Every review we hold for the Redhill office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlewe genuinely couldn't of been happier with the service provided, Sarah the branch manager was incredible, professional and went above and beyond to get our sale through which had many unforeseen challenges. Jessica the sales negotiator was always available every time we called with questions or concerns which were always handled quickly. I have already recommended them to several family and friends as i know they will get an incredible service and i look forward to using them again on my next house sale. thanks Lewis
Lewis · 3 October 2022
★★★★★ 5/5
GoogleWe had quite a tight schedule to move to another part of the country before the start of the school year. Thanks to Sarah, Simon and Lucy we've achieved our goal! They've been fantastic from the beginning to the end of the process - doing everything they could to speed things up. Sarah, I hope you get a holiday soon. You deserve one!
Anne · 11 September 2019
Agent replied
Wonderful to read Anne that you had a fantastic experience with our local Mann team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
★★★★★ 5/5
GoogleMy husband and I would like to thank Gascoine Pees Redhill (especially Sarah) for helping us find our perfect home. Sarah has always been very accessible and friendly - she had the time and patience to answer all our questions as first time buyers! Thank you very much!!
Ana · 24 September 2024
★★★★★ 5/5
GoogleMann Estate agents sold our property and dealt with the purchase of our new property. It all went very smoothly aside from a few hiccups caused by someone else further up the chain. Sarah and the team at Redhill were lovely and good to deal with. Everything was dealt with in a friendly and efficient manner. Would highly recommend!
Sarah · 27 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleWe were extremely pleased with the service which Mann & Co. provided when selling our property. Professional, friendly and there when needed. Whilst Sarah is the kingpin of the office, and bestowed with the accolades, both Simon and Ami should also be mentioned in dispatches, they form a great team! We would not hesitate in recommending them.
Robbie · 30 July 2020
Agent replied
Many thanks Robbie for this glowing 5* review of your experience with our Mann team. Thank you for the recommendation.
Best wishes, Lucy
★★★★★ 5/5
GoogleDaniel from G-Pees has been a great help from out the outset where our offer was accepted. He showed professionalism and clear communication skills. We would highly recommend Daniel and the branch manager, Sarah and their team.
Abdulla · 31 May 2023
Agent replied · 30 July 2023
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleWe have worked with Sarah and the team at Mann for 2 house moves. They also helped with renting a flat locally. In all instances the team have been amazing. They work to understand us and found us the house that we are looking for. It is such a personal and friendly service coupled with outstanding local knowledge. Thank you!
Mike · 10 December 2017
Agent replied
Hi Mike, Thank you for the great review! The Mann Countrywide team in Redhill, are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales, renting or buying process. It's great to see that you were able to benefit from their excellent service. Many thanks.
★★★★★ 5/5
GoogleVery professional and kept me up to date on the progress of the purchase of my home. Excellent service and would recommend Sarah and her team every time.
David · 21 November 2023
Agent replied · 25 November 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSarah of Mann Redhill kept us sane and guided us through a sale at particularly tricky time for us. She went over and above the call of duty to keep the sale on track, and kept us well informed throughout. We would have had a nervous breakdown without her help! Full marks to Sarah and her team.
Ian · 10 December 2018
Agent replied
Good Morning Ian,
Thank you for this wonderful 5* review for Sarah and the team at Mann in Redhill who helped guide you through the process and she always went above and beyond to ensure the sale was proceeding correctly. I will be sure to pass on your kind words. Kind regards, Maryjane.
★★★★★ 5/5
GoogleWe have both bought and sold through Mann Countrywide Redhill a number of times now. Keep going back to them over all other agents as quite simply - they have been the best by far. Sarah is great - and we now consider her a friend (a very efficient and dedicated estate agent friend at that!!!) Highly recommend.
Nicky · 10 December 2017
Agent replied
Hi Nicky, Thank you for taking the time to leave us this great, 5 star review! We know that both moving and selling houses can be a stressful time so it's great to see that the personal and straightforward approach taken by the Redhill branch of Mann, Countrywide, made both stress free and a positive experience for you. I will pass on your wonderful comments to Sarah and the entire team at the branch, many thanks.
★★★★★ 5/5
GoogleSarah has been so helpful so far on our property search and Dharmesh was able to find us some great mortgage deals. A lovely team at Gascgoine-Pees in Redhill.
Harry · 22 March 2025
★★★★★ 1/5
GoogleTerrible experience with this particular estate agent. It took them over a month to issue a memorandum of sale. Still not sure how it takes a month to put 4 people’s contact information on a piece of paper. Couldn’t get hold of them a lot of the time and we had to constantly chase for updates. From our experience they were disorganised, lacked communication and full of excuses for the lack of professionalism.
Natalie · 24 November 2023
Agent replied · 26 November 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSarah was a pleasure to meet. Very professional and we used her recommended solicitors for the sale and the process was easy.
Highly recommended!
Saz · 30 April 2025
★★★★★ 5/5
GoogleHave just exchanged contracts on our new house with Mann. We have been so impressed by Sarah that she managed to sell our property within less than a day and helped us secure our new home. Despite a long chain Sarah has been tenancious to seeing the process through to completion. Commission well spent.
Nik · 10 December 2018
Agent replied
Congratulations Nik on exchanging on your new home! Thank you for your wonderful 5* review about Mann and Sarah in our Redhill branch, I shall make sure your kind words are forwarded to the team.
Best wishes in your new home, Scott.
★★★★★ 5/5
GoogleHaving used Mann Countrywide in Redhill on two separates occasions as both buyer and seller I have no hesitation in recommending the services offered by Sarah and her team of hero's. Without Sarah's due diligence, professionalism and incredible ability to "make things happen", I am 100% in the knowledge that neither transaction would have been possible.
Simon · 10 December 2016
Agent replied
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleGreat experience l had from time of initial inquiry upto offer being accepted! Communication has been great and everyone has been friendly. l am positive for a successful completion of the transaction.
Nyasha · 13 July 2025
Agent replied · 13 April 2026
Thank you for your review! We are thrilled to hear about your great experience with us. Our team strives to provide excellent communication and a friendly atmosphere. We are looking forward to a successful completion of your transaction! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service from Daniel, Joe and the team - you can't fault them. Thank you for your professional, experienced support and being part of the journey from start to finish ❤️
Helena · 1 April 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleSarah Allen and her team generated two offers on our property within a week of it going on the market. Sadly our sale had to be paused due to personal circumstances. On top of her professionalism and enthusiasm, Sarah’s compassion, support and advice has been second to none. Thank you Sarah.
A · 21 September 2019
Agent replied
Hi Gordon,
Thank you for your wonderful recommendation and 5* review of our local Mann team! I will make sure your kind comments are made known to Sarah and the whole team and I am pleased to see that the team were able to generate you two offers so quickly. Best wishes, Scott
★★★★★ 5/5
GoogleMy wife initially dropped in on several estate agents, and was particularly impressed by Sarah's local knowledge and enthusiasm. We were offered a very reasonable commission rate, and she promptly arranged a valuation appointment at our property.
Since it needed some maintenance and TLC, her valuation was realistic, and we received an acceptable offer within a short time scale.
The Redhill team were effective at supporting each other to help us.
David · 26 October 2023
Agent replied · 25 November 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSarah Allen and her team generated two offers on our property within a week of it going on the market. Sadly our sale had to be paused due to personal circumstances. On top of her professionalism and enthusiasm, Sarah’s compassion, support and advice has been second to none. Thank you Sarah.
Gordon · 31 July 2019
Agent replied · 30 July 2023
Hi Gordon,
Thank you for your wonderful recommendation and 5* review of our local Mann team! I will make sure your kind comments are made known to Sarah and the whole team and I am pleased to see that the team were able to generate you two offers so quickly. Best wishes, Scott
★★★★★ 5/5
GoogleHighly recommend Sarah’s team at the Redhill branch. We bought our house and sold it back 9 years later with their help. Sarah especially goes above and beyond. Very professional, friendly and efficient team. Thank you!
CBS · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter starting the process of buying our first property in April it took nearly 6 months to finally move in! We had major issues with communication with solicitors, and at one point felt like we just wanted to give up on our dream home.
But thank god to Sarah and Janene, they went above and beyond to make it happen. They really where our only hope and they made it happen! They check in daily and keep all parties of the move happy and sane in what is one of the most stressful things we have ever been through. It literally felt like they made the impossible, possible.
I really cannot thank the gascoinge pees redhill team enough! They are just incredible!
Gabriella · 1 January 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMolly & Sarah were excellent and they both communicated perfectly at every stage which makes the buying process a lot smoother. 10/10
Harriet · 13 April 2025
★★★★★ 5/5
GoogleThe sale of my property was very difficult and protracted and i truly believe that it was only through the sheer dedicated professionalism of Sarah Allen at Mann Redhill that the sale went through. My very grateful thanks to Sarah and her team. I wouldn't go anywhere else in future!
Alex · 10 December 2018
Agent replied
Thank you Alex for your great 5* review and recommendation. It is wonderful to read that you had such a great experience during a difficult and protracted sale through Mann, Redhill. I will make sure your kind words are forwarded to the whole team and especially Sarah.
Best wishes, Scott
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