Winkworth Reading reviews

★★★★★ 5/5

Google

Great experience Will recommend to anyone Special mention to Greg Thank you

Ben · 27 October 2025

★★★★★ 5/5

Trustpilot

I have dealt with Aaron Priscott in the…

I have dealt with Aaron Priscott in the Kensal Rise office for several years. Together with his team they have provided a great letting service. Responsive, reliable and helpful. And successful!

Venetia · 8 September 2023

★★★★★ 5/5

Trustpilot

Winkworth hellesdon

Winkworth - Hellesdon Norwich,Me and my partner viewed several properties across norwich and being first time buyers couldn’t ask for more from an estate agents. Neil was always on the phone checking in and showing us around not only our purchased property but many we viewed before and can not fault him. Max and hannah also played a major part with the behind the scenes stuff and max chasing many questions so promptly for us calling back normally the same day. Fantastic estate agents and staff would highly recommend. Kieran & Chloe

Kieran · 2 December 2021

★★★★★ 5/5

Trustpilot

Excellent service from Aaron and team…

Excellent service from Aaron and team at Kensal Rise branch renting out our property. Highly recommend

MO · 14 September 2025

★★★★★ 1/5

Trustpilot

Hannah Nola - TERRIBLE & UNPROFESSIONAL

Hannah Nola - Terrible, Unprofessional, Cant Do The Job! Had an appointment for 1pm today, 05/08/23. That I arranged with Hannah Nola, who might I had forgot to actually arrange the appointment which meant me calling up this morning to ensure I can still view the property at 1pm, which I was told I now had the confirmed booking timeWhen we arrived to the property, there was a queue out the door. When I asked the gentleman now allowing another group in during our booked time he said "you'll need to go to the office and speak to Hannah", who might I add was nowhere to be seen during the confirmed appointment time We went over to the office and knocked on the door, only to be met with a rude woman putting her finger up and telling us to wait. Turns out, this was the illusive Hannah; dealing with something else other than the appointment she arranged, forcing us to stand in the rainAfter waiting a period of time me and my partner decided it wasn't worth dealing with such an unprofessional organisation so we walked away When I complained; Hannah had the audacity to lie and at first attempt to say "she isn't sure what I mean, the viewing arranged today were not only for me", which doesn't explain why she wasn't there, and why we were forced to stand in the rain When I made my complaint clear, that we had an agreed time and I expected her to keep the appointment and at least be present, she attempted to blame the other visitors who were there to view the property saying it was because "they were late", however unaware to Hannah; we spoke to them and they had an appointment for 1pm as well Absolutely terrible management and process, poor attitude and frankly the attempt to lie and deflect is all the writing on the wall anyone needs AVOID AVOID AVOID

Miles · 5 August 2023

★★★★★ 5/5

Trustpilot

Top quality service

Aaron and Andrew and the whole team at Winkworth were/are a pleasure to work with both as a property buyer, and then as an owner. Having worked with a number of Estate Agents I am familar that it's hard for a purchaser to find and trust the agent you are dealing with, but in Winkworth's case - they were straightforward, transparent, understood the key issues, kept to what they said, and worked to ensure a smooth and successful process for everyone. If you're looking to sell, buy or rent out your property I would highly recommend Winkworth.

MJ · 1 August 2023

★★★★★ 1/5

Trustpilot

I called the Dartmouth Winkworth branch…

I called the Dartmouth Winkworth branch to ask about a property we are interested in. We’re cash buyers. I was polite and had some very normal (basic) questions about the property before booking a visit as we don’t live near - my husband and I are experienced in this area. I didn’t mind so much that he wasn’t much help, but I do object to his aggressive and condescending manner. He objected to questions about how long the property had been on the market and how much interest there had been, giving me dismissive, unhelpful responses. He asked if I had “ever actually bought a property before” and if I knew “anything at all” about the market. Every reasonable question I asked about the property was turned by him into a personal attack on me to suggest that I didn’t know what I was doing! I wondered if he was a complete misogynist and could hardly believe the conversation I was having. He told me to put my questions in an email and said that he had never had a conversation like that one before! Then he hung up. I suppose he might be new to being an estate agent, although he didn’t sound like that was the case - regardless, that’s no excuse! I’ve had plenty of business dealing with estate agents and asking questions and I’ve never encountered anyone so rude and patronising. If I were the person paying Winkworths to sell that property I would be very displeased.

Kate · 28 July 2023

★★★★★ 5/5

Trustpilot

Professional, honest and highly knowledgeable

Winkworth were our estate agents for the purchase of a house in Norwood.Aidan was a professional, friendly and honest presence throughout this process. From the minute we walked through the door for the first viewing to when the contract got confirmed, myself and my partner felt supported, in good hands and treated with honesty which was doubly significant given that we were the buyers not the vendors.Genuinely, a stressful process was made that little bit easier for having Aidan involved in it. We couldn't recommend him highly enough. Thanks Aidan, I hope you get the sunshine holiday soon.

Mr · 6 October 2021

★★★★★ 5/5

Google

We tried to sell our apartment the second time and not telling you a lie I was afraid of it. But Winkworth represented the highest professionalism on every level. Whomever I had a chat with they were just good and super customer focused. The property was sold in couple of hours, just as per their promise. These people are pro, they know what they are capable of and they deliver it. I'm glad we chose them.

Zsolt · 26 October 2023

★★★★★ 5/5

Google

Recently moved into a rented property from Winkworth Reading and the staff were professional and tentative. Maintained contacted throughout the process and dealt with any concerns I had. I would definitely recommend to friends. A star service. Thanks Heather HusbandsPositiveProfessionalism

Missy · 26 October 2022

★★★★★ 5/5

Google

Thanks to both Charlotte in the office and James who showed us around the property. Both were super knowledgeable and great at working around my schedule. Couldn’t recommend Winkworth’s Reading branch enough! Thanks for helping us find our new home!!

Ben · 26 October 2022

★★★★★ 5/5

Trustpilot

Such brilliant staff

Such brilliant staff! So friendly and helpful at every stage.

Finn · 20 March 2026

★★★★★ 5/5

Trustpilot

Very happy w Winkworth!

Very happy w Winkworth! We had trouble selling our lovely Victorian house in a sellers' market and were stumped as to why. We were on the market during the stamp duty holiday for five and a half months with over 30 viewing and no offers, with no help from the previous agent as to why. Winkworth arrived, got the right buyers through the door, and had us under offer at an asking price we were happy with in just over a month. That's some serious magic there!Alex and Aidan were very helpful throughout the selling process and made sure communications kept flowing despite delays down the chain. We completed last week and were very pleased we switched to Winkworth! Thank you, Alex & Aidan and the CP team.

Amber · 25 August 2021

★★★★★ 5/5

Google

Winkworth were really great, super helpful and excellent communication. Sale was a bit of a slog, as they often are, but Greg was great all the way through, kept me informed and assisted wherever he could.

Michael · 28 December 2024

★★★★★ 5/5

Trustpilot

Aidan Naude is a saint!

I never thought purchasing my first property would be so stressful. It wasn't the process, it wasn't Winkworth, it was the vendor. They were so unhelpful, unresponsive and such a massive headache throughout the entire process, that I considered pulling out. However, Aidan was an absolute saint from start to finish. He professionally dealt with me and the vendor and kept everything on track as much as he could, even going above and beyond of what I'd expect an estate agent to do (late night updates, chasing all hours of the day, etc). I am so grateful to Aidan and his team for all the work they've put into this and I can't thank you all enough. I'll 100% be using this branch again.

Will · 17 August 2021

★★★★★ 5/5

Trustpilot

World Class

After initially receiving excellent service from Winkworth the second step in my rental process was overseen by Aoife Quail. There was transparency, communication and professional assistance throughout the process. This process wasn't an easy one, but for someone immigrating to the UK the service can only be described as WORLD CLASS.

Patrick · 26 November 2020

★★★★★ 5/5

Google

My property sale was handled with great professionalism. Robin is indeed an asset to this agency due to his dedicated approach and Michael was extremely helpful in the detail of this rather tricky sale. This team managed to exceed my expectations on price achieved. Many thanks to all, see you on the next one!

Lisa · 10 December 2019

★★★★★ 2/5

Trustpilot

Buyer of property represented by agent

As a buyer of a property represented by a Winkworth agent (Helga), the experience wasn't great. To her credit, Helga was quick to jump on the phone to speak. However, she also seemed to be a step behind the rest of the parties involved (sellers, buyers, and the two parties' respective solicitors), often needing us to update her on the latest with the process, rather than her liaising with the sellers or the solicitors directly and being a step ahead. Predictably, this caused massive stress and almost cost us the house in the last stages of the purchasing process. Worst of all, when asked to confirm things on the sellers' behalf, it seemed almost like she just said yes without actually checking with them, and then had to renege on her 'confirmation' days later. It's unclear whether this was a strategy to get the seller into a more favorable position (understandable, as the seller is her client), or general lack of communication on her part, but it certainly came off as unprofessional and made for a less pleasant buying experience than it could have been.

Anton · 14 July 2021

★★★★★ 5/5

Trustpilot

Absolutely first class - recommend without reservation

Absolutely first class. James Wilkinson was superb. Deep market knowledge, helped us achieve a great price on our property, provided great advice on what changes were/ were not worth making, great communication throughout and superb instincts around how we should proceed in difficult situations.

Andrew · 8 March 2022

★★★★★ 5/5

Trustpilot

Aaron and the team

I have been using Winkworth as a letting agent for over 10 years and their expertise and knowledge is second to none. Aaron and the team at Winkworth are so reliable, friendly & brilliant that I would recommend them whole-heartedly. They know the dynamics of the market well, don't artificially inflate prices to draw you in but instead succeed in gaining the rents and valuations they suggest. This is rare to find and so look no further!

Tim · 10 January 2022

★★★★★ 5/5

Trustpilot

We have just sold and bought through…

We have just sold and bought through the Kensal Rise office. Overall we had a great experience, we were trying to complete before the stamp duty relief, which became quite tight, however Gurdeep couldn't have worked harder on our behalf to get things done on time. He went above and beyond and was very nice to deal with... Having used a few estate aagents in the past, Gurdeep has been by far the best. Along with Stuart being very helpful through the process.

Mike · 7 July 2021

★★★★★ 5/5

Trustpilot

First ever move and Winkworth were…

First ever move and Winkworth were amazing. Huge thank you to Andy and Neil in the Norwich office, kept me updated so helpful kind and professional. Once sold aftersales what can I say, dealt with Hannah and Hollie, both amazing but Hollie was so supportive, kind, friendly, kept me up to date constantly pushing it along and made me feel like I was the only one selling a house, nothing was too much trouble ,what an absolute credit to Winkworth . Thank you so much

Michelle · 28 June 2021

★★★★★ 5/5

Trustpilot

Excellent Lettings agency

Excellent Lettings agency. From start to finish. Great customer service: easy to access and professional staff. Aaron as head of Lettings in Kensal Rise is extremely dynamic. He engages with the landlord from the start of the Lettings process to the end. He ensures the property is in a good condition and is ready for rent; he gives help and advice on how to improve things. He’s in touch on a weekly basis to feedback on how things are going and what viewers are reporting. Also very proactive managing the tenancy. I’m really very pleased and awed by the enthusiasm

Linda · 25 June 2021

★★★★★ 1/5

Trustpilot

Completely incompetent.

Completely incompetent.I suppose I can't speak for every branch and I also have to give a portion of blame to the landlady for this negative experience.I live in Reading, UK and we have rented a flat from Winkworth for the first and last time. Regarding viewings and such everything in the initial process is nothing extraordinary. If one does find a suitable abode then one is presented with a number of the usual reference checks. This process in my case was carried out by a bitter person who for no reason whatsoever was unpleasant, to put it mildly. First of all, we required ID for our initial meeting; however, this information wasn't provided. She was very condescending and I wouldn't say rude but very blunt, my wife said she's clearly racist. She also accused us of not being able to afford to live in the flat we have now lived in for 4 unhappy months. I own a small business as well as continuing my highway engineering work and my wife is a dentist. Yes, the flat was overpriced but with all the nonsense going on in England we had no choice but to go for the flat we're now in.Now, we're settled in, the flat itself is riddled with problems. Problems with the drainage, issues with the plumbing (including a flush that doesn't work), broken blinds, loose floorboards (some of which had rusty nails sticking out of them) and the list goes on.A few of these issues have been dealt with and fixed but the main issues that really affect one's life are not being dealt with. My wife sends emails with all the details every other day and nothing gets done. I am going to search for a way to get compensation for this awful flat that should be checked prior to renting on the market. I understand things can go wrong but things should get fixed as a consequence. I understand it's down to the landlord to get things put in order but the estate agents are simply useless, asking for the same information again and again. I gave them a list of issues, all provided with pictures as evidence and it's all just going round and round in circles with one thing corrected at a time.Response to the response: You have proved my point and I can wholeheartedly say that you are all in fact incompetent, is it the company motto?Did you read the review? Here's a clue because you clearly haven't got one. Try reading the review again and not just the first sentence. If you make it to paragraph 3 you will be given a big clue that has always been there.

Mohammed · 1 June 2023