Every review we hold for the Redhill office, from every platform, shown as written. First names only.
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5/5
GoogleGreat service from Sarah and her team selling my motherβs house. Each member of the team individually introduced themselves to my mother and I, took time to each properly view the property to ensure that they spoke with an informed view of the property rather than simply reading a property summary written by a colleague. We also explored different strategies to sell the property to achieve the best price in what is a more challenging market - and we jointly selected a strategy which worked a dream (3 offers as a result of our open day). Sarah also diligently went through each of the offers to qualify them, giving us valuable information regarding the pros and cons of each offer. A great team, great service and ultimately a great result - thank you.
Bookham Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom start to finish, we were very happy with the quality of service we received from Gascoigne-Pees. Sarah handled our purchase with care and professionalism through the process. When there were unexpected hurdles, she was about to skilfully negotiate with the vendor and other parties involved. Sarah was always reachable; even on days off! I would highly recommend them to anyone considering either to sell or buy. We are thrilled with our new home and are looking forward to celebrating Christmas in it very much.
Claire Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSarah and her team were amazing from beginning to end. Sarah would keep us updated when we needed to and we appreciated her honesty throughout. We love our new home and that was helped by Gascoigne Pees! Would defiantly go through them again.
Charlotte Β· 12 May 2025
Agent replied Β· 9 September 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you love your new home. We would be honoured to work with you again in the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleIt was excellent experience to buy a house in Redhill through the excellent service, help and support from the team at Redhill office especially Janene, Katie and Molly
I am really happy ππ β¦
Ahmad Β· 20 August 2025
Agent replied Β· 12 November 2025
Thank you for choosing us to help you buy your new home! We are so glad to hear that our team at Redhill provided exceptional service and support. It was our pleasure to assist you and we hope you continue to be thrilled with your purchase. Congrats on your new home! ππ‘ #happyhomeowner #RedhillRealEstate Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had a great experience working with Damon and couldnβt recommend him highly enough. He was friendly, approachable, and easy to communicate with by phone, email, and in person. He was very knowledgeable, always happy to help, and took the time to understand what we were looking for. His excellent customer service made the whole process much less stressful. Thank you, Damon!
Sheraine Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words and for taking the time to share your positive experience working with Damon! We strive to provide exceptional customer service and are thrilled to hear that it made your experience stress-free. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotThank you Melanie Williams
We would like to thank Melanie Williams of Camberley Gascoigne Pees for all of her help. Although we used Purple Bricks to sell our house, we brought our new property through Gascoigne Pees. We had a huge lack of communication from Purple Bricks but Melanie at Gascoigne Pees kept us up to date, helped get us to exchange & was the person who actually informed us our chain was longer than originally informed. Purple Bricks could take a leaf out of Melanie's book for customer service, chasing & looking after clients. Many thanks Melanie!
Mr Β· 19 February 2025
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5/5
GoogleSarah is not your typical estate agent! Far from it. She is the kindest fairest soul that will go to great lengths to help with your sale. She is real, understanding and works relentlessly to help you. She knows her stuff having been in the sector for over 25 years and this shows. Absolutely amazing π€© donβt look anywhere else to sell and if you buy from herβ¦you are in the best hands. Thank you ππ»
Lucy Β· 29 September 2023
Agent replied Β· 24 August 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDaniel is a rare breed of estate agent. He is proactive, hardworking, and always puts his clients first. He treats people with respect and understanding, and he always has a positive attitude. He is incredibly knowledgeable about the market, and he is always willing to go the extra mile to help his clients. We would highly recommend Daniel to anyone looking for an estate agent who is truly committed to helping them achieve their goals.
Karlitosway Β· 29 September 2023
Agent replied Β· 24 August 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAfter switching from another agency, we had a great experience working with Damon. He was professional, knowledgeable, and made the entire process smooth. He was able to get us the price we wanted in a very short amount of time
Marius Β· 11 June 2026
Agent replied Β· 11 October 2026
Thank you for your kind words! We're thrilled to hear that Damon provided such a positive experience for you. We always strive to provide top-notch service and smooth processes for our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe have had a fantastic experience with Sarah and the team at the Redhill branch. Sarah really over delivered by getting us the highest price for our house and made the whole sale process so much easier. Even with some hiccups along the road, she was great at providing her expert advise and was helpful throughout the process and we really appreciated everything she done to get our sale over the line. We also dealt with Molly often to arrange showings and she was great, giving us excellent customer service. Thank you to the whole team :)
Lucy Β· 8 November 2024
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5/5
GoogleI was genuinely impressed with Gascoigne Pees Estate Agent (Redhill) when I was buying a property.
The team worked tirelessly to push the sale along and provided advice and progress updates when asked.
Thanks all
John Β· 11 July 2026
Agent replied Β· 11 October 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleSarah and her team at Gascoigne Pees did a fantastic job helping me with the sale of my flat. It can be quite a stressful process but Sarah made it so much easier than it could have been, always taking the time to listen to my concerns and talking me through the process honestly and candidly. Thoroughly professional but really friendly and open. They were a pleasure to deal with.
Mark Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have just purchased a property through Mann and they have been fantastic during the whole process. We will definitely be keeping them in mind for when we come to sell the property in some years to come.
Both Sarah and Nicole were our key contacts and appeared professional and transparent throughout the whole purchase - contrary to how estate agents are typically perceived. Out of the various agents we had been dealing with since Christmas, Nicole in particular had always stuck in our mind as one of the most friendly and polite agents - this definitely encouraged us as buyers to stay in communication during the weekly update emails and calls at the beginning of the year!
Zak Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleI am in the process of buying a flat with Gascoigne-Pees estate agent in Redhill. My initial contact was with Jo who was helpful, pleasant and genuine - which you don't always get from estate agents. I am now dealing more with Sarah who is equally professional but still friendly. As an investor I have bought many properties over the years and can honestly say that this is the first time that I have found an estate agents who are pleasant to work with and don't create additional stress or pressure. I would be happy to use them again either as a buyer or seller. Good job Sarah and team.
Sarah Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleThankyou so much to Sarah and her team for all their help selling my parents house. They organised a great open day with lots of consideration for my parents. They had fantastic communication with us throughout the whole process showing good knowledge in all aspects of the sale. We appreciated their guidance and their efforts in keeping the chain together with numerous phone calls and emails. We completed yesterday. I would recommend this team to anyone selling a property. Many thanks.
Wendy Β· 25 August 2022
Agent replied Β· 24 August 2024
Hi Wendy - it was our pleasure and we're glad the work paid off! Selling is never easy so thank you so much for your lovely 5* review for the branch. Sarah and the team really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
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5/5
GoogleI can't fault the service we received from Sarah and her team. We bought our property through her in 2015 and then when it came to selling the same property in 2021, I knew they would do a great job. Excellent communication, always polite and service with a sense of humour which is always appreciated when things get a little stressful! A buyer was found and sale agreed in good time and even when it took a little longer to go through than anticipated, they were always there helping push things along. Thank you Sarah, Janene and the whole team - you were fantastic during both our purchase and sale π
Sarah Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you for your amazing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would definitely recommend Gascoigne Pees at Redhill, Sarah kept me informed throughout the whole process of selling our house. Even though we had one or two setbacks Sarah's experience and enthusiasm were first class.
Special thanks also to Molly and Dharmesh for their assistance, they make a good team.
Ken Β· 11 October 2025
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5/5
GoogleLovely staff who are great at keeping you informed about the house sale and current market. Team are a great bunch with loads of experience. Very personable and you donβt feel like just another sale at all there. Would 100% recommend.
Scott Β· 11 May 2026
Agent replied Β· 11 October 2026
Thank you so much for your kind words! Our team takes great pride in keeping our clients informed and providing a personable experience. It's wonderful to hear that you would recommend us to others. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMia has been great help in helping us find a property!
James Β· 11 August 2026
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5/5
GoogleGascoigne-Pees Redhill is one of the best estate agents in Redhill, known for their excellent service and expertise in helping clients find their ideal homes, whether for rent or purchase. They assisted me in securing my dream house, and I am truly impressed with their professionalism and hospitality.
Saheed Β· 11 October 2025
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1/5
TrustpilotWarning - avoid this company at all costs!!
Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.
Neeta Β· 10 August 2024
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5/5
TrustpilotGreat service from Basingstoke branch
We recently bought a house through this estate agent. We encountered numerous problems along the way, and to be honest, if it hadn't been for these guys, the entire chain would have collapsed months ago. Special shout out to Danelle, who was just amazing.
Chris Β· 16 October 2025
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5/5
GoogleWe bought our house through Mann a few years ago and the service was exemplary then from Sarah and the team. So when we were considering putting the house on the market it was a no-brainer to go direct back to them.
We were not disappointed. The service has again been faultless with our sale despite some sizable delays. It's taken us 8 months to complete the sale and they maintained their professionalism, commitment and friendly approach throughout. No question or request was too much hassle. Right from the evening Sarah came to value our house through to the sales support from both Jordan and Janene, everyone in the team has been outstanding.
We definitely wouldn't think twice about recommending them to anyone.PositiveResponsiveness, Professionalism
Lisa Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleSarah and the team at Mann in at Redhill were with us every step of the way during our house search journey which went on for quite a while while we found the perfect house. On a professional and personal level we cannot fault them at all. Dealing with our sale they were brilliant and I cannot fault them. Sarah always gave us her time and nothing was too much trouble. She always went above and beyond expectation. 1st class. We look forward to dropping in to the office when we are passing to say hi.PositiveResponsiveness, Quality, Professionalism
Steve Β· 25 August 2021
Agent replied Β· 24 August 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.