5/5
This is a friendly, helpful and effective company. Highly professional

Trusted Agent profile · Reading · Berkshire
Verified
★★★★★
873 reviews across 2 platforms
Blagrave House 17 Blagrave Street, Reading, Berkshire, RG1 1QB
Part of Winkworth, see every office.
Winkworth's office in Reading, Berkshire, at Blagrave House 17 Blagrave Street, is rated 4.6 out of 5 across 873 reviews on two platforms, including 872 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
This is a friendly, helpful and effective company. Highly professional
5/5
From the moment we started our association with Winkworths we felt confident about their ability to sell our apartment. We had tried 2 previous estate agents in Reading with little success. Winkworths did what they said they would do and the sale went through in record time. We would have no hesitation in recommending them.
Many thanks Howard
5/5
I had a good experience with the agent who showed me the property Ayisha. She was really professional and informative I would recommend her for future viewings
HI, thank you for your kind review!
5/5
I was really happy with the service and the regular lines of communication which made me feel supported through the whole buying process. I would definitely recommend.
Hi Gill, thank you so much for this lovely review. If we can do anything to help you in the future please get in touch!
5/5
Thank you for winkworth to arrange a flat viewing to us and the house was rented successfully. I would like to express my appreciation to Ms Holly O’Farrell, she is nice and helpful to arrange the flat viewing.
Hi Zoe, thank you for your review! We wish you all the best in your new home.
5/5
The gent (James) that helped me kept me updated with everything was going on, always was quick to reply to any questions I had. Had a different gent (Jon) show me the property I looked at and he too was very friendly and welcoming! …
Hi Kuro, thank you for the kind review. We wish you all the best in your new home!
5/5
I've had the pleasure to rent from Winkworth since February 2020 and I do not like the thought of renting from another Estate Agent. From day one, every query or request I had was always dealt with. We were lucky with the properties we've …
Hi Cristian, Thank you so much for taking the time to write such a lovely review. We are so pleased that you've had a positive experience with our lettings team. We wish you all the best in your new home!
1/5
Avoid Avoid Avoid!I cannot believe how disgustingly we’ve been treated. First of all we experienced mould in our flat. The Winkworth director came to our house, said he fixed the mould, however we were left with mould for over 3 months. They have also tried to charge us for things which were already there before we arrived to the flat. Also, the property management would ignore us during the whole week. Then other employees would say “ She’s out/ She’s busy” every single time. This went on for months. Ironically when PM did answer it would be late evening on a Friday and then they wouldn’t be in till the Monday( not answering again until the next Friday). Just disgraceful, this company. I find it disgusting that you can leave people in toxic conditions where their flat is filled with mould. Then charge them loads of money for several things that do not add up. The director should be extremely ashamed of himself. I also heard other flats having similar issues to us.. so find it funny how they were like “ We haven’t had any issues like this”. Ridiculous and disgusting to treat people like this, especially during these hard times.
5/5
A really first class service. As well as tirelessly working to facilitate a sale, I have found their local knowledge of the market to be exceptional.
Hi Edmund, thank you for this kind review.
5/5
Raphael and Emma have been a valuable source of information in steering us through the minefield of renting a property. Very happy with their support and level of service. They are a fountain of knowledge and we would highly recommend them to anyone considering renting a property of renting out a property.
Thank you for the review. You have a lovely property and a pleasure to work with.
5/5
Recently moved into a rented property from Winkworth Reading and the staff were professional and tentative. Maintained contacted throughout the process and dealt with any concerns I had. I would definitely recommend to friends. A star …
HI Heather, Thank you so much for this review. We wish you all the best in your new home!
5/5
After the old tenant completed their long term tenancy contract, keep continuing with Winkworth @Reading for the property management service. The Reading office staffs are very friendly and their services are second to none. There are …
Dear Siva, Thanks for your great review, Much appreciated and passed on to James
5/5
I have immigrated to the UK and my first experience in renting a property has made me realise that I am going to ok over here. Billy Liqourish responded to my rental request, guided me through the process in a pleasant and professional …
Hi Patrick, thank you so much for your kind review. We wish you all the best in your new home and in the future!
1/5
NEVER I repeat NEVER rent with that agency! The amount of times I was left without electricity, gas, etc. and no one seemed to really help were more than acceptable. I was once told by a "Property Manager" that I shouldn't complain about not having hot water but rather "make use of my kettle". I was left without heating for 3+ weeks because another "Property Manager" didn't call the contractors to come and look at the boiler. Those same contractors had accused me of lying that the boiler wasn't working. It took Winkworth 3 full weeks to finally come to theirs sense and call an actual boiler specialist. When he came he told me that my boiler needed to be fixed ASAP. It took them few calls from the Reading borough to take action for the matter. The way I was treated was absolutely unprofessional and unacceptable. Until the last day of my stay in my studio the main drain had been blocked and every time I used the washing machine it would flood the entire kitchen. Again as usual no one in the agency took the matter seriously enough to mark it as urgent and get it over with. It took them 4+ weeks of calls from me every day to finally come and fix it. Unlucky for me even after the second visit of their top tier contractors the drain was still clogged. These are just few of the horrible things that I have experienced while renting with that agency. I highly advice you do not rent with them. This is my personal experience of course but I highly doubt they will be helpful if you ever have problems and they manage the property themselves.NegativeProfessionalism
1/5
I have had an awful experience at my checkout with this agency. The inventory report was ridiculously meticulous and punctilious and I have been charged for normal wear and tear damages and for issues not caused by me. As a result I will never rent with this agency again and I will not recommend it to anyone.
5/5
Winkworth are an exceptional estate agent company. From the moment we enquired about a rental flat, they were professional and "un-estate agent-like", in the sense that they weren't selling false promises. Very truthful and realistic. …
HI Xander, thank you so much for this lovely review!
5/5
The two James' in the Reading office were fantastic and made our property letting experience very seamless.From giving advice about our rental property, to viewings, admin and other matters, we can't fault them. Would highly recommend.
Hi Alex, thank you so much for your review! We look forward to working with you in the future.
5/5
Changing to 5 stars. The original one-star story is here below, however, there has been a change in management and I have to say that now it seems a completely different service. Super responsive, reasonable and helpful …
5/5
I highly recommend Winkworth for buying or selling properties in Reading. Robin helped me to find my first home and was a pleasure to deal with throughout the process, always professional, honest and hard-working. He was invaluable when communications between solicitors was slow.
Hi Julie, thank you for your kind review. We wish you all the best in your new home!
5/5
It's not an overstatement to say this is the best letting agents I have used as a landlord in my experience. I had letting agents who claim my property need refurbishment after refurbishment before it can be let and resulting in uncertain …
Hi Yew, Thank you for taking the time to write such a kind review. We look forward to working with you in the future.
5/5
I have had Winkworth as letting agents then as the sales agent. They were excellent for property management, sorted out all issues promptly and maintained a good relationship with the tenants too. Winkworth Reading's Director, Michael, …
5/5
I was lucky enough to get Robin's services, not through my own clever pick of estate agents, but through my seller. Were it not for Robin's professionalism and hard work, I don't think the sale would have gone through at all. …
Hi Iva, thank you so much for your kind review. It has been a pleasure assisting you with the purchase of your property. We wish you all the best in your new home!
5/5
We rented a property recently through Winkworth. It was great experience with the team. Jade showed us the property twice. She was always on time and answered all our queries patiently . It was a smooth experience. Keep up the good work!!
HI Binita! Thank you so much for your lovely review, we wish you all the best in your new property.
5/5
We recently sold our house through Winkworth Reading. The end to end sale process was amazing and our house was sold (STC) within the first week being on the market. We received a first class service, professional support and advise from …
HI Artur, thank you again for asking us to sell the property for you. It has been an absolute pleasure working for you and we hope you are very happy in your wonderful new home.
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Yes. In The Trusted Agent 2026 awards: Winkworth, Reading won Gold.