Every review we hold for the Redbourn office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you!
I've just exchanged on my house and would like to thank Chris, Tanya and Philippa at the Diss office for their great work in marketing and their after sales service. It made such a difference to my stress levels!
Caroline · 9 June 2021
Agent replied · 12 June 2024
Thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Fine & Country Diss. We will pass your lovely message onto the team, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 1/5
TrustpilotApologies to Fine and Country.
Apologies to Fine and Country. After supposedly dealing with Fine and Country, I found that their name was being used by another lesser company. The actual company who came in their name was one big problem. The property was not advertised properly, wrong description and address were shown. Beware that you are not taken in by a contracted estate agent who I shall not name. Fine and Country should be very careful who they use as contractors and vet them properly before sending them to unsuspecting sellers.
Alan · 9 July 2022
Agent replied · 12 June 2024
Hello, thank you for taking the time to leave a review. We are so sorry to hear that you are dissatisfied with your experience. In order for us to investigate the matter, please email complaints@fineandcountry.com with the name of the office you were dealing with, along with any further details you wish to provide.
★★★★★ 5/5
TrustpilotFirst class service
First class service! Lee was always available to for advice and acted as a great information go-between ourselves and our buyers. The sales brochure was excellent and we can really recommend the walk-round video. We would definitely use F&C again.
Ray · 28 February 2021
Agent replied · 12 June 2024
Hello Ray, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Lee at Fine & Country. We will pass your lovely message onto the team, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again
★★★★★ 5/5
TrustpilotGreat service !
Freddie and his team in Uckfield, Katie, Declan and Mandy were exceptional with our house sale. Nothing was too much trouble. Professional and conscientious keeping us informed at all times. We would recommend Fine & Country in Uckfield without question.
Jean · 10 February 2021
Agent replied · 12 June 2024
Hello, congratulations on the sale of your home! We're pleased to hear the team at Fine & Country Uckfield provided you with a five-star service and we will be sure to pass on your message to them.Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotThey are very good...
We are very pleased to write a review for Rebecca White from Fine & Country who helped us buy our new property. Rebecca was available at all times and facilitated our meetings with vendor as per our convenience.
Sunil · 30 June 2021
Agent replied · 12 June 2024
Hello Sunil, thank you very much for your review, Rebecca will be most pleased to read that her commitment to the purchase of your new home did not go unnoticed.
★★★★★ 5/5
TrustpilotFriendly and approachable
The staff at F&C Diss made the whole process of buying a property stress-free - they were responsive, professional, approachable and helpful. Tom Spencer was particularly notable for being friendly and super-helpful. Well done!
Alka · 16 August 2024
★★★★★ 5/5
TrustpilotWhat a team!
Having completed the conversion of offices into 4 flats, I invited Fine & Country (Diss) to market them on my behalf. The first one has been completed within 10 weeks and the remaining 3 are sold subject to contract. It all commenced with a high quality brochure being produced by Chris (Director) & Sue (Office Manager). This was then followed up by superb customer service from Sue & Tania (Client Consultant), in guiding prospective buyers through the purchase process and securing firm offers on all the properties within 10 days. In regular conversations, I was kept updated at all times and my questions and requests were dealt with promptly. All the purchases have been very efficiently processed and completed by Philippa (After Sales Manager) WHAT A TEAM! I thank them all and would certainly recommend them to others..
Elizabeth · 24 May 2022
Agent replied · 12 June 2024
Thank you Elizabeth for taking the time to leave this lovely review. We are so pleased to hear about your experience with the Diss team, we will be sure to give them the recognition they deserve.
★★★★★ 5/5
TrustpilotGreat experience at Islington
Mark & Davor in Islington stuck with us over a long period as we sold 2 difficult properties over Covid & subsequent financial crashes, etc. They were honest, pragmatic and always available. Selling 2 was a doubly stressful experience, but I had 100% trust that the guys would get us there in the end - and they did. Thanks to you both! Simon
Simon · 23 November 2023
Agent replied · 12 June 2024
Hi Simon, we are very pleased to hear that you had a positive experience with us and our Islington office. We wish you the best and hope to be working with you again in the future.
★★★★★ 5/5
TrustpilotSuperb and professional
We used the Stamford / Rutland office who were so professional and cannot praise them highly enough on their effective and regular communication throughout the whole sales processA special big thanks to Ildi who was just brilliant😊
David · 17 July 2021
Agent replied · 12 June 2024
Hi David, thank you so much for your feedback, we always love to hear when an office has provided such a brilliant service. We'll gladly pass on your kind words to the team in Rutland.
★★★★★ 5/5
TrustpilotFine and country - Diss
Fine and country, Diss - went above and beyond to complete the sale of my property that had been on the market elsewhere for over a year. The team headed by Chris Scott, Philippa Martinez and Sue Croft plus all the other staff - I'd like to thank them for keeping me updated daily, always answering the phone and returning my calls almost immediately. Thanks to everyone for making it less stressful, thank you guys.
Stephen · 23 November 2022
Agent replied · 12 June 2024
Hi Stephen, thank you very much for taking the time to leave this lovely review. We will be sure to give Chris, Philippa, Sue and the Diss team the recognition they deserve.
★★★★★ 5/5
TrustpilotHalina has been fantastic
Halina has been fantastic. A real asset to fine and country. She has kept me up to date on all aspects and also tried to help and provide additional support. I would not hesitate in using her again.
Lucy · 19 April 2021
Agent replied · 12 June 2024
Hello Lucy, we're pleased to hear Halina from our Droitwich Spa office provided you with a five-star service and we will be sure to pass on your message to her. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotGabrielle from the Beccles office
Gabrielle from the Beccles office of Fine and Country is simply the best estate agent we have ever had the privilege to have dealings with, we have bought 4 and sold 3 houses and none have reached Gabrielle’s very high and professional standards. Gabrielle ensured we were always kept up to date with the progress of the chain, we hardly heard anything from our estate agent during our sale! Any queries we had during the purchase were immediately dealt with. Gabrielle helped us to buy the house of our dreams, our forever home. Gabrielle and Bex from the Beccles office we love you, and thank you so very much. ⭐⭐⭐⭐⭐
Sonia · 5 April 2022
Agent replied · 12 June 2024
Hi Sonia thank you for taking the time to leave a review for our Beccles branch. We are so pleased to read that Gabby and Bex provided a first-class service.
★★★★★ 1/5
TrustpilotHorrendous experience with the Barnes…
Horrendous experience with the Barnes Branch. Moved in to a property with no electricity, gas a beeping alarm carpet on stairs not connected correctly and fell down the stairs with a trip to a&e. Many issues should have been dealt with and have not. They have still not resolved them and are blaming us for the issues rather than resolving them. Stay away from this company especially if they are managing on behalf of a land lord.
Siobhan · 12 August 2022
Agent replied · 12 June 2024
Hi Siobhan, thank you for taking the time to leave a review. We are so sorry to hear that you are dissatisfied with your experience with Fine & Country Barnes. In order for us to investigate the matter, we would be grateful if you could email complaints@fineandcountry.com with along with any further details you wish to provide.
★★★★★ 5/5
TrustpilotThanks to the team at the Diss office…
Thanks to the team at the Diss office for their efforts on the property sale. Special thanks to Chris, Sue, Tania and Philippa, what a great team to deal with.
Charlotte · 29 June 2022
Agent replied · 12 June 2024
Thank you Charlotte for taking the time to leave this lovely review for Fine & Country Diss. We will be sur to give them the recognition they deserve.
★★★★★ 5/5
TrustpilotExtremely Helpful and Professional
A very quick and smooth process from start to finish, many thanks to Rebecca and Gabi at Fine and Country Beccles office.Who constantly kept us in the loop, every step of the way.Would highly recommend.
Lisa · 30 September 2021
Agent replied · 12 June 2024
Thank you Lisa for taking the time to review the fantastic team at Fine & Country Beccles. We fully agree that communication is key in the buying and selling process.
★★★★★ 5/5
TrustpilotExtremely professional and efficient
Fine and Country Droitwich were extremely knowledgeable and professional. Selling our home through them, they achieved the price they said they would and were helpful and efficient from start to finish. I would thoroughly recommend them.
Alison · 26 July 2021
Agent replied · 12 June 2024
Hi Alison, thank you for your review, if you can edit your review to include the name of the office you dealt with, we'd love to pass on your kind words. Thanks again
★★★★★ 5/5
TrustpilotMany thanks to Micheal Warren and team…
Many thanks to Micheal Warren and team at Woodbridge not a easy sale but we got there in the end very pleased and would recommend you once again many thanks. Kind regards Martin Church re 34 victoria road.
M · 1 February 2021
Agent replied · 12 June 2024
Hello Martin, thank you for your high recommendation of Fine & Country. It's great to see you received a 5* service from Micheal Waren at Fine & Country Woodbridge. We will pass your lovely message onto him, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 5/5
TrustpilotDominique went above and beyond any…
Dominique went above and beyond any estate agent I've ever used. She is exceptional and I wouldn't hesitate to recommend.
Jayne · 8 June 2023
Agent replied · 12 June 2024
Hi there, thank you for your review and so pleased that you were impressed with Dominique's fantastic service. We look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotSam and Claire Dream Team
The first time we met Sam Funnell from Fine and Country, Rugby, was at a house viewing. He was so knowledgeable about the property and could answer any questions we asked. So impressed were we that he was the first person we thought of when instructing an estate agent. We arranged a meeting with him to value our house, which is when we met Claire. Together they truly are the creme de la creme. All through the process of selling our wonderful family home, they have supported us. It has been an emotional journey and we wanted our house to be sold to someone who would love it as we do. Claire found the perfect family, who we know will cherish this house as we have. Claire and Sam have always been available if we have had concerns regarding our sale and purchase. I feel that they go above and beyond to ease the pressure and stress that comes with selling and purchasing a home. I would highly recommend the dream team of Sam and Claire. May their success continue as it is so well deserved.
Deborah · 25 February 2022
Agent replied · 12 June 2024
Hi Deborah, thank you for taking the time to leave this review for Sam and Claire. We are so pleased to hear that you received first-class service from our Rugby team.
★★★★★ 5/5
TrustpilotIf you are thinking of selling your house
If you are thinking of selling your house or buying one you will probably already have discovered that estate agents are two-a-penny and many of them not worth much more than that!To sell a house which you have converted into a cherished and loved home requires a special kind of sales agent who respects the hard work you’ve put into your home and is able to pass that on to a prospective buyer. Alex Strafford of Fine & Country Bedford office is exactly that kind of person and she has perfected her technique to the point of being a master of her art. Apart from also being a very likeable person she has a great pair of listening ears that enable her to tailor your selling or buying requirements to the greatest effect possible ensuring fast and painless arrival at that important point “exchange of contracts”. Her time keeping can't be beaten (but she did once take a whole 3 minutes to get back to me with an answer to a query, however it was on a Sunday evening)!Take a look at her portfolio and you will immediately see what I mean.Alex, my family and I applaud you, your skill and dedication to your profession and our only regret is that we have now found our forever home so will not need your services again.
Edward · 21 February 2022
Agent replied · 12 June 2024
Thank you Edward for your very kind words for Alex. Your home is more than just bricks and mortar and we are so pleased to read that Alex understood your requirements in the sale of your cherished property. We wish you many happy years in your new home.
★★★★★ 5/5
TrustpilotRebbeca at fine and country Beccles has…
Rebbeca at fine and country Beccles has been first class nothing was too much trouble, she facilitated visits to our new home to plan the work we wanted to carry out upon completion, great communication and a lovely person
STEVE · 8 October 2020
Agent replied · 12 June 2024
Hi Steve, thank you for leaving this review. We're happy to hear you were pleased with Rebecca's service and that you've found your ideal property with the help of Fine & Country. We wish you all the best in your new home and hope to work with you in the future, should you ever wish to move again.
★★★★★ 5/5
TrustpilotExcellent service - Highly Recommended
I bought a property from Fine & Country, Diss and they were an invaluable asset after the offer was accepted. Without the help of Phillipa Martinez the deal would have fallen through several times due to my legal representation being very poorly organised. She was on the ball and worked tirelessly to facilitate the process, and even on occasion helped my estate agent chase up the lawyers on the sale of my property. She made me realise why it is so important to have a good estate agent and I hope to use Fine & Country again.Since I moved in Chris Scott has given me some very good advice on improvements I am making to the property, it's always good to have an estate agent's opinion on these matters.Thank you very much all of the Diss office, including Tania Lennard who negotiated the sale - I love my new home.
Alex · 18 February 2022
Agent replied · 12 June 2024
Congratulations Alex on moving into your new dream home. We are so pleased you found the moving process to be a positive experience with our Diss branch. We hope you do get the chance to use Fine & Country again in the future.
★★★★★ 5/5
TrustpilotMy heroes
I cannot speak highly enough of the staff in the Diss office. Chris, Tania & Julie (supporting from Norwich) have been amazing. So much so that even when the sale was dragging on, I felt reassured & supported by them. They were the glue that brought the whole process together. I’m not sure we would have reached completion without them.
Susie · 21 December 2023
Agent replied · 12 June 2024
Hi Susie, thank you for taking the time to review your experience, we are very pleased to hear that it was a positive one! We hope to work with you again in the future, and happy Christmas!
★★★★★ 5/5
Trustpilot5 star service from the Norwich branch…
5 star service from the Norwich branch as always! House sold for full asking price. This is the third property I've sold through F&C over the last 10 years and they are always first class. Exceptional quality of brochures and advertising, super helpful staff especially Natasha, Philippa (and Helen who wasn't working this sale for us but did my previous two). Highly recommend.
Mrs · 25 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.