Trusted Agent profile
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★★★★★
1,578 reviews across 3 platforms
The Old Church, Ipsley Street, Redditch B98 7AA
Part of John Shepherd, see every office.
John Shepherd's Redditch office at The Old Church is rated 4.4 out of 5 across 1,578 reviews on three platforms, including 198 Google reviews rated 4.6. The 1,358 Trustpilot and 22 AllAgents counts are for the whole business. Checked 9 October 2026.
198
Reviews on Google
This office
1,358
Reviews on Trustpilot
Business-wide
22
Reviews on AllAgents
Business-wide
At John Shepherd, our Redditch letting agents provide top-quality expertise to landlords and investors looking to let a property. With 30 years of experience in the industry, we understand what you want from a Redditch letting agent, and our advice to you will be as unique as your property. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
4/5
TrustpilotThank you Abbie Clark for your support…
Thank you Abbie Clark for your support and communication skills during recent problems I experienced with one of my properties. Job well done
Thank you for sharing your experience Philip. We appreciate your recognition for Abbie and will ensure that your feedback is passed on. We appreciate you taking the time and look forward to supporting you further.
5/5
TrustpilotAlemah has been helpful and reasonable…
Alemah has been helpful and reasonable in sorting out end of tenancy arrangements for myself as landlord and my Tennant
Thank you for your kind words, Ann. We are glad Alemah was helpful and reasonable in managing your end of tenancy arrangements. We appreciate the recommendation and if you need further assistance, please don't hesitate to reach out to us.
5/5
TrustpilotThe process so far has been amazing and…
The process so far has been amazing and seamless. I just paid my booking amount today and Kelvin Zakeyo was my agent in the process. Amazing guy, friendly vibe, tells you everything all the way and makes sure you get everything done and checked right. Highly recommend!
Thank you for sharing your experience with us. We are thrilled to hear that Kelvin provided you with all the support you needed. We appreciate your recommendation and look forward to assisting you further.
5/5
TrustpilotWorked with Jenna
Worked with Jenna, have to note that she is very efficient and helpful to work with. Thanks for working with us.
Thank you for your kind words Si. We are delighted to hear that you found Jenna to be efficient and helpful to work with and that we have been able to resolve any queries quickly for you. We appreciate your trust and look forward to working with you again.
5/5
TrustpilotAwesome
Awesome, Experience the Agency always assist prompt, thanks so much to Tina, for always giving support whenever needed
Thank you for sharing your wonderful experience with us Talent. We are delighted to hear that our team, especially Tina, has been so helpful and supportive. Your feedback is important to us and we look forward to continuing to support you.
5/5
TrustpilotFantastic service !
Wanted to give credit where credit is due. Melissa is absolutely great at what she does and is a pleasure to deal with . Thank so so much Melissa!!!!
Thank you for taking the time to share your review for Melissa. We are so pleased to hear that she provided you with such professional and helpful service. We appreciate your recommendation and look forward to continuing to support you.
5/5
TrustpilotGita Patel of John…
I have dealt with Gita Patel of John Shepherds for many years. She is always polite, helpful and willing to answer any query I may have. She never fails to return my calls.
Thank you for your review Georgina. We are so happy to hear about your experience of working with Gita and great to see you have built such a great relationship. Thank you again and we look forward to supporting you again in the future.
5/5
TrustpilotReview for Gita Patel
As a tenant with John Shepherd for 3 years, I have been consistently impressed by the professionalism and care shown by my property manager - Gita Patel. She manages every matter with clarity, and genuine consideration, making the entire experience smooth and reassuring. Her communication is prompt and courteous, and she always ensures that any issues are addressed swiftly and thoroughly. Gita’s dedication and reliability have made my tenancy exceptionally well‑supported. A truly outstanding property manager - highly recommended.
Thank you for taking the time to share your review. We are delighted to hear that Gita has provided you with professional and reliable guidance throughout your tenancy. Our team strives to offer helpful and communicative support, and it's wonderful to know that you felt well-supported. We appreciate your recommendation and look forward to continuing to support you in the future.
5/5
TrustpilotThank you Teresa
I would like to thank Teresa at John Shepherd for her dedication to my issue this morning with the contractors arriving as planned to my home. She was very patient and supportive in a very stressful time and is certainly an asset to the team.
Thank you for sharing your experience with us. We are so glad to hear that Teresa provided you with helpful and professional support during a stressful time. If you need anything further, please do not hesitate to reach out to us.
5/5
TrustpilotGreat service
Shannon was extremely helpful as were all the other staff in the sale of my house. The process went smoothly and very quickly. Thank you
Hi Suzanne, thank you for sharing your experience with us. We are delighted to hear that Shannon and our team provided you with professional and helpful support during the sale of your house. We appreciate your trust in us and look forward to assisting you again in the future.
5/5
TrustpilotSue is absolutely wonderful
Sue is absolutely wonderful. She responds quickly and couldn't be more helpful. She makes it so easy to do business with John Shepherd.
Thank you for your kind words Mrs Al-Khamiri. We are delighted to hear that Sue has been so helpful and communicative and that we have made doing business with us easy. We appreciate your recommendation and look forward to supporting you further.
5/5
TrustpilotKelvin Zakeyo ⭐️⭐️⭐️⭐️⭐️
Kelvin Zakeyo was really friendly and has helped us find the perfect property last minute. We are a group of 5 girls and we’re on the verge of tears trying to find a place for 3rd year until Kelvin stepped in and helped us find a place straight away.
Thank you so much for sharing such a wonderful review! We will share your lovely feedback with Kelvin!
5/5
TrustpilotOver the years I have always dealt with…
Over the years I have always dealt with the property manger Gita Patel on a one to one basis, she has always helped me in any way she could, I wasn't just someone that rented a property, I was always reassured if I had any problems or queries, never had any issues with John Sheppard as a company would highly recommend have been sitting tenant for 37 years and never want to leave
Thank you for sharing your wonderful experience Donna. We are delighted to hear that Gita has provided you with such helpful and professional support over the years. Building lasting relationships with our tenants is important to us, and we appreciate your trust in us. Thank you for your recommendation and we look forward to continuing to support you.
5/5
TrustpilotRooms looked good for the price
Rooms looked good for the price, spacious enough, good enough window view considering the price. I currently pay more money for less space, so can’t wait to change locations. Kelvin was a great tour guide, had good manners and stayed patient despite running into some problems.
Thank you for sharing your experience with us. It's wonderful to hear that Kelvin provided helpful and professional guidance during your search. We look forward to continuing to support you.
5/5
TrustpilotAleemah’s great
Aleemah was very helpful and knows what she’s doing which made me feel very certain.
Thank you for your kind words Anjuma. We are delighted to hear that Aleemah provided you with reliable guidance and made you feel confident in our services and overall gave you a positive experience. If you need anything further, please don't hesitate to reach out to us.
5/5
GoogleDonna and Ash were excellent in selling my property, they kept me up to date on everything and kept positive when things didn’t go to plan. I would and have recommended them to others!
Thanks so much for the kind words Mat Barnes Director Hunters Chesterfield
5/5
TrustpilotJoe Farrar Professional Service
Joe Farrar has been very helpful from start to finish in helping out with a potential issue. The advice he gave was very professional and clear and I would not hesitate to use Joe again and recommend him to anybody that asks.
Thank you for sharing your experience. We are glad to hear that Joe provided you with professional and reliable guidance. We appreciate your trust and look forward to assisting you again in the future.
5/5
TrustpilotFinally - a great agent!
It’s rare in this day and age to find a great estate agent who takes your calls, helps you out and does what he says he will do with professionalism and speed. Having been a developer for 30 years I have come across many shapes and sizes! Most are quite useless. So Joe Farrer is a rare breed - and a great asset to John Shepherds - if I employed him I would hold onto him with both hands!
5/5
TrustpilotTina is always helpful...
Tina is always helpful and goes the extra mile to assist. Both my husband and me are getting on in years and Tina's patience is fantastic.
Thank you for your kind words Vanden. We are delighted to hear that Tina's helpfulness and patience have made a positive impact on your experience working with us. Thank you again for your recommendation and please don't hesitate to contact us if we can support further.
5/5
TrustpilotWe rent our property and have always…
We rent our property and have always found Tina Margetts to be most helpful when responding to our enquiries. Tina is a credit to John Shepherd Lettings.
Thank you for your kind words Craig. We are delighted to hear that Tina has been so helpful and professional in assisting you. We thank you for your recommendation and look forward to continuing to support you in the future.
5/5
TrustpilotLara Soars White has been excellent in…
Lara Soars White has been excellent in dealing with all my enquiries and engaging with my tenant to ensure any issues are dealt with in an effective and efficient manner. Excellent landlord and tenant customer service.
We appreciate you taking the time to share your review. We are so glad to hear that Lara has gone above and beyond supporting both yourself and your tenant. We look forward to supporting you again in the future.
5/5
TrustpilotA+ service from Faith
Big shoutout to Faith Hughes of Derby for being an amazing flat agent! 🙌 She was super patient with me and kept me posted when a new flat popped up. And let's be real, her responsiveness was on point - she got back to me ASAP every time I emailed her 😊.
Thank you for this lovely review and wonderful feedback, we will pass this onto Faith
5/5
TrustpilotMandi was very helpful
Mandi was very helpful, professional, knowledgeable and a pleasure to deal with. Everything went smoothly and we would definitely use John Shepherd again based on this experience.
Thank you for your wonderful feedback for Mandi. We are so pleased to hear that your experience was smooth and that we are were able to assist with all queries. We truly appreciate your kind words and look forward to assisting you again in the future.
5/5
TrustpilotPeace of Mind for Landlords
I've been very pleased with the property management service from John Shepherd. A special mention to Tina Margetts, who is always professional, helpful, and quick to respond.
Thank you for your lovely review! We are so pleased to hear that you are happy with the property management service especially working with Tina. We truly appreciate your kind words and recommendation and look forward to continuing to work together.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John Shepherd's Redditch office has 1,578 reviews across three platforms: 198 on Google, 1,358 on Trustpilot (across the whole business), 22 on AllAgents (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
John Shepherd Redditch is rated 4.4 out of 5 across all 1,578 reviews, and 4.6 out of 5 on Google from 198 reviews, checked 9 October 2026.
John Shepherd Redditch, The Old Church, Ipsley Street, Redditch B98 7AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.