Trusted Agent profile · Redbridge

Douglas Allen Wanstead reviews in Redbridge

4.7

★★★★★ Excellent

2,012 reviews across 2 platforms

52 High Street Wanstead, London, E11 2RJ, Redbridge, E11 2RJ

Part of Douglas Allen, see every office.

Douglas Allen's office in Redbridge, at 52 High Street Wanstead, is rated 4.7 out of 5 across 2,012 reviews on two platforms, including 252 Google reviews rated 4.9.

Google logo

4.9 / 5

252

Reviews on Google

This office

Trustpilot logo

1,760

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Douglas Allen Wanstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redbridge.

What do you need help with?

Reviews

Every review we hold for the Redbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional & Friendly Service

The initial meeting was professionally handled with all bases covered. Subsequently when faced with what appeared to be major problems with our purchaser, reassurance was provided and appropriate action taken promptly. Lynburge Rene was particularly helpful and supportive at this point. Sale has now been completed. I have already recommended a friend to the firm and their sale went through to their complete satisfaction.

John · 15 December 2015

Agent replied · 22 October 2024

Dear Mr Spero,Thank your for your 5 Star review of selling your home through our Barkingside office, Dan, Lynburge and the whole team there will be delighted that they were able to provide you with a service that has been recognised in this manner.Help and support during the transaction are invaluable in achieving a successful move and I thank you for choosing Douglas Allen to do this for you.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Sale of Whitby Avenue

I found the service I Received at Douglas Allen brilliant, the whole team were helpful,friendly and Professional! I dealt with Roselea and Nick most of the time and must say that they were both great ! They kept me updated all the time and I found them a pleasure to deal with.

Marion · 29 September 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Google

The team has been fantastic in the whole process of selling my house. Rosalie was very professional and did a great job of liaising with all solicitors involved. It wasn't a straight forward process and Rosalie was brilliant at getting it over the line.PositiveProfessionalism

Enda · 23 October 2022

Agent replied · 22 October 2024

Hello Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Google

Extremely happy with my experience at Douglas Allen Estate Agent, whole process was simple and straightforward. Our agents Steve Sheryce and Jo Woodford were outstanding and we could not recommend them enough.

Ilirjana · 23 October 2023

Agent replied · 22 October 2024

Hi Ilirjana, Thank you for leaving a review! It's great to hear how positive your experience has been, particularly with Steve, Sheryce and Jo. We'll pass your kind words along. Best wishes, Douglas Allen.

5/5

Google

I am grateful to all the staff at Douglas Allen for their support and assistance throughout the process of selling 63 Cheyne Court. They were unfailingly prompt and efficient in responding to my needs, at a very stressful time. When Joanne showed the first potential purchasers round my home and responded positively to their enquiries and comments I felt the sale was in good hands. Her friendly manner and awareness of the concerns of others was not only heart-warming but effective. It is a pleasure to be established in my new home with the anxieties which inevitably attend moving home behind me. The team who oversaw the procedure are to be congratulated on a job well done.

Margaret · 23 October 2023

Agent replied · 22 October 2024

Hi Margaret, Thank you for leaving a review! It's fantastic to hear how supportive our agents have been throughout the process of selling your home, and particularly how efficient and reassuring they've been throughout what was a stressful time for you. Best wishes, Douglas Allen.

5/5

Google

Douglas Allen were helpful at every step of the way. Managed to sell my flat within 3 weeks of it being on the sale during a challenging market. Sheryce kept up updated the whole time and I was very happy with everything.

Sophie · 27 December 2022

Agent replied · 26 December 2024

Thank you for taking the time to leave a review. Best wishes, Douglas Allen

5/5

Trustpilot

Keeping their promise

Thank you Team Woodford. i had been with a different estate company for so long and had to drop my price 25K because after all the apprisal and confirmation of "sellers market" the other estate agent could barely get me an offer. Come Douglas allen....they not only got me the price we agreed but did that in less than 3 weeks. thank you.

Ranjan · 13 February 2016

Agent replied · 22 October 2024

Dear Ranjan Rajalal,Thank you for kind words regarding the successes you experienced using my Woodford Green Team, Sorry that you had to drop your price with the other estate agent!! But please that when you came to us you had the positive response that you were seeking, Helping our clients and achieving the best possible price is our key priority.Thanks againRob wadeAssociate Operations Director

5/5

Trustpilot

Thank you Ahsan!

Can't thank Ahsan enough for his help, patience and professionalism at all times assisting my parents with the sale of their property so far. They have lived in the same house for 47 years so as you can imagine leaving is a great wrench for them on an emotional and practical level. Ahsan has given a first class service going above and beyond

Clare · 14 August 2015

Agent replied · 22 October 2024

Dear Ms Woods,It must have been a daunting experience for your parents to move home after so many years in their property so I am extremely please to hear that Ahsan from our Ilford office has been such a help and reassurance. Ahsan is an extremely valued member of our Douglas Allen team and I am sure he will be chuffed with your kind comments.If we can do anything more for your parents or yourself please do not hesitate to ask.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Amazing service and assistance.

The Lettings Manager Joanna Martin went above and beyond to help myself and my children when became homeless in January 2022. Due to unfortunate circumstances, we ended up in a womens refuge because other agents were unable to help or even try to help. Thanks to Joanna we stayed in the hostel for less than 3 weeks as she managed to find a Landlord who would rent a property to us. I wish there were more agents out there like Joanna, I will be eternally grateful.

LC · 24 March 2022

5/5

Trustpilot

Thank you to Nathan and Janine at…

Thank you to Nathan and Janine at Douglas Allen Wanstead for helping us move into our new home. After a frustrating search Nathan recommended we view a property that we had initially overlooked, yet instantly fell in love with! The purchase was complicated and with out the sales progresors help, Janine Briggs, I'm sure we would not be sitting here now!

Tom · 11 March 2018

Agent replied · 22 October 2024

Dear Tom,Sincere thanks for posting your 5 Star review of our Wanstead office. I'm so glad to hear that both Nathan and Janine were instrumental in finding your new home and in ensuring you actually moved in. On behalf of us all I wish you many years of happiness there.Regards,Jon Holden - Managing Director

5/5

Trustpilot

I invited 4 agents in to value out home…

I invited 4 agents in to value out home and James was by far the most knowledgeable, I then met Jess and the Kaitlin and I was immediately filled with confidence, the Team then secured me a buyer at a fantastic price, I would also like to recommend Kally who arranges our mortgage for us stress free.Mr C

Alex · 8 December 2019

Agent replied · 22 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Google

Ella Seki and Douglas Allen team are fantastic to work with. Ella is very prompt in email reply and very helpful in terms of speeding my first home purchase. Thank you.

Khin · 23 October 2023

Agent replied · 22 October 2024

Hi Khin, Thank you for leaving a review! It's great to hear how fantastic your experience with our agents has been and particularly how helpful you've found Ella to be in speeding up your purchase. Best wishes, Douglas Allen.

5/5

Trustpilot

Professional, warm and responsive

Natasha was very helpful from the get go. She was responsive to calls, email and keeping me regularly updated.She's professional and yet approachable. Always willing to explain things more clearly when asked.

Inches · 26 September 2023

Agent replied · 22 October 2024

Hi Inches,Thank you for leaving a review! It's great to hear how helpful you've found our agent, Natasha, to be throughout your experience with us.Best wishes,Douglas Allen.

5/5

Trustpilot

Satisfied Seller

Maureen and her Team in the East Ham Branch were all excellent and very professional. Hasan dealt with any queries I had promptly, as did Rosalie. I was kept informed at all times in what can be a very stressful time. This was the second time my family have used this branch and both times the service was above and beyond of what was expected. We had an offer within the first week of the house going on the market. I would definitely recommend them.

Fahre · 28 February 2022

5/5

Trustpilot

All of the staff at Douglas Allen were…

All of the staff at Douglas Allen were excellent. We dealt with Ray and Luke to find our flat and both were knowledgable, professional and very helpful. Luke really helped push our purchase over the line to complete on the desired date. Great service for which we are really grateful. Rachel and Sally

Ms · 28 March 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

We had a wonderful experience with …

We had a wonderful experience with Douglas Allen. They always supported us and gave instant response whenever we tried to reach them. We really appreciate for their great assistance. Thanks to Daniel and special thanks to Andrew who patiently handled the entire process with proper follow up. Thanks again for helping us to reach the deadline and made this a success.

Shilpa · 3 August 2017

Agent replied · 22 October 2024

Dear Shilpa,Many thanks for your 5 Star review regarding our Barkingside and in particular mentioning Daniel and Andrew for their 'help and professionalism.' I am glad they were able to achieve the deadline you had been set but knowing both of them I would think that was never in doubt!Kind regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

We were struggling to sell our flat…

We were struggling to sell our flat with other agents and decided to list with Douglas Allen. They were very helpful with tips for room layout and very good with communication. Christy was able to find us a buyer.Although our mortgage application wasn’t the easiest, Alastair persevered and kept us updated at every stage. Thank you :)

Sarah · 4 January 2020

Agent replied · 22 October 2024

Hello, Thank you for taking the time to leave such a detailed review. Best wishes,Douglas Allen

5/5

Google

Just had 20 min I dial chat with James regarding a property I would like to view and in all honesty he is one of the best agents I have spoken to (and I have spoken to LOTS!). He listened and paid attention to exactly what I was looking for, his personalisation was extremely impressive. I look forward to meeting him next week and getting well on the way to finding my dream home!

Faz · 26 January 2024

Agent replied · 22 October 2024

Hi Faz, Thank you for leaving a review! It's great to hear how positive your experience with our agent, James, has been and how impressed you were with his personalisation and attention to detail whilst discussing what you're looking for in a property. Best wishes, Douglas Allen.

5/5

Trustpilot

Massive thanks to Natasha Tomlins

My purchase took 11 months to complete and we experienced some last minute problems which almost resulted in the purchase falling through. Had it not been for Natasha’s persistence in chasing all parties involved, I am certain we would not have completed before my mortgage offer expired. Cannot thank her, Steve and the team enough.

Dean · 6 August 2020

Agent replied · 22 October 2024

Good afternoon Dean, Thank you for taking the time to write this review, especially with you kind words about Natasha, Steve and the rest of the team. I'm sure they will greatly appreciate your comments and I'll be sure to pass them along.Kind regards,Danielle

5/5

Trustpilot

Very happy with the service from Steve…

Very happy with the service from Steve and the team at Douglas Allen in Woodford. Two agents failed to get a result and those months of wasted time cost me a few thousand. Glad Steve had a plan and I felt confident that we were in safe hands. Great work from khaleesha too in her help with the solicitors.

Jim · 3 November 2018

Agent replied · 22 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

Great service

Even though we haven’t found our ideal property yet Tai has been extremely helpful, calling whenever there is something new on the market. He is extremely friendly and is going above an beyond to help us find what we are looking for!

Pearl · 17 October 2022

Agent replied · 22 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen

5/5

Trustpilot

Personal service

We've had a great experience so for with the East Ham branch of Douglas Allen. Our first contact was Waseem who has listened closely to our requirements and worked hard to give us the attention and options we are looking for. Waseem was less of a hard sales man and more of a trusted advisor. I'll definately use Douglas Allen again.

Rebekah · 20 September 2016

Agent replied · 22 October 2024

Dear Rebekah,Thank you for your great feedback regarding Waseem in the East Ham office, we spend a lot of time training and developing our staff so the public receive the service that you have enjoyed. Please keep spreading the word. I hope you find your dream home if you haven't already .Thanks AgainRob WadeAssociate Operations Director

5/5

Trustpilot

Excellent service

Faisal Noor at Douglas Allen in East Ham High Street was very helpful and amiable person who helped me obtain my mortgage fast and efficiently. Faisal was always willing to help solve any matters raised concerning mortgage. A professional service from start to finish. Im very please with his service and will no doubt recommend Faisal to my friends and family.

Khairul · 7 May 2016

Agent replied · 22 October 2024

Dear Khairul,Thank you for your 5 Star review concerning our Mortgage Advisor Faisal Noor at East Ham. Having the best help and advice when buying a home is absolutely crucial as if can affect matters for the next 25/30 years, you are in good hands with Faisal as he is an expert in These maters along with all of Douglas Allen's and Mortgage Matters Direct's Mortgage Advisors.We look forward to helping your friends and family too in the same way.Kind regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Dynamic Staff, Excellent Service

I am very satisfied with my service from Douglas Allen Estate Agent in Chadwell Heath. The process was smooth and well balanced. I would be very happy to recommend in the future. Wonderful team, with great spirit and very helpful. Special Thanks to Danny & Emma for being so sharp and so helpful at all times. Well done Team! Jenny Powell

Jenny · 30 November 2015

Agent replied · 22 October 2024

Dear Ms Powell,Thank you for posting this 5 Star review of the service you have received from our Chadwell Heath office and in particular Danny and Emma that you make special mention of.The key word for us is "Help" as it is something that runs throughout our training and I am pleased that this is exactly what you received from our team.Thank you for your custom.Regards,Jon Holden - Managing Director, Douglas Allen

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Douglas Allen's Google reviewsLeave Douglas Allen a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Douglas Allen Wanstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redbridge.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent