Romans Reading reviews

★★★★★ 5/5

Trustpilot

Romans - Basingstoke

I have been using Romans to let my property whilst abroad for over 10 years and find them very reliable and professional. Denise Hurn (Basingstoke branch) manages my account and is always prompt and helpful with her replies and co-ordinates any maintenance requirements with the tenants and contractors.

John · 8 April 2023

★★★★★ 5/5

Trustpilot

Great service and support from Lucky Sherpa

She is very patient and helpful to setup a communication channel between tenant and landlord. She is always around whenever we need assistance and guidance.

Xiaohui · 2 September 2024

★★★★★ 5/5

Trustpilot

Excellent professional service

We have rented out our property near Winchester through Roman’s for over 7 years now and have always been impressed by their professional and efficient attitude. Over the years we have had one or two difficult tenants and in every case, the situation has been correctly and positively handled. Would have no hesitation at all recommending Roman’s.

Anthony · 20 April 2022

★★★★★ 4/5

Trustpilot

Good Quality

They have been very fast, professional and friendly to talk to. currently having a great experience, had viewing the day the property went live.

Dan · 18 September 2024

★★★★★ 5/5

Trustpilot

Joshua Mann

I would like to take this opportunity to thank Joshua Mann. In my search for a property Joshua was so helpful, polite and could not wish for a fabulous advisor.

Mrs · 5 June 2023

★★★★★ 1/5

Trustpilot

Horrendous agents

Horrendous agents. Zero customer care. Sent an agent for a viewing that admitted had never even been to the property before, could not answer any basic question asked and stated was in a rush as had to attend a viewing with someone else soon. Awful company, no apparant ethic - want a quick sale,Make their money and forget about the customer. Avoid at all costs.

David · 28 September 2020

★★★★★ 5/5

Trustpilot

Great letting service

Used Romans for our first letting in Clifton and really pleased with their service. Taylor Hepworth was a delight to work with and very happy with the tenant that he recommended

Divak · 28 April 2023

★★★★★ 5/5

Trustpilot

Very professional

I feel that Warren and Kelsee are real assets to Romans. They're both very professional, great communicators and very responsive. It was a pleasure working with them

Alice · 25 July 2024

★★★★★ 1/5

Trustpilot

After 3 months with this agent

After 3 months with this agent , I would not recommend, there are better agents out there.

Mr · 20 December 2025

★★★★★ 5/5

Trustpilot

Excellent service from Amy and team.

Excellent service from Amy and team from the Bath branch. Much appreciated.

Tarryn · 1 October 2021

★★★★★ 5/5

Trustpilot

I’ve been renting with Romans since…

I’ve been renting with Romans since 2021. I love their professionalism especially Jessica Phillips. She is the best.Mavis & Lily

Mavis · 24 January 2024

★★★★★ 5/5

Google

As a tenant, I am happy with the service provided by Romans. Especially my property manager Jessica Phillips, she is always very helpful and responsive, delivering a high level of customer service!Highly recommended for those who are looking for renting.

Wing · 23 October 2023

★★★★★ 5/5

Trustpilot

The staff

The staff, especially Daniel Guningham, are excellent with communication and advice. I wouldn't hesitate to recommend them.

Denise · 26 March 2024

★★★★★ 5/5

Trustpilot

Helpful And Professional

Senior Lettings Advisor Sangharsha Gurung​ helped me with issues such as renting and moving in and out. He was very helpful and patient with me.When I moved out of the property, Lucky Sherpa Lettings Assistant Manager answered many of my questions. She was very patient and toke my worries away. Thank you.

David · 15 October 2022

★★★★★ 5/5

Trustpilot

Romance, the best asset management services ever

Romance has always provided me with a very professional service since I commissioned them to manage/rent my property in Reading.They are trust worthy and I strongly recommend them for those who are investing in the UK and are looking for a company that takes good care of their assets while living remotely.

Niveen · 15 October 2022

★★★★★ 5/5

Trustpilot

I did bought my 1st ever house with…

I did bought my 1st ever house with help of Romans-Bracknell and everything went very smooth,very proffesional and reliable people...Because of my excellent experience from the past with them I decided to use them service once again as I know I won't be let down by the team...

Cameel · 4 March 2023

★★★★★ 5/5

Trustpilot

Benjamin Nujeerallee from Romans is…

Benjamin Nujeerallee from Romans is very understanding, fast and fair!I am extremely happy to have him as my property manager. He made my renting process very easy and smooth. I highly recommend him as a property manager. I wish every success in his future commitments and dealings.

Mohammad · 22 March 2023

★★★★★ 5/5

Trustpilot

Absolutely fantastic service from the…

Absolutely fantastic service from the start - great communication, even when I got lost finding the property- can highly recommend, excellent professional service

Daniel · 10 September 2024

★★★★★ 5/5

Trustpilot

Lettings with Romans

I have been renting my property with Romans Reading since 2012 and through out this time I have always found the team to be well organised and effective as well as reliable and professional . They have always provided an excellent service and been quick to respond to any quires.

Louise · 6 December 2022

★★★★★ 1/5

Google

Personally, will now avoid at all costs. Unfortunately had an awful experience with staff and the property. Would give minus stars if I could.

Amy · 23 August 2024

★★★★★ 5/5

Google

Charlotte Wild assisted us with a recent rental arrangement, I found her to be helpful, thoughtful and professional at every step of the way. Charlotte was very supportive and patient to meet our needs and I believe she did everything possible to ensure we were able to enter into a mutually agreeable arrangement.

Angela · 12 December 2016

★★★★★ 1/5

Trustpilot

Romans aldershot

Please beware di not let this company deal with your rental property I did the tenant trashed my house and Romans no deposit scheme means if the tenant don't agree she has 30 days to respond it goes to arbitration so it's all on the tenant side Romans did not manage the property properly either money for nothing awful customer service re the damage as well

Julie · 15 February 2024

★★★★★ 5/5

Trustpilot

Excellent customer service

We recently moved into our new house and had a positive experience with Romans, particularly with our property manager Kimberley Garcia. She is providing an excellent customer service, always being polite and promptly actioning any repairs that needs to be done. We feel very well looked after! J&L

Giusy · 9 February 2023

★★★★★ 5/5

Google

I had a very good experience with Romans. My Lettings advisor Suresh Rana Magar​ was extremely helpful at each stage of the application process. He made sure to provide excellent communication and customer service at all times of the application process. I would definitely recommend Romans to anyone seeking property experts.

Dennis · 23 October 2022