Trusted Agent profile · Redbourn

Fine and Country Redbourn reviews

4.5

★★★★★ Excellent

1,006 reviews across 2 platforms

51 High Street, Redbourn, AL3 7LW

Fine and Country's office in Redbourn, at 51 High Street, is rated 4.5 out of 5 across 1,006 reviews on two platforms, including 32 Google reviews rated 4.8.

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4.8 / 5

32

Reviews on Google

This office

Trustpilot logo

974

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Redbourn office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service and great outcome

Francesca at the Esher branch has been absolutely brilliant in helping sell our house. It was a difficult sale having been on the market with 3 different estate agents over a 2 year period with little interest generated. Francesca took it on with enthusiasm and energy resulting in 3 offers and a sale which has now successfully completed. She was communicative and pro-active, things missing with some of the other agents. Really pleased with the outcome and would recommend using Fine & Country.

Mike · 29 January 2022

Agent replied · 12 June 2024

Thank you Mike for taking the time to review your experience with our Esher branch. We are certain that Francesca will be very pleased to read this review.

5/5

Trustpilot

We bought a house through Fine and…

We bought a house through Fine and Country and we’re really happy with the experience, from the negotiation on the purchase to the after sales; Natasha and Phillipa were helpful and supportive during a particularly stressful time!

Stacy · 18 February 2021

Agent replied · 12 June 2024

Hello Stacy, congratulations on purchase of your property! We're so pleased to hear that you received great service from Natasha and Phillipa, who will be happy to read your lovely review.Thank you for sharing your experience with Fine & Country and we hope you will work with us again.

5/5

Trustpilot

Amazing service

We were so impressed with the service provided by Fine and Country. Most especially Natasha and Philippa. Nothing was too much trouble, and they really did have our best interests at heart. The work that Natasha did really helped us to secure our dream home, and this was very efficiently and good humouredly completed by Philippa. Thank you so much.

Judith · 1 August 2022

5/5

Trustpilot

Diss Branch

Chris, Tanya, Phillipa and Sue were so supportive through the whole process of selling my property. The were always professional, reliable and went above and beyond my expectations consistently. Would highly recommend.

Betsy · 13 January 2022

Agent replied · 12 June 2024

Thank you for your review Betsy, we are so pleased to read that the Diss branch exceeded your expectations.

5/5

Trustpilot

Anita was incredibly helpful and…

Anita was incredibly helpful and knowledgable throughout the purchase process. She responded quickly and supportively to all communication and I would not hesitate to recommend her to anyone contemplating buying or selling a property.

CB · 24 August 2021

Agent replied · 12 June 2024

Thank you for your positive review, particularly in regards to the service you received from Anita, I am very pleased to hear you would recommend her.

5/5

Trustpilot

Excellent service throughout.

Roger · 19 January 2026

Agent replied · 25 February 2026

We are glad to hear you had a excellent experience with Patrick and Julie. We hope to work with you again in the future Roger, and thank you for taking the time to leave a review.

5/5

Trustpilot

Nikki Trotter made it happen!!

Nikki Trotter made it happen!!She helped us get our dream home!Nothing was too much trouble,Everything went to plan Thanks again to Nikki and her team,Regards,Daren Broom.

Daz · 25 September 2022

Agent replied · 12 June 2024

Hi Darren, thank you for taking the time to leave this lovely review for Nikki. Please can you amend this review to include the name of the Fine & Country branch you dealt with so that we can give Nikki and her team their much deserved recognition. Thank you

5/5

Trustpilot

Fine&Country Woodbridge

Recently purchased house in Woodbridge through the local Fine&Country estate agents. Would like to express a huge thank you to Mike Warren, who dealt with the process, for his help, communication, attention to detail and professionalism.

John · 2 February 2021

Agent replied · 12 June 2024

Hello John, congratulations on the purchase of your new home! We're pleased to hear Mike Warren from our Fine & Country Woodbridge office provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.

5/5

Trustpilot

Highly recommend Anita Adams

Highly recommend Anita Adams (Fine & Country, Staffordshire). First class service from initial enquiry about a property through to completion. Great communication and nothing was too much trouble.

Rachel · 10 June 2022

Agent replied · 12 June 2024

Thank you Rachel for leaving this lovely review for Anita, would you mind amending this review to include the branch name that you dealt with so that we can give them the recognition they deserve?

5/5

Trustpilot

Highly recommended

John Ray from Solihull provided a great service in selling our house. He is very personable and made a good impression from the outset.- The marketing was impressive- He regularly kept us informed about the level of potential buyer interest- He always sought feedback from viewings- He always responded promptly to phone calls or emails- We regularly had useful discussions about the market and pricing- He did everything possible to ensure the sale went through smoothly despite delays by our solicitor- The buyers of our house were also very impressed by him

Frank · 12 November 2021

Agent replied · 12 June 2024

Thank you Frank for taking the time to leave a fantastic and thorough review of John Ray from our Solihull office. All these points are exactly how we wish our agents to present themselves and we are so pleased to hear John was so responsive, informative and knowledgeable.

5/5

Trustpilot

Fine & Country Beccles

Great experience with Fine & Country Beccles. Gabrielle was helpful from the very beginning, communicative and supported trying to push everything forward for us to meet our deadline! I’d definitely recommend them, thank you!

Leah · 30 June 2021

Agent replied · 12 June 2024

Thank you Leah for your 5-star review of our Beccles office. We are so glad Gabrielle was able to provide the exemplary service we strive for with each sale and purchase.

5/5

Trustpilot

Simply the best...estate agent!

I often read reviews that begin with "I never usually write reviews..." and have to admit that is me all over! However, I feel absolutely compelled to write a review for John Ray based on the incredibly outstanding service he has provided. To say nothing is too much for John would be an absolute understatement. John has taken my calls outside of office hours, on the weekend and essentially anytime I have needed him! Again to say John goes the extra mile would be an understatement. John took the time to ask pertinent questions in order to fully understand our situation and has always explained everything to us every step of the way. He is extremely thorough which is so very reassuring for both the vendor and purchaser alike. He is completely honest, transparent and empathetic. I just wish all estate agents were more like John!

Vanita · 26 October 2021

Agent replied · 12 June 2024

Hi Vanita, thank you for taking the time to leave this brilliant review. We are glad to hear that John has gone the extra mile to help you every step of your journey. We know he will be so pleased to hear your kind words. We hope you will consider Fine & Country should you wish to move again in the future.

5/5

Trustpilot

Excellent experience using the Willerby branch.

We have used the Willerby branch of Fine and Country to sell our house again. The service from them is once again excellent. They ensure that the price is the highest achievable and that the buyers are the most likely to proceed with the purchase. From start to finish they keep you informed on what is happening to ensure the whole experience is as stress free as possible. A particular mention to Nicki who we have dealt with on a number of sales now and you could not deal with a more professional, yet personable, individual.

Philip · 25 October 2021

Agent replied · 12 June 2024

Hi Philip, thank you for choosing Fine & Country to sell your house once again. We are so pleased to hear your excellent feedback and will be sure to pass this on to Nicki and the team. Congratulations!

5/5

Trustpilot

Fine & Country West Lancs & Liverpool Office

We have just purchased our lovely new home, through Karl Ormerod from the West Lancs & Liverpool Office. During our initial viewing, Karl expertly guided and showed us through the property & gardens, revealing the house to match our requests & hopes. Both his guidance & advice throughout, has been appreciated immensely. His attention, trust & support had made the complete process of purchasing our new home, both exemplary & faultless. It has been an absolute pleasure in dealing with such a friendly & professional agent who removed any trauma and worry throughout the buying process. Gill & I cannot praise him & his team (& recommendations) enough. We are delighted with his sterling services and feel that we have not only bought a house, but gained a much valued contact & friend.

Paul · 24 October 2021

Agent replied · 12 June 2024

Hi Paul, thank you for taking the time to leave this fantastic review, we know Karl will be delighted to hear your kind words. Congratulations on your new home, we wish you and Gill all the best!

5/5

Trustpilot

The staff have been absolutely amazing

The staff have been absolutely amazing, and always available to answer questions. Friendly, efficient service, would 100% recommend them! Special thanks to Rachel and Hannah from the Willerby office!

Lisa · 7 April 2022

Agent replied · 12 June 2024

Hi Lisa, thank you for taking the time to leave this review for Rachel and Hannah. We are so pleased to hear that you received first-class service.

5/5

Trustpilot

Fine & Country Willerby Found our Dream Home!

Have recently purchased our new family home through the Fine & Country Willerby team. We had been looking for over 18 months and were on the mailing list so got a ‘sneak peek’ text about it and we’re able to get an early viewing booked in and managed to agree to buy the house before it hit the market. The team were always friendly and professional and were a pleasure to deal with. A big Thankyou to Nicki who helped with the negotiations. Would 100% recommend to get in touch with the Willerby team if you are looking at moving! They really can’t do enough to help.

Harry · 21 October 2021

Agent replied · 12 June 2024

Hi Harry, congratulations! We're so pleased to hear you've found your dream home through Fine & Country. Thank you for leaving this lovely review, we'll be sure to pass it on to the F&C Willerby team.

5/5

Trustpilot

Fine and Country Norwich

My husband and I have recently completed our sale with Fine & Country Norwich. We cannot speak highly enough of the treatment we received from Helen Plumstead (director), Richard Cross (senior negotiator), Philippa Martinez (after sales manager); and Ellie Needham, Sandra Polytarides (conveyancing assistant) and Heidi Green, who all guided us patiently through the processes involved. Their efficiency, professional service and after sales make them the best estate agents by far from start to finish we've ever dealt with in England. Being novices at selling property in the UK, these individuals even helped us enjoy the viewings and the rewards of a quick sale. Their decades long experience means they understand the buyer's needs as much as the seller's, and instinctively knows which buyer/viewer to place with a property. Our sincere thanks to Fine and Country Norwich. We treasure the memories of our period property and lovely new owners. Heidi and Willem

Heidi · 19 October 2021

Agent replied · 12 June 2024

Hi Heidi and Willem, congratulations on the quick sale of your property! We're so happy to hear that the entire team at F&C Norwich were on hand to help you through the process professionally and efficiently. We'll be sure to pass on your kind words and we hope you'll consider Fine & Country should you ever wish to move home in the future.

5/5

Trustpilot

Outstanding service

Outstanding service from Fine and Country. All staff were incredibly kind and efficient without being pushy or intrusive. They genuinely seemed to care. We would highly recommend their services.

Stacey · 3 March 2026

5/5

Trustpilot

Completed a very smooth purchase with Fine and Country.

Completed a very smooth purchase which was finalised after we went into lock down. Sue in the Diss Office was very efficient. I then worked with Tiffanie Kerr who found me the perfect tenant for my property.

Debra · 9 September 2020

Agent replied · 12 June 2024

Hi Debra, thank you for taking the time to leave this review, we'll pass it on to Sue and Tiffanie. We're glad you were happy with our service and hope to work with you again in the future.

1/5

Trustpilot

Poor communication

We wanted to purchase a house through Town and country. We were the first to offer on a property, we put forward the asking price as no other offers at that point. We were called to say the house had gone no discussion or chance to counter offer, with no comeback, bad practise surely. Offer excepted before speaking to parties involved. Should you talk to all parties before returning to vendor for a decision? I think so

Mr · 29 March 2022

Agent replied · 12 June 2024

Good afternoon Mr Hampson, thank you for taking the time to leave a review, however can I please just check your review is for Fine & Country and not Town & Country? If this review is for us, please accept our apologies for the lack of communication, and if you believe there could be a compliance issue here, please email complaints@fineandcountry.com. Thank you.

4/5

Trustpilot

Fine and Country Colchester

Paula and the team at Fine and Country did a great job of organising our sellers and arranging our move under significant time pressure. Really helpful and proactive estate agent. Highly recommend

Tom · 7 October 2021

Agent replied · 12 June 2024

Thank you Tom for your kind words about Paula and her team, I know she will be delighted to see your review.

5/5

Trustpilot

We would like to thank Anita for the…

We would like to thank Anita for the fantastic service when selling our house. Throughout the whole process she has provided advice and guidance where needed and was available to discuss whenever needed. Thanks again!!

Kirsty · 4 March 2021

Agent replied · 12 June 2024

HelloKirsty, thank you for sharing your experience with Fine & Country. Congratulations on the sale of your new home! We will pass this message onto Anita who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.

5/5

Trustpilot

A totally professional service from beginning to end.

We used Fine & Country for the first time to sell our house. Unbelievably, they sold our house in just two days to the first buyers who came through our door. In life, you generally only get what you pay for and this is so true with Fine & Country. If you want a first class service you really can't get any better than this company. Halina Day and Vanessa Raggett produced the most incredible video that gave our house a head start followed up with an informative brochure. At all times Halina communicated with all parties involved and made herself available to see our sale and purchase through at any time, both day and night. A highly professional company that employs the very best team who look after your needs from beginning to end. We honestly can't recommend Fine & Country enough for their exceptional and outstanding service..... you won't be disappointed.

Mr · 1 October 2021

Agent replied · 12 June 2024

Congratulations Chris on the smooth and speedy sale of your home. I am delighted to hear that Halina and Vanessa provided such a first-class service. Fine & Country pride ourselves on our marketing materials, from our videos to our brochures and I am so pleased that these tools assisted in the sale of your home in just two days. Thank you for your kind review, I wish you many happy years in your new home.

5/5

Trustpilot

Recently purchased a house through the…

Recently purchased a house through the Uckfield agents, Katie and Dylan were very helpful, even coming out to the property on the day of the move to bring keys, read meters etc, very approachable people

Karen · 14 February 2021

Agent replied · 12 June 2024

Hello Karen, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Katie and Dylan at Fine & Country provided with your property purchase. They will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.

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