Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent, professional & friendly service, with good communication and regular updates.
Sale within 2 weeks at the price we were hoping for, plus a get things done …
Steve · 21 September 2023
Agent replied · 21 February 2024
Hi Steve, thank you for this kind review. It has been a pleasure working with you.
★★★★★ 5/5
GoogleAs landlords, we have used a lot of estate agents over the years to let our properties and have always hit problems - usually because teams and departments don't communicate with each other! But our experience with Winkworths has been …
Laura · 27 September 2017
★★★★★ 5/5
GoogleTom @ Winkworth was absolutely fantastic! As first time buyers, he guided us through the entire process from offer through to exchange perfectly. When the survey flagged a few potential issues, Tom and his lovely colleague Nicola promptly …
Rebecca · 27 September 2022
Agent replied · 21 February 2024
Hi Rebecca, thank you for taking the time to write this review. It has been a pleasure working with you to purchase your first home! Please let us know if there is anything we can help you with in the future.
★★★★★ 5/5
GoogleThis is to thank ,Kirsty Sharman, Head of Property Management Winkworth Reading for the prompt response and coordination for the maintenances which we have received for our flat in Alexandra road. They are professional and very kind. Highly recommend.
Shaiju · 18 September 2022
Agent replied · 18 September 2026
Hi, Thank you very much for your kind review.
★★★★★ 5/5
GoogleWhen I first called to ask for the house I was interested to rent, I talked to an agent named Billy Liquorish. The way his questioning and giving information made me very disappointed. He said we can't even see the house if we do not …
Esra · 27 September 2021
Agent replied
HI Esra, thank you for your honest review. We hope you are settling in well to your new home!
★★★★★ 5/5
GoogleFrom the moment we started our association with Winkworths we felt confident about their ability to sell our apartment. We had tried 2 previous estate agents in Reading with little success. Winkworths did what they said they would do and the sale went through in record time. We would have no hesitation in recommending them.
Howard · 27 September 2018
Agent replied
Many thanks Howard
★★★★★ 5/5
GoogleThis is a friendly, helpful and effective company. Highly professional
David · 8 October 2025
★★★★★ 5/5
GoogleI had a good experience with the agent who showed me the property Ayisha. She was really professional and informative I would recommend her for future viewings
Bogdan · 17 September 2023
Agent replied · 21 February 2024
HI, thank you for your kind review!
★★★★★ 5/5
GoogleI was really happy with the service and the regular lines of communication which made me feel supported through the whole buying process. I would definitely recommend.
Gill · 17 September 2023
Agent replied · 21 February 2024
Hi Gill, thank you so much for this lovely review. If we can do anything to help you in the future please get in touch!
★★★★★ 5/5
GoogleThank you for winkworth to arrange a flat viewing to us and the house was rented successfully. I would like to express my appreciation to Ms Holly O’Farrell, she is nice and helpful to arrange the flat viewing.
Yeung · 18 September 2022
Agent replied · 21 February 2024
Hi Zoe, thank you for your review! We wish you all the best in your new home.
★★★★★ 5/5
GoogleThe gent (James) that helped me kept me updated with everything was going on, always was quick to reply to any questions I had. Had a different gent (Jon) show me the property I looked at and he too was very friendly and welcoming! …
Kuro · 27 September 2021
Agent replied
Hi Kuro, thank you for the kind review. We wish you all the best in your new home!
★★★★★ 5/5
GoogleI've had the pleasure to rent from Winkworth since February 2020 and I do not like the thought of renting from another Estate Agent. From day one, every query or request I had was always dealt with. We were lucky with the properties we've …
Cristian · 20 September 2021
Agent replied
Hi Cristian, Thank you so much for taking the time to write such a lovely review. We are so pleased that you've had a positive experience with our lettings team. We wish you all the best in your new home!
★★★★★ 1/5
GoogleAvoid Avoid Avoid!I cannot believe how disgustingly we’ve been treated. First of all we experienced mould in our flat. The Winkworth director came to our house, said he fixed the mould, however we were left with mould for over 3 months. They have also tried to charge us for things which were already there before we arrived to the flat.
Also, the property management would ignore us during the whole week. Then other employees would say “ She’s out/ She’s busy” every single time. This went on for months. Ironically when PM did answer it would be late evening on a Friday and then they wouldn’t be in till the Monday( not answering again until the next Friday). Just disgraceful, this company.
I find it disgusting that you can leave people in toxic conditions where their flat is filled with mould. Then charge them loads of money for several things that do not add up. The director should be extremely ashamed of himself. I also heard other flats having similar issues to us.. so find it funny how they were like “ We haven’t had any issues like this”. Ridiculous and disgusting to treat people like this, especially during these hard times.
Grace · 6 February 2021
★★★★★ 5/5
GoogleA really first class service. As well as tirelessly working to facilitate a sale, I have found their local knowledge of the market to be exceptional.
Ed · 16 September 2023
Agent replied · 16 September 2026
Hi Edmund, thank you for this kind review.
★★★★★ 5/5
GoogleRaphael and Emma have been a valuable source of information in steering us through the minefield of renting a property. Very happy with their support and level of service. They are a fountain of knowledge and we would highly recommend them to anyone considering renting a property of renting out a property.
Nicola · 6 September 2019
Agent replied · 6 September 2026
Thank you for the review.
You have a lovely property and a pleasure to work with.
★★★★★ 5/5
GoogleRecently moved into a rented property from Winkworth Reading and the staff were professional and tentative. Maintained contacted throughout the process and dealt with any concerns I had. I would definitely recommend to friends. A star …
Missy · 27 September 2022
Agent replied · 21 February 2024
HI Heather, Thank you so much for this review. We wish you all the best in your new home!
★★★★★ 5/5
GoogleAfter the old tenant completed their long term tenancy contract, keep continuing with Winkworth @Reading for the property management service. The Reading office staffs are very friendly and their services are second to none. There are …
Shivanand · 24 September 2022
Agent replied
Dear Siva, Thanks for your great review, Much appreciated and passed on to James
★★★★★ 5/5
GoogleI have immigrated to the UK and my first experience in renting a property has made me realise that I am going to ok over here. Billy Liqourish responded to my rental request, guided me through the process in a pleasant and professional …
Patrick · 27 September 2021
Agent replied
Hi Patrick, thank you so much for your kind review. We wish you all the best in your new home and in the future!
★★★★★ 1/5
GoogleNEVER I repeat NEVER rent with that agency! The amount of times I was left without electricity, gas, etc. and no one seemed to really help were more than acceptable. I was once told by a "Property Manager" that I shouldn't complain about not having hot water but rather "make use of my kettle".
I was left without heating for 3+ weeks because another "Property Manager" didn't call the contractors to come and look at the boiler. Those same contractors had accused me of lying that the boiler wasn't working. It took Winkworth 3 full weeks to finally come to theirs sense and call an actual boiler specialist. When he came he told me that my boiler needed to be fixed ASAP. It took them few calls from the Reading borough to take action for the matter. The way I was treated was absolutely unprofessional and unacceptable.
Until the last day of my stay in my studio the main drain had been blocked and every time I used the washing machine it would flood the entire kitchen. Again as usual no one in the agency took the matter seriously enough to mark it as urgent and get it over with. It took them 4+ weeks of calls from me every day to finally come and fix it. Unlucky for me even after the second visit of their top tier contractors the drain was still clogged.
These are just few of the horrible things that I have experienced while renting with that agency. I highly advice you do not rent with them. This is my personal experience of course but I highly doubt they will be helpful if you ever have problems and they manage the property themselves.NegativeProfessionalism
Ivan · 24 October 2020
★★★★★ 1/5
GoogleI have had an awful experience at my checkout with this agency.
The inventory report was ridiculously meticulous and punctilious and I have been charged for normal wear and tear damages and for issues not caused by me.
As a result I will never rent with this agency again and I will not recommend it to anyone.
Roberto · 16 September 2023
★★★★★ 5/5
GoogleWinkworth are an exceptional estate agent company. From the moment we enquired about a rental flat, they were professional and "un-estate agent-like", in the sense that they weren't selling false promises. Very truthful and realistic. …
Xander · 24 September 2022
Agent replied · 21 February 2024
HI Xander, thank you so much for this lovely review!
★★★★★ 5/5
GoogleThe two James' in the Reading office were fantastic and made our property letting experience very seamless.From giving advice about our rental property, to viewings, admin and other matters, we can't fault them. Would highly recommend.
Alex · 18 September 2022
Agent replied · 21 February 2024
Hi Alex, thank you so much for your review! We look forward to working with you in the future.
★★★★★ 5/5
GoogleI highly recommend Winkworth for buying or selling properties in Reading. Robin helped me to find my first home and was a pleasure to deal with throughout the process, always professional, honest and hard-working. He was invaluable when communications between solicitors was slow.
Julie · 27 September 2021
Agent replied
Hi Julie, thank you for your kind review. We wish you all the best in your new home!
★★★★★ 5/5
GoogleIt's not an overstatement to say this is the best letting agents I have used as a landlord in my experience. I had letting agents who claim my property need refurbishment after refurbishment before it can be let and resulting in uncertain …
Yew · 27 September 2021
Agent replied
Hi Yew, Thank you for taking the time to write such a kind review. We look forward to working with you in the future.
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