Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHassle free professional experience!
My case was handled primarily by Peter Arrowsmith, who was incredibly polite, helpful and professional in keeping me updated as to what was going on with regard to my purchase. As a first time buyer he and the rest of the team at Douglas Allen made my journey from viewing to purchase a much easier experience than I was expecting. I cannot recommend Peter and everyone at DA highly enough.
Samuel · 28 June 2018
Agent replied · 22 October 2024
Dear Samuel, I am so pleased to hear that Peter and the team at the Hornchurch office made the buying experience a much better journey and experience than you were expecting. Being on hand and dealing with clients both politely and professionally will always help to make the process of buying your home easier, reducing any potential stress whilst making your purchase more enjoyable.Thank you for using Douglas Allen and remember we are here to help with anything else you need.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotChristy at Douglas Allen couldn’t have…
Christy at Douglas Allen couldn’t have been more helpful with my property search. She’s very informative, let me know of things to look out for when buying a house and even recommended I instruct a solicitor before I find my home so I’m prepared. Being a first time buyer it’s hard to know what you should and shouldn’t do. Thank you Christy for helping me with this.
Sarah · 11 January 2020
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave such a detailed review. Best wishes,Douglas Allen
★★★★★ 5/5
GoogleThank you we were helped by Ann- Marie Avila who never gave up on us and it’s through her we sold our house.
Alessia · 22 September 2024
Agent replied · 22 October 2024
Dear Alessia,
Thank you for your lovely review. We're pleased to hear that Ann-Marie's dedication helped you sell your house. It's wonderful to know that our team could assist you every step of the way.
Best wishes,
Douglas Allen
★★★★★ 5/5
TrustpilotSigned up due to Maureen!
We signed up for listing our property with Maureen Grey at the East Ham branch as she was an absolute pleasure to work with. She had a wonderful nature, transparent and professional in ALL aspects of her conduct. The rates offered are great and we are really excited to be on the market for what we hope will be a success. Either way, we certainly recommend Maureen and can’t speak more highly of her! Thank you, Rishi & Brioni Lal
Brioni · 14 March 2023
★★★★★ 5/5
TrustpilotExcellent Professional Service
I would just like to say a big thank you to Aseena, Robin, Matthew & Tanya for their dedicated hard work, advice and for their professional service in selling our flat. We were kept fully informed all of the way through the viewing and sales process right up to the final completion. Very satisfied customers! We would recommend this company.
Frances · 26 September 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
GoogleJoanne Clark showed us a property for sale in Woodford. She was at the site punctually, she showed us the property in a very good light and in a very professional manner. On the basis of Joanne's extremely good presentation, we were sorely tempted to make an offer, but we are over 75 and much too old to take on a property of that size. Joanne is a credit to her employers.
Fred · 23 October 2023
★★★★★ 5/5
GoogleRumel has been great from start to finish, was really helpful throughout the process of buying my first home
Anna · 19 November 2024
Agent replied · 10 December 2024
Hello Anna,
Thank you for your review! We're glad to hear that Rumel was able to assist you so effectively throughout the process of buying your first home. It's wonderful to know that you had a positive experience with us.
Best wishes,
Douglas Allen
★★★★★ 5/5
TrustpilotGreat service
Great service, I would like to say a big thank you to the guys at Douglas Allen Chingford. They always made us welcome and were there for us every step the way. James and his team were amazing and Natasha had a very calming manner which helped us to purchase our new home with limited stress. We would recommend them to anyone buying or selling as there service was fantastic.
Kevin · 10 November 2017
Agent replied · 22 October 2024
Hi Kevin,Thank you for taking the time to post your 5 star review regarding James, Natasha and the rest of the Chingford team.Its great to see that they helped you through the transaction and you are now in your new home.Thanks againRob WadeAssociate Oprations Director
★★★★★ 5/5
GoogleGreat choice getting douglas allen to sell our home . Dawn from the woodford team has been very supportive from the start ,assisting with the whole process for me and my family which we really needed being a first time seller / buyers . Dawn Got my home sold in a decent time and at a good price and on one Saturday ,covered 20+ viewings . Would 💯 recommend 👌
Richard · 1 October 2024
Agent replied · 22 October 2024
Hello Richard,
Thanks for your review, we're delighted you're happy with our service. We'll be sure to pass your kind words on to Dawn and the team!
All the best,
Douglas Allen Woodford Green Estate Agents
★★★★★ 5/5
GoogleDear Rumel and Team, Thank you so much for assisting us in finding our ideal house.Our path to purchase our home was difficult, but we were able to complete it successfully because we had you by our side. Thank you for your hard work, patience, and devotion along the journey, and, most importantly, for assisting us in finding our dream home. You are an asset to the firm. Highly recommended.
With · 1 October 2024
Agent replied · 22 October 2024
Good Morning,
Thanks for leaving us such a lovely review, we really appreciate it. It's fantastic to hear how positive your experience of searching for a property with us has been. We're thrilled to know you're satisfied with our service.
Best wishes,
Douglas Allen
★★★★★ 5/5
TrustpilotThank you!
After being let down by my first agent I almost gave up on the idea of moving altogether. However, after contacting Douglas Allen I was reassured enough to give it one last try. Viewings were organised very quickly and they found me a realiable buyer meaning I didn't lose the house that I wanted to buy. A big thank you to Nathan and his team at Douglas Allen in Wanstead.
Abdul · 15 October 2017
Agent replied · 22 October 2024
Dear Abdul,Thank you for taking the time and trouble to post this 5 Star review of selling your home through our Wanstead office. We never lose sight of the fact that owners have a wide range of agents to choose from and that to stay at the top of our profession we have to deliver the absolute best service and results which it sounds as if you experienced for yourself.On behalf of Nathan and his Wanstead team, thank you very much for your custom.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotWe recently enquired about viewing a…
We recently enquired about viewing a property at Douglas Allen and met with Khaleesha and her team, she went above and beyond to help us with matching us to the right properties in the area. We have decided to put our search on hold till next year but we will be definitely go back to Khaleesha and her team.
Lena · 28 October 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotEllie has been fantastic in supporting…
Ellie has been fantastic in supporting me through the journey of finding a home for my family. Her customer care is exceptional. She made sure I was aware of all the other professionals that will support me in this journey. I have not yet found the ideal home but know she is doing her best as I am very picky.
Madina · 25 August 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotI had a professional and wonderful…
I had a professional and wonderful service by Ray and Janine from the Wanstead brunch. I couldn’t ask for more . They are very good and knowledgeable about the area and the house market . My flat was sold at a time and price as predicted by Ray. Janine was just wonderful by informing me the process of the sale up to the day of completion . Highly recommended.
Isabel · 11 August 2018
Agent replied · 22 October 2024
Dear Ms Baptista,Thank you very much for your kind words and 5 Star review of our Wanstead office and in particular Ray and Janine, We always acknowledge their are many agents to choose from and all making promises however I can safely assure you you will not find 2 more professional or helpful people than those.I am extremely glad your decision to use Douglas Allen Wanstead was vindicated and on behalf of everyone, thank you for your custom.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotDouglas Allen Barkingside!!
I bought my first new property with through Douglas Allen in Barkingside. Joe was helpful from start to finish - the whole way through the process, very friendly too. Kept me up to date with the details and chasing up when necessary. Hasan was also very helpful.The solicitors (JSLAW) who were recommended by Douglas Allen were very efficient and straightforward.I do not hesitate to recommend friends or family.A.Kamberi
Agron · 6 March 2019
Agent replied · 22 October 2024
Dear Agron, Thank you for your kind recommendations for both our company and JS Law one of our panel solicitors. Being helpful and available is certainly how we really help our clients move forward on their life's journey. We fully understand that during the sales process there will be speed bumps along the way and being there to ensure these are dealt with in a positive and friendly way is how we can really make the difference.We look forward to helping anyone you know moving forward.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotA1 experience
I found Will Nash advice when I was trying to get a mortgage was brilliant. He cut through all the jargon for me and consaquintly got my mortgage approved. Advised me on my options and always available to talk or ask questions. Steve Ford was also insightful on general enquires for the purchase of my first house.
You really can't go wrong with support that I was given.
Thanks guys
Brendan
Brendan · 1 October 2015
Agent replied · 22 October 2024
Dear Brendan,I am glad that Will was able to do for you what he has done with hundreds of other Douglas Allen customers over many years. During that time he has helped so many people finance their home purchase whilst saving them much time and money, I would even go so as to say he is probably the most successful Mortgage Advisor in the country yet still provides the 'personal touch' as you have commented on.Steve and Will be thrilled with your 5 Star review and I am sure will join me in wishing you well in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotMaureen has been amazing since we…
Maureen has been amazing since we decided to sell with Douglas Allen, she has been so approachable and incredibly communicative through out the pandemic. Maureen would call in on me just to make sure i was okay! Now as the market has been essentially opened back up again we have viewings we never thought possible and she is still as tenacious as ever. Really happy!
Georgina · 19 May 2020
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
★★★★★ 5/5
TrustpilotExcellent customer service from sales agent.
I am very happy to leave positive feedback for sales agent Aleisha, in the Walthamstow branch of Douglas Allen. She’s been my main point of contact, for the company in arranging a viewings, leading to a potential purchase. She has been an absolute delight to deal with. I found Aleisha to be both professional and polite. Aleisha is a credit to the branch, and no doubt will continue to succeed in her career. Overall I’m very happy with the service given by Douglas Allen, Walthamstow, and look forward to any further contact from them in the future.
Kate · 6 February 2023
★★★★★ 5/5
TrustpilotBarkingside
The stressful process of buying a home for the first time was made infinitely smoother thanks to Rumel Miah, who was a consistent and reliable point of contact. Rumel was extremely attentive and provided invaluable advice and insight to the buying process. Faisal Hussain helped with securing a mortgage, and I am very grateful for his knowledge and efficiency. Andy Dumas was also very helpful towards the end when I needed help chasing up solicitors. Fantastic team!
N · 6 May 2023
★★★★★ 5/5
TrustpilotDouglas Allen Wanstead have been great
Douglas Allen Wanstead have been great. Ray was very informative when he came round with all the information at the start. Matthew Hook was always there when I had any queries. He was always very helpful and gave me good advice during the sales process. Janine went above and beyond during the very stressful exchange and completion period. I would highly recommend the team at Wanstead Douglas Allen.
Sara · 19 September 2018
Agent replied · 22 October 2024
Dear Ms Harman,Thank you for taking the time and trouble to post your 5 Star review of our Wanstead office. The whole team there are true professionals who have a genuine passion for what they do and I am glad that this has benefitted you with a successful sale of your home.Many thanks for your custom.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
Trustpilot100 stars for both Arbaz and Hasan 😊…
100 stars for both Arbaz and Hasan 😊 Top agents in the UK! Arbaz has been absolutely amazing in helping us secure our dream home. Honestly these guys are just the best peoples agents ever. They dont think of you as a number but a person, they are extremely polite courteous and treat your transaction as if it was their own. Arbaz cant thank you enough...you are a peoples agent always keeping your promise and getting back to us promptly with any questions we may have had....you are in our eyes thes best estate agent in the UK. Your proffessionalism and patience and determination to help us secure our dream home will ALWAYS be remembered and definately we will let people know of you and to only go to you as they wont be let down. what a wonderful journey it has been. Thanks Arbaz and team!!!!!!
Nabila · 27 January 2023
★★★★★ 5/5
TrustpilotDouglas Allen and Ray Phipps are a highly professional team
Ray Phipps expertly supported us with the purchase of our property. He was timely, and patient when we weren't, polite, and knowledgeable of the area. Ray was highly professional, communicated well and was proactive throughout the buying the stage.I would recommend Ray to anyone looking to buy or sell a property.The other members of Douglas Allen, Wanstead were all also very helpful, professional and a pleasure to work with.
Ronan · 10 October 2017
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotGreat service
The sale of my house was very simple with Gregory Moore at Douglas allen Woodford. He was different to other agents I have dealt with in the past and guided me the whole way. Even on his day off Steve was there to help with the offers. Overall I was very happy with the whole transaction. I was sold and completed within 2 months as Greg promised so thanks again.
Mr · 17 March 2016
Agent replied · 22 October 2024
Dear Mr Turner, Thank you for your feedback regarding Greg and Steve at the Woodford Green branch. I am pleased to hear that Greg guided you through the moving process from start to finish. I hope you will be happy in your new home.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotExcellent Service
Luke and Ray were excellent in getting my property sold for the price I wanted. I was previously on with another well known (but very inexperienced) agency in the area who were unable to get any offers on my house in 3 months. Within a few weeks of being with Douglas Allen I had a few offers one of which I accepted and successfully completed thanks to these guys. It was a pleasure working with them and would highly recommend if you want experienced, professional and helpful agents. Thanks guys!! Hope to work with you again in the future
Karis · 23 January 2023
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