Trusted Agent profile · Reading
Verified
★★★★★
2,838 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,838 reviews on two platforms, including 934 Google reviews rated 4.2.
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Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleProspect have been absolutely amazing throughout my whole process of purchasing my first home. Conor Steere and Bernadette Martin have been amazing and have pushed through the whole sale very efficiently and effectively and we’re a complete …
4/5
TrustpilotVery professional
I have been renting a large family house using Prospects. Sasha was very professional and always had an answer to my different questions, thanks a lot!
5/5
TrustpilotDealing with Prospects have been really…
Dealing with Prospects have been really rewarding. Especially working with Agnese Rees has been wonderful. Highly recommend for anyone looking for a house to let.
2/5
TrustpilotAverage service!
Had very good service from prospect when I was viewing the property and when I accepted to move in with references and setting things up. Since I have moved into the property I have had very poor service by the prospect in dealing with issues I had raised before moving into the property. Only a few issue had been dealt with and I am still waiting on confirmation for when the other issues will be resolved.
5/5
GoogleProspect were helpful over the phone with my current house search. Aidan in particular was extremely knowledgeable and polite when helping us out. Would highly recommend
5/5
GoogleWorked with Harrison and Jordan in the lettings department, both were excellent throughout, highly recommended
5/5
GoogleBernadette Martin was very helpful throughout the process. Hope it continues in future as require.
5/5
TrustpilotMostly dealt with Aimee and Callum but…
Mostly dealt with Aimee and Callum but the team on the whole was so helpful right the way through! Highly recommend going through these guys. 5 stars from me
5/5
TrustpilotHad a great viewing with Charlotte
Had a great viewing with Charlotte. Very informative and gave us time to look around the property.
5/5
TrustpilotKurt was really helpful at getting our…
Kurt was really helpful at getting our foot in the door with our prospective property. Easy to get hold off, great service
5/5
TrustpilotTop agents in Reading
Having used the sales team to purchase my investment properties I thought I would enquire about using Prospect as the Management company. I received a very professional and extremely helpful call from Elliott who detailed different packages they could offer. I am glad to say I have signed with them and Elliott has helped me every step of the way. He has been quick to respond and offer advice. Would definitely recommend-no other agent I spoke with came close.
5/5
TrustpilotAnna has been AMAZING
Anna has been AMAZING! Went above and beyond when numerous other agents wouldn’t assist with my different situation. I could not find a better agent if I tried! Thank you Anna!
5/5
TrustpilotVirginia Ayres outstanding service
Virginia has been really helpful and efficient during the move to our new home. Thank you so much!
3/5
Trustpilot5* for the property manager Julie
5* for the property manager, Julie Jacobs. She has been helpful, patient and does go above and beyond.The rest of the people I dealt with at Prospect are average at best. some of them were painfully slow and difficult to get any responses from. almost always had to repeatedly chase them. funnily enough, the people who take your money are fairly attentive.I probably wouldn't recommend them, but wouldn't actively dissuade people from using them.
5/5
TrustpilotBeth has been a delight to work with…
Beth has been a delight to work with when searching for our dream home, couldn’t ask for anyone better she truly has been outstanding! Thank you again Beth!
5/5
TrustpilotSasha is great and very helpful
Sasha is great and very helpfulHad an issue with a tenant and she helped to resolve the issue and provided good advice in how to handle the situation.
5/5
TrustpilotEllen Deverell 5*
Ellen and the prospects team could not have been more helpful. She makes buying a property seamless and has everything under control. She was very supportive, sending pictures, updates, videos, chasing sellers and my own solicitor, when needed. I was purchasing a buy to let, whilst living abroad. I have been through this process a few times now and I can confirm that Ellen makes the difference and my purchases through Prospects have definitely been the most straightforward.
5/5
TrustpilotShould have used Prospect
Purchased a property through Prospect dealing with Adam and Josh. Both very honest, open and easy to get hold of.They squeezed more out of me than I wanted to pay for my property, which is good news for their vender and they stepped up and helped progress and coordinate my sale where my estate agent should have been taking action. Going that extra mile helped save the chain from collapsing.Would use if/when I come to sell.
5/5
TrustpilotThe support from 'Kate' the Property…
The support from 'Kate' the Property Manager has been phenomenal. A real credit to the woder team.
5/5
TrustpilotFabulous
Agnese has been absolutely wonderful. Nothing is too much trouble, she always responds quickly and efficiently and is always so pleasant to deal with. I would highly recommend.
5/5
GoogleHad a quick and professional experience from Prospect throughout my tenancy application. Elliot was particularly helpful in answering questions and catering to my awkward schedule as a night worker.
5/5
TrustpilotVery Happy Landlord
I moved to Prospect from another Agency last year after a complete refurbishment of my flat ready to let and I am so glad I made the move! I am particularly impressed with Agnese and the way she is managing my property, very efficient, always cheerful and very helpful. I have recently visited my tenant who also echoed my views and is extremely happy with the assistance she has received from Agnese.
5/5
TrustpilotDani is always really helpful and…
Dani is always really helpful and responsive. She seems to offer a seamless service to both landlords and tenants. I would highly recommend this lettings agency and Dani in particular.
5/5
TrustpilotA Satisfied Owner
Roseanne and her team have worked professionally in all aspects to maintain a very satisfied owner.All tasks have been completed on time to satisfy both the Owner and the tenant.
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