Douglas Allen Wanstead reviews in Redbridge

★★★★★ 5/5

Trustpilot

I purchased my first home with Douglas…

I purchased my first home with Douglas Allen and my sales progressor, Nish Zafar, was just fantastic. So helpful, and so communicative and responsive. She really made the experience so much better and always went extra mile. Thank you!

Customer · 8 September 2025

★★★★★ 5/5

Trustpilot

Bilal Chadwell heath customer service

Hi we have been so far happy with the service in Chadwell heath branch. All staff have been really helpful. Bilal from day one his customer service been excellent . keeping us update and helping us view houses. He Has been very helpful and understanding. We actually came to Chadwell heath branch because of Bilal. His customer service was very good.We have sold our property through Douglas and Allen in Chadwell heath branch.we are now finding our property now.

Shahjahan · 6 February 2024

★★★★★ 5/5

Trustpilot

Douglas Allen- East Ham

I was extremely impressed with the service I received from Douglas Allen East Ham. From my first enquiry in branch to completion, the whole process was seamless and stress free. I want to say a massive thank you to Natasha Facer, Hassan Anwar, Maureen Grey and Andrew Bilby for all their hard work and ensuring the speedy sale of my home. I would definitely recommend them.

Gemma · 30 September 2017

★★★★★ 5/5

Google

After having a difficult experience with previous estate agents, Joshua and the team in Woodford made me feel really comfortable when it came to finding the right property for me, highly recommend!!

Gary · 10 January 2024

★★★★★ 5/5

Google

I have had a great experience as a purchaser with Ann-Marie. She was very responsive, personable and knowledgeable - both about the property itself, and in providing good suggestions. She has been helpful and prompt in responding to queries, and was also happy to arrange multiple viewings slightly outside of normal working hours to accommodate us. All in all, a great experience.

Josie · 26 November 2024

★★★★★ 5/5

Google

Ray from Douglass Allen Woodford Bridge helped me massively, his customer service was fantastic and he managed to negotiate a great deal for me. Thanks Ray

Connor · 25 April 2024

★★★★★ 5/5

Trustpilot

Top Service from Douglas Allen Maureen Grey at the East Ham Branch

It was a difficult period selling my father's property as his health was deteriorating quite rapidly. Maureen Grey the Senior Branch Manager at Douglas Allen East Ham Branch was most helpful and key to the sale of the property. Maureen would always up date me and even contact myself out of her normal office hours to provide updates and to enquire as to my father's health. In the end she got an offer for my father's property higher than the asking price and I can not thank her enough for her professionalism and assistance with the entire process. I wish her all the best in her future and will always remember the top quality service she provided my entire family.

Michael · 22 August 2022

★★★★★ 5/5

Trustpilot

Andy did what he said he would.....

I had an initial meeting with Andy Dumas and he managed my expectations in terms of a likely selling price and advised me accordingly.He arranged an open day and from that two offers were received - this was all within 7 days of the property going on the market.I have received very good service and would recommend Andy to anyone else selling a property.

Stephen · 25 June 2018

★★★★★ 5/5

Trustpilot

Great service

This is our second time using the Douglas Allen team in Walthamstow. After buying our first property though them we have now sold a property with them as well. Maria was a friendly and approachable first contact discussing all then ins and outs of selling, most importantly she was honest and transparent about the whole process. Always able to answer any questions we had, and steered us through to completion. She also gave great advice on our search for a new home. Her team assisted us with chasing up the sale of our property and Ella was brilliant when time became a factor for us. I’d be entirely confidant at recommending Maria and her team to anyone looking to buy or sell a property.

Customer · 17 August 2022

★★★★★ 5/5

Trustpilot

Met with mortgage advisor Dan Appleby…

Met with mortgage advisor Dan Appleby the other day at Douglas Allen Chadwell Heath, after he came highly recommended. Dan was fantastic from start to finish. Listened to what i needed and found me deals that no one has been able to. Dan has even managed to save me money on insurances with better cover. Highly recommend and cant fault his service! Thank you!!!

Kirk · 15 June 2018

★★★★★ 1/5

Trustpilot

The service provided was abysmal

The service provided was abysmal, although Lucy was very hands on and helpful she was failed by her colleagues. Information provided to other agents were innaccurate and this was very costly to us. We had to constantly contact the office for the latest information, we were rarely provided with any updates on the sale.

John · 1 October 2021

★★★★★ 5/5

Trustpilot

Great Service & Great Communications

We recently sold our house through Douglas Allen, and we received a timely, courteous & very helpful service from Simon & his team.He & his team, kept us informed on progress & any issues were dealt with quickly and efficiently.I wanted to say thank you to Simon and his team, for their attention to detail, help throughout and professionalism during the sale of our property.

Avi · 6 December 2016

★★★★★ 1/5

Trustpilot

I was disappointed

I was disappointed"I was disappointed with the services provided . There were several instances where I had to follow up multiple times to get a response, and the agent seemed to lack knowledge about the properties they were showing. In addition, there were several mistakes in the paperwork that caused delays in the process. I would suggest that improve communication and attention to detail to provide a better experience for your clients."

Verco · 10 May 2023

★★★★★ 5/5

Trustpilot

A great experience

I have had a fantastic experience with Douglas Allen. I was helped by Ms Nisha who guided me and my family into buying. Our property. She was able to scout the market efficiently and listened to what our needs were. I recommend all to go with her when buying their next property as she communicates fantastically and is driven to to meeting client expectations

Gurvinder · 2 October 2024

★★★★★ 5/5

Trustpilot

Natasha Tomlins (Mercieca) HERO

Just want to give a huge shout out to Natasha Tomlins (Mercieca) for going WAY above and beyond in her support. Natasha ensured the whole process was trafficked through as quickly as possible, without Natasha we would have never met our mortgage deadline on our new place. Natasha emailed and called all parts of the chain honestly every day and delivered concise updates that kept me at ease when all my hair was falling out.It felt like an incredibly personal service and I knew I could rely on Natasha to support me throughout the whole process. Cannot recommend Natasha and DA enough, we lost our first buyer and Natasha still managed to keep us on track with a new buyer and a tight timeline. Thank you so much!

Sam · 14 July 2022

★★★★★ 5/5

Google

We had a really positive experience with Douglas Allen. Our Estate Agent Donna was great, giving us a call as soon as a property meeting our requirements came up, leading us to buying our new home. Steve and Keith were also brilliant particularly with dealing with some hiccoughs with our mortgage. Thanks :)

K · 23 October 2021

★★★★★ 4/5

Trustpilot

Great Service and Help

Great service and help from the team at Douglas Allen Woodford. Steve and Hasan were a tremendous help with our house sale. Good support and back up were provided through some challenging negotiations and situations both Steve and Hasan steered us through and kept us informed throughout the process. Well done Steve, Hasan and the team thank you very much.

Michael · 12 January 2020

★★★★★ 5/5

Trustpilot

Sales Progression

Re: Natasha Tomlins Reaching exchange of contracts as been a long and stressful road. I could not recommend Natasha more highly. She went well above and beyond the call of duty on so many days, persistently chasing solicitors to ensure the job got done. Thank you Natasha for all your extraordinary work, it is so very much appreciated!

Chris · 27 August 2020

★★★★★ 5/5

Trustpilot

Abbie Wilson

I am very pleased that I have choosed Douglas Allen or( they choosed me-who knoes😊) to rent our proprety. But most likely we were because from the beginning till the very end was with us Abbie Wilsson.Great job,very responsible,high level attitude,kind ,responsive to all our enquiries. Thank you so much Abbie for everything. Without you we couldn't be where we are right now.

Ludmila · 12 April 2018

★★★★★ 5/5

Trustpilot

Excellent / Professional Service

Although their fees were slightly higher than other estate agents, I could tell from the very first visit/meeting that it would be worth it. I received a professional service throughout the whole process. Jessica and Natasha were amazing. Easy to communicate with, supportive, alway available to help and when they were not they got back to me in a very timely manner. They were the only constant form of communication in what was a stressful process which made life a lot easier for me. If I had to do this all over again I would still pick them. They are worth every penny. Highly recommend their friendly, down to earth, professional service. Thank you to the whole team at the chingford branch!!

Mickela · 19 June 2022

★★★★★ 5/5

Trustpilot

A truly professional company who care…

A truly professional company who care about you, the customer. Adam was friendly helpful and very easy to deal with and always on the end of a phone if needed.Also Chelsea was superb after we had sold STC. If your thinking of selling or indeed buying a new home choose Douglas Allen and don’t waste your time on others.Highly recommend

Marc · 4 December 2019

★★★★★ 5/5

Google

The team sold our house very quickly and provided a professional and personal service. We sold when the house market was starting to decline and DA delivered when we needed them most. I would certainly recommend them.

Russell · 1 September 2025

★★★★★ 4/5

Trustpilot

East Ham Branch - Thank you

I would like to thank Maureen Grey, Andrew Bilby, Natasha, Kam & team for a job well done.At times it was difficult and challenging but we got through in the end. I do appreciate your hard work. Team, keep up the good work, as trying as it may be... Here's to many more sales in the future - it's all worth it.

Lisa · 8 November 2018

★★★★★ 5/5

Google

Thivi showed myself and my sister family a property today. He was very helpful and knowledgeable about the property and local area.

Zaf · 17 January 2026