Trusted Agent profile · Redbridge
★★★★★
2,011 reviews across 2 platforms
384 High Road, Woodford Green, IG8 0XQ, Redbridge, IG8 0XQ
Part of Douglas Allen, see every office.
Douglas Allen's office in Redbridge, at 384 High Road, is rated 4.7 out of 5 across 2,011 reviews on two platforms, including 252 Google reviews rated 4.9.
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Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
5/5
GooglePut the property on the market with Stuart for 6 weeks, received 4 offers within 4 weeks which happily going along with. Great work and excellent communication would 100% recommend.
Dear Mohandas, Thank you for taking the time to leave a review. Our goal is to help our customers through what we know can be a stressful time, so we're delighted we could get you 4 offers so quickly. We're glad to hear you'd recommend us. All the best, Douglas Allen
5/5
TrustpilotI was about to cancel a viewing due to …
I was about to cancel a viewing due to certain information about the property, which turned out to be exaggerated, the sale negotiator Max, didn't give up, got all the information we needed about the property, hung on, persuaded my wife and I to view the property and basically helped us right though to our offer being accepted. I would recommend this office to anyone thinking of buying.
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
5/5
TrustpilotShana Jagger has been most helpful in…
Shana Jagger has been most helpful in arranging viewings for my wife and me. Many thanks!
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotFirst time buyers during a pandemic!
As first time buyers during a pandemic, Ben (Walthamstow office) was great. He would bring new opportunities to the table with a genuine consideration of our needs. Since offering, Maria has facilitated a smooth transaction, responding to any requests promptly and in a friendly and professional manner. We really appreciate their continued hard work and support.
Thank you for taking the time to leave a review. Many thanks,Douglas Allen
5/5
TrustpilotThe team is great and kind
The team is great and kind. Loved the way they helped me through out my first rental home @Jordie, Chris and the rest of the crew 👍 thankyou guys....
Hi Kabelothabo, Thank you for your kind review - we will pass this on to the team! Best Wishes, Douglas Allen
4/5
TrustpilotDouglas Allen (Walthamstow branch) were abosolutely fantastic
Douglas Allen (Walthamstow branch) were provided a brilliant service for my purchase of a property. In particular I found Jay very helpful and went above and beyond. I used their conveyanceing service which provided a fast and efficient service and resulted in a quick purchase for me. They also kept me informed throughoutNathan, Andrew Bilby and Faisal (the Mortgage adviser) were also very good throughout the whole process.
Dear Ilyas,Thank you for taking the time to post your review about the Walthamstow team, looking at what you have said its clear that you used all the services that we offer to help sell and progress your home.I hope that you will be happy in your new home and hope to deal with you again in the future .Rob wadeAssociate Operations Director
5/5
TrustpilotWhat a team
What a team! Greg, Luke, Chelsey and more all helped do a fab job with added smiles in getting my probate sale over the line. Thanks team for a very professional job well done.
Hi Connie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful they've been in getting your probate sale over the line.Best wishes,Douglas Allen.
5/5
TrustpilotChingford Douglas Allen
Chingford Douglas Allen were great, the whole team were there for me all the way through my sale and James secured me a buyer at a price I was very happy with, in less than 12 weeks I had put my home on the market and completed.I would also like to mention Natasha who was a huge help In guiding me and advising me through my sale.
Hi Franck,Thank you for taking the time to post your 5 star review regarding James and Natasha in the Chingford office.Getting you moved in 12 weeks is a good result and I hope you will be happy in your new home.Rob wadeAssociate Operations Director
5/5
TrustpilotI would strongly recommend Douglas Allen Woodford Green IG8
This was my first experience of buying and selling a property for 46 years, and I have been fortunate to buy through Douglas Allen. In my dealings with all of the staff I have found them to be professional, knowledgeable and extremely helpful, but especially with Andy and Keith. I would have no hesitation in recommending this company to friends who may be thinking of selling/buying. Sandra Parnell-Hopkinson
Dear Sandra, Thank you for taking the time to comment on the Woodford Green office. Andy and Keith work tirelessly to help our customers and I hope you will be happy in your new home.Rob WadeAssociate Operations Director.
5/5
Trustpilotmichael Clark Douglas allen
Thanks to Michael and all the team at hornchurch. They are very professional and work to a very high standard
Dear Tony, I appreciate your comments on Michael and Team Hornchurch, we certainly aim to work to a high and professional service in all we do. I wish you all the best for the future and if any of our teams can offer help or assistance in the future, please do not hesitate to let us knowKind regardsPaul IngletonAssociate Operation Director
5/5
GoogleThe team at Douglas Allen we’re superb with the handling of the sale of our property. And Stephen Ford (Senior Branch Partner) kept us informed of every aspect of the sale. We would definitely use them again.
Thank you for taking the time to leave a review. Best wishes, Douglas Allen
5/5
TrustpilotConfident we chose the right estate agent
From the initial meeting with Michael Clark, who explained the whole process of selling our property and answered all of our queries , we have felt completely assured with our choice. From arranging the brochure , and booking viewings for the open day, which was successful, all the staff have been professional and helpful throughout the whole process. A big thanks to everyone, very happy with the service.
Dear Kathy and Sean, It is much appreciated that you have taken the time to add your thoughts. As a company we strive to ensure that we deliver on promises and ensure that the client receive the level of service that we agree, I am so pleased to see that the team at Hornchurch and especially Michael have done exactly what they have said. I wish you all the best for the future and look forward to helping yourselves or anyone you recommend moving forward.Kind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotThank you Douglas Allen (Walthamstow)…
Thank you Douglas Allen (Walthamstow) for the quick sale of my property and 10/10 to Maria for her professionalism, advice and care all the way through the sale. She is truly an outstanding Branch Manager and a real asset to DA. I will definitely recommend you to friends and family. Once again, many thanks and keep up the great work. Ms Jackie (Walthamstow)
Hi Jackie,Thank you for taking the time to post your 5 star review regarding Maria in the Walthamstow office,. Maria takes pride in her job and loves nothing more than helping people, i am pleased that you will be recommending her you your friend ad family.Thanks againRob wadeAssociate Operations Director
5/5
TrustpilotGreat Experience,.
We've used Douglas Allen twice, once to buy our property and once to sell it. We've been particularly impressed with the dedication and professionalism of Linda, our Sales Progressor, who went above and beyond to assist us with finalising our sale. We are grateful that everything panned out in the end, thanks to her perseverance and commitment throughout the process.
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotGreg at the Woodford Green Douglas …
Greg at the Woodford Green Douglas Allen helped to get me £20,000 over my asking price and the whole way through the sale was always there to help. With problems with the bottom of the sale he stepped up to get my buyers in a position to move on the dates agree and a firm approach helped with the whole sale. Nice one Greg and thanks again.
Dear Nick,Wow !!! £20,000 over your price is a fantastic result. It is always nice to see and hear when we deliver on what we set out to do and get the best price we can for our sellers. It sounds like Greg helped through the whole transaction and I am pleased that it all worked out.Rob wadeAssociate operations Director
5/5
Trustpilot75k better off
I had three valuations and two were £725,000 and£750,000. Steve from Woodford said he could get £800,000. A little sceptical but tempted I went with them. Sure enough 3 weeks later Greg got an interested party to bid £760,000 and Steve negotiated this all the way up to the asking price. We have exchanged now so technically I am £75,000 better off for choosing Douglas Allen and
Dear Issy,This has to be a record !! £75,000 better off due to the fact that you went with Douglas Allen . The best thing here is that Steve negotiated the price up for you by so much. This is a clear sign the we do work for our sellers to get them the very best price possible.I hope you enjoy that extra £75,000 .Rob WadeAssociate Operation Director
5/5
GoogleGreat service received by Dawn Reardon, she has been amazing and super patient with me on this journey !
Good Morning, Thank you for your kind review - we will pass this on to the team! We're always here to help you move forward on your property journey. All the best, Douglas Allen
5/5
GoogleExcellent service from Michael with good communication and given me a lot of feedback and confidence about the sale of my property .
Dear Vidyadharan, Thanks for leaving us a review about your recent experience with our Woodford Green branch, in particular Michael. We really appreciate you taking the time. Best regards, Douglas Allen
5/5
TrustpilotSelling Property during Covid 19
Lucy and Chelsey have both been brilliant during this Covid 19 lock down period. They have managed to secure a buyer for our property within the last 4 weeks.We have been very impressed with their commitment throughout these difficult time.In our opinion they are both assets to Douglas Allen and would recommend anyone looking for an Estate Agent to use this company.
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
5/5
TrustpilotVery happy
We are very happy with Rebecca and the team at Douglas Allen for helping us find are new house
Dear Paul, thank you for your feedback about Rebecca and the Hornchurch office of our company, I am sure they will work with you closely and help you find your dream home as soon as possible. I will pass your comments onto Rebecca and the team as receiving feedback helps us see that the service standards we are looking fro are being met. I would like to wish you all the very best for the future in your new home.Kind regards Paul Ingleton Associate Operation Director
5/5
TrustpilotGreat day with Ian White on the phone…
Great day with Ian White on the phone sorting our sale, very helpful loads of communication and guidance. A great result all parties happy.
Good Morning Ginny, Thank you for leaving us your feedback. We're delighted to hear that we could help you get everything sorted with your sale. All the best, Douglas Allen Barkingside Estate Agents
1/5
TrustpilotVery poor advice and service from the…
Chingford Mount Douglas AllenVery poor advice and service from the branch manager. He put a buyer forward with no proof of funds and agreement in principal. The buyer was an investment buyer and had to raise funds from multiple properties. The branch manager keep on telling me that the buyer have funds ready and kept on lying to us which was not the case. Douglas Allen dragged the sale out over 7 months where the sale collapsed at the end of the day. Complete mismanagement from their part. We made it very clear in the beginning that a buyer must have proof of funds and agreement in principle but the disregarded our request. They also become a bit of a bully when we terminated the sole agency agreement in August then told us again that we need to hand in notice in September when we decided to go with a different agent. I will highly recommend not to use this branch.
5/5
GoogleI have received excellent professional customer service from Steve Ford at Douglas Allen in Woodford Green. From the very start his straightforward, honest pragmatic approach has been refreshingly reassuring & very enlightening. Over the months I have found Steve to be reliable & trustworthy. He has a wealth of professional knowledge & experience second to none. It has been a pleasure dealing with him; he has always been prompt in returning calls & providing the appropriate substantiated information & feed back. Exceptional Professional Service, even during times when he has been heavily committed with a variety of clients. Congratulations! Keep up the Good Work. Gary Rodrigues MRICS
5/5
GoogleI've been looking for a property for some time and each time I found something, I ended up losing out to higher offers. I joined the Woodford green douglas allen, homefinder service where you confirm your financial position with their in-house broker Owen, and we also got legally prepared with a solicitor so that we were in the very best position to buy. Around 2 weeks later, I received a call from Sheryce, who said she could get me a viewing on a property that hasn't been marketed! The seller had found a property and for that, he needed a buyer in a good position quickly so we were a perfect match. We have exchanged and completed and are absolutely thrilled with our new home and the service provided by Douglas Allen. I understand from the manager Steve, that they received over 17 requests to view the property that I had already agreed a sale on when it launched on rightmove but was sold.
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