralphjames.co.uk, our Lettings manager.
5/5
GoogleAlways a pleasure to deal with Robin and the team at Ralph James. They managed the sale of our property from start to finish with professionalism, dedication and persistence. I can't recommend using their agency highly enough.
5/5
GoogleRobin was very helpful throughout the process and ensure thnigs were done in a tmely manner. Would definitely recomment using RJ for any transactions in Surrey.
5/5
GoogleSecured a rental property in Redhill using Ralph James, simple process and move in went in smoothly. Property was in great condition upon arrival, Sam Swinburne was the agent who provided great assistance through all stages.
5/5
GoogleI have received a 5 star service and would recommend Ralph James to anyone. Great Team, Friendly, Helpful & Efficient service. Here’s to the sale going through smoothly 🤞🏻 …
Agent replied · 23 October 2024
Thank you, Cara! We’re thrilled to hear that you’ve received five-star service from the Ralph James team. We appreciate your trust in us.
5/5
GoogleHad a fantastic experience with Robin and the rest of the Ralph James team. Robin was very knowledgable and professional whilst still helping you feel relaxed over such a big life decision!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe whole office was very proactive throughout all the negotiations on the sale of our very much niche property. Robin James, in particular, was on the case throughout and always responded promptly to all issues and kept all parties fully informed and up to date. Pleasure to work with and I would recommend Ralph James to anyonePositiveProfessionalism
Agent replied · 16 June 2024
Thank you for your feedback, best of luck to you in the future! It was a pleasure working with you - Robin
5/5
GoogleSam is really helpful to settling down us at new Accomodation. He is humble and always ready to help.
5/5
GoogleHave been very professional throughout our tenancy and Katie has been extremely helpful with any issues that have arisen by acting quickly to resolve them.
5/5
GoogleWe have recently rented our property through Ralph James. Sam and his team were great with fab communication and lined up our new tenants very quickly. They are fully managing our property and I looked forward to continue working with them.
5/5
GoogleGreat service and Dan is very friendly and knowledgeable, definitely recommend.
5/5
GoogleRalph James provided an excellent service from start to finish Sam was amazing keeping us to date with everything would definitely recommend Ralph James to friends and family very professional teamPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAshley and his team provided us with outstanding service whilst selling my mother in law's house. In particular the communication was impressive. We were made to feel like valued customers. I can't recommend them highly enough from marketing the property to completion every step was handled professionally
5/5
GoogleDespite being on several other agents' books for some weeks, we still hadn't found a short-term let to stay in. The clock was ticking, we needed one urgently and we were starting to get panicky! Then someone suggested Ralph James to us (an agent we had somehow missed in our previous search) and within just 2 weeks they had found us somewhere to rent - and no just any-old-where, a fantastic flat in a beautiful period property. We didn't dream we'd find anywhere so perfect for us. Throughout all the negotiations and admin, all the Ralph James staff were friendly, helpful and worked really hard on our behalf. We can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThis is the first time we have used Ralph James and found them to be excellent and very professional. Their service is first class, and we will definitely use them again in the future. Sam was especially helpful and responsive.
5/5
GoogleWouldn't hesitate to recommend Ralph James - attention to detail, responsiveness and transparency make it easy to see why they're so highly regarded. Was great to have Robin as a single point of contact with a personal touch - at no point did I not feel like a priority. Buying/selling a house can be a stressful time but was happy to have Ralph James on board to help smooth the process.
5/5
GoogleHello! to everyone! From the beginning, Joanna, our agent at Ralph James, showed us seriousness and respect. We are at the second contract and we recommend it with great confidence. Thanks Joanna !!
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