5/5
Fantastic service from start to finish. Chris was excellent and extremely helpful on our valuation. The sales girls have always been very helpful and have a very positive attitude. I would highly recommend 10/10

Trusted Agent profile Β· Redcar, North Yorkshire
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1,088 reviews across 4 platforms
30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
Part of Michael Poole, see every office.
Michael Poole's office in Redcar, North Yorkshire, at 30-33 Station Road, is rated 4.7 out of 5 across 1,088 reviews on four platforms, including 810 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
810
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
232
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The towns and villages of Redcar and Cleveland offer an outstanding quality of life. House prices are low in comparison to the rest of the UK, research by Halifax Bank concluded a family home here costs the same as a small flat in the South East, and in 2018 Saltburn was one of the ten most affordable market towns in England whilst previously being voted in the top ten places to live in the UK! Should you be searching for an estate agent in Redcar to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal. If you are a landlord considering letting your property in Redcar or need advice our ARLA qualified Lettings Agents are on hand to support you.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Redcar office, from every platform, shown as written. First names only.
5/5
Fantastic service from start to finish. Chris was excellent and extremely helpful on our valuation. The sales girls have always been very helpful and have a very positive attitude. I would highly recommend 10/10
5/5
Very helpful and polite and we are selling property with them if we can we will buy too Paul and deb
Thank you very much, Paul & Deb! This kind of feedback means so much to us; thank you for taking the time to write it.
5/5
Very happy with the service from the staff involved in my sale. Kept in regular communication throughout from start to finish.
Thank you so much Tony! This bit of feedback means a lot to the team.
5/5
All of the staff are wonderful. So helpful and professional and friendly. They really advertised well and pushed my property on various forums to generate interest and get it sold. Many thanks.
Thank you very much, Claire! This kind of feedback means so much to us; thank you for writing it.
5/5
I used Michael Poole to sell my house and I got the full asking price 2 days later! Their staff were professional, very pleasant to deal with and very helpful throughout. I couldn't fault them. I highly recommend Michael Poole Estate Agents .
Thank you so much, Anna. We're glad to hear this :D
5/5
Dan provided a thorough walk through of the platform and we have found this to be very beneficial to our company.
5/5
The staff that worked in here we're brilliant they had all the local knowledge you could ask for and we're super helpful.the shop has everything you need weather your buying or renting. There is parking on the street near the shop
5/5
Amber did a fantastic service up toβ¦
Amber did a fantastic service up to completion. Very proactive in keeping us posted on all developments through the selling process. Simply the best service I have experienced in buying or selling property. Well done Amber you are a credit to your company.
5/5
From the very first phone call right through the process of selling our house, all the staff at Michael Poole Redcar have been beyond helpful. You are never met with anything other than positivity and friendliness. I couldnβt recommend them enough if you are looking to sell your house!
Thank you so much for your kind words, Kate. We love being able to read reviews like this!
5/5
Great service. Very smooth and efficient. Added touch of text message confirmation of viewings. So far so good π β¦
Thank you very much, Richard this kind of feedback means so much to us. We are glad to hear you like the text messages, I have passed the great feedback on to management.
5/5
Me and my partner recently purchased our first home through Michael Poole Eston. The whole process was made easy by the helpful team, they were excellent at communicating throughout and were very approachable with our first time buyer β¦
Thanks so much, Ryan! Reviews like this brighten our day.
5/5
Excellent service particularly by Helen Nickleson
1/5
Terrible estate agents. They are rude when they speak to you on the phone. They charged us for fast tracking our checks and we were last in the chain to get them back, took even longer than the standard time. Never got an apology. They do very little to actually help sell your house, there only solution is to just keep lowering the price. We asked for our house to be featured on their social media page relentlessly, to spark interest page and they couldn't be bothered. We were ignored from start to finish.
5/5
Absolutely fantastic service and my house was sold and off the market within 7 days!!! Ashley kept me upto date throughout the whole process and any queries I had were answered courteously and efficiently. I would definitely recommend their service!
5/5
Michael Poole (Redcar) are currently dealing with the sale of my property. I have always found each of the staff members to be extremely professional, helpful, understanding and responsive. Based on my experience to date I would recommend Michael Poole and wouldnβt hesitate to use their services again.
Thank you so much, Paul!
5/5
Weβre currently selling our home , after trying a few different companyβs that just didnβt seem to be replying to us , we tried Michael Poole . They replied quickly and came straight round gave us a value that we were happy with and the β¦
Such a great review!! Thank you so much, Daniel :)
5/5
John and Jack provided an excellent service from start to finish. Not pushy like other agents and achieved an excellent turnout to the open days for our house and a very good sale price. Would not hesitate to recommend to anyone.
Thank you Kyle for your wonderful review. It was a real pleasure meeting you & being able to help with the sale of your home, best wishes, John.
5/5
Lovely staff and work very quickly. They weren't even our own estate agent yet they still went above and beyond to get us in to our new home. Really friendly especially Sarah and Francesca. Would recommend to anyone.
5/5
Met Edward when we were looking for our new home back in 2020 and ended up asking him to let out our flat instead after the viewing! Highly recommended. We wouldn't use another agent in this area and neither should you.
Thanks for your review Chris. It's much appreciated!
5/5
Great friendly service and keep you informed throughout the entire process. Would definitely recommend!
Thank you so much for your 5 Star review, it really means a lot!
5/5
Helpful and friendly company. Marketed the house very positively leading to a rapid sale.
Thank you Rosemary for your wonderful review. It was a pleasure being able to help you with your move, best wishes, John.
5/5
Excellent customer service, friendly and proactive staff. I was very impressed by my experience using Michael Poole, Redcar and will use them again for my next house sale/purchase. They couldnβt have been more helpful and efficient. Thanks everyone for your help.
We really appreciate this, Terry. We look forward to working with you again in the future!
5/5
If you're looking to sell your home, nobody will work harder on your behalf than Paul. Throughout the whole process, nothing was too much trouble for him and he was on hand to support us constantly. He sold our home and also sold us our new β¦
EweMove Estate Agents- thank you Jonathon for taking the time to review your experience of our agency and in particular the personal service you received from Paul. Your kind words are very much appreciated and its been our pleasure assisting you with your move. We wish you all the very best.
5/5
We started working with Dataloft for just over a year now and find the data/content provided add to the professional nature of our business. The information is invaluable. Moreover, the team at Dataloft are always willing. If a new member of staff needs some training time is made available. Excellent service and just pleased our competitors nearby aren't really aware of them!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Michael Poole, Redcar won Trusted Agent; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold.