5/5
TrustpilotIngleby branch excellent customer…
Ingleby branch excellent customer service
Trusted Agent profile · Redcar, North Yorkshire
Verified
Michael Poole Redcar reviews
★★★★★
1,088 reviews across 4 platforms
30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
Part of Michael Poole, see every office.
Michael Poole's office in Redcar, North Yorkshire, at 30-33 Station Road, is rated 4.7 out of 5 across 1,088 reviews on four platforms, including 810 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
810
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
4
Reviews on View Agents
This office
232
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Michael Poole Redcar
The towns and villages of Redcar and Cleveland offer an outstanding quality of life. House prices are low in comparison to the rest of the UK, research by Halifax Bank concluded a family home here costs the same as a small flat in the South East, and in 2018 Saltburn was one of the ten most affordable market towns in England whilst previously being voted in the top ten places to live in the UK! Should you be searching for an estate agent in Redcar to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal. If you are a landlord considering letting your property in Redcar or need advice our ARLA qualified Lettings Agents are on hand to support you.
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Redcar office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleSmooth process from start to finish, thank you!
Agent replied · 21 June 2026
Thank you so much for your 5 star review Nicola, it's been our pleasure assisting you. We wish you all the best in the future.
5/5
GoogleWished we had used in the first instance
Agent replied · 21 June 2026
Thank you Alan & Lisa for your 5 star review, best wishes for the future John.
5/5
GoogleI can absolutely recommend Ed, who was professional and gave that personal and bespoke touch that is often lacking in more mainstream agencies... he helped get our slightly difficult sale over the line and communicated well throughout the sale and beyond..
Agent replied · 5 June 2026
Hi James. Thank you so much for taking the time to write your review. We got there in the end. Phew!
5/5
GoogleGreat service and communication throughout our purchase by Paul
Agent replied · 25 May 2026
Thanks Harvey for this great review. Really appreciated. We wish you many years of happiness in your new home.
5/5
GoogleReally smooth process, and my advisor Ashley was always really quick to reply to any emails I sent, which really helped as I was buying a home while living in Germany... highly recommend
5/5
GoogleExcellent service no problems and very helpful
Agent replied · 21 June 2026
Thank you Cheryl for your generous review, it really is appreciated. It was our pleasure to help you with the sale of your home and wish you the very best for the future, John.
5/5
TrustpilotGreat from start to finish
Great from start to finish Fantastic communication throughout process Professional and friendly service - would recommend
5/5
FacebookJust wanted to give Vicki Phelps in particular, (and also a mention to Victoria Wood as well for rushing her curried noodles to come out to see me!) a well deserved 5 stars for the time and sheer effort she's put into selling my home for me. She keeps me posted on things when she's not even at work, when she's in bed and it's 11pm at night, if she's dealing with her kids and probably even emails me while she's in the shower!!!! Absolutely full of personality, bubbly and a wonderful dedicated member of staff! I've also got to mention Victoria in this too, absolutely lovely lady who is so polite and friendly and goes out of her way to help and accommodate. Both an absolute credit to your company and I truly wouldn't recommend any other estate agent xx
5/5
FacebookReally lovely, helpful staff. Especially Claire who was always there to answer any questions anytime, and I had a lot. Highly recommended, made buying our house less stressful than it should have been
5/5
FacebookVictoria Wood is the most helpful estate agent I had. She always immediately come back to you and are just lovely and helpful. I always get feedback from her after a viewing.
5/5
GoogleSo far from initial contact to house on the market everyone I have dealt with have been friendly/professional/informative/knowledgeable. Fran, Chris & Emma. Other estate agents have possibly cheaper fees but you get what you pay for with …
Agent replied
Thank you so much, Joanne! This kind of feedback is exactly why we love doing what we do.
5/5
Facebookwe would highly recommend Michael Poole to anyone thinking of selling there property, the staff at Stockton branch have been amazing, Marion Shannon, Andrea and Luke, they have kept us informed every step of the way and nothing has been too much trouble!!! Thank you once again!
Agent replied
Thank you for your very kind comments👌
5/5
GoogleA fantastic team that always goes above and beyond, not only in our calls but also within the network. They are always on hand to help with any queries we may have and make working with them seamless.
5/5
GooglePaul Chant provided me with some excellent guidance in regards to the sales process for my property. Paul's excellent book (The 39 Steps to Selling Your Property) gave clear and concise guidance for selling my property. His business …
Agent replied · 25 May 2026
Many thanks Paul for your fantastic review. I am so pleased to hear that our advice and tips helped you to achieve a sale on your property. Wishing you lots of success with your onward move, and many years of happiness in your new home.
5/5
GoogleThe product in itself is excellent. We use the data that we can personalise for our areas on our website. The infographics are great for our social media. They manage to produce what could be dry data in a interesting eye catching way. Their on going training and support is brilliant. Really impressive product.
5/5
GoogleVery happy! Francesca has been a real help thoroughout the buying process along with the rest of the team at Redcar, would definately recommend their services when buying!
5/5
GoogleSold and bought my property through Michael Poole lovely friendly and helpful staff thank you
Agent replied · 25 November 2023
Thank you very much! This kind of feedback means so much to the team.🙌
1/5
TrustpilotNothing good to say about them
Nothing good to say about them, extremely unhelpful and rude. Don't use them
5/5
GoogleFirst class service & full support along the way would not hesitate to recommend to anyone. Communication throughout was excellent.
Agent replied · 21 June 2026
Thank you John, for your brilliant review and we wish you all the very best for the future, John
5/5
GoogleFriendly, helpful staff. Competitive on prices. Really good service.
5/5
GoogleIf you're buying or selling property then you need a 'Sophie Critchley' on your side to iron out any problems and to efficiently keep you up to date on everything you need to know. Well done Sophie!!!
Agent replied
Thank you, Bill for taking the time to write this feedback; we couldn't agree more. Glad to hear your experience with our Redcar team has been 5 star!
5/5
GoogleThe staff at Michael Poole are lovely and Chris who has shown me and my husband around a few properties is helpful honest and a really nice man. I would use the services of Michael poole again.
Agent replied
Thank you, Nicola. We really appreciate you taking the time to write this on our page!
5/5
FacebookMichael poole in Stockton were brilliant, we wouldn’t be in the house we are in now without Shannon and Marion, can’t thank them enough for all their help! X
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Redcar
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Redcar won Trusted Agent; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold.
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