Trusted Agent profile · Reading
Verified
★★★★★
2,839 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,839 reviews on two platforms, including 934 Google reviews rated 4.2.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleVery good experience selling property. After offer accepted, Bernadette provided excellent service to manage the process until completion. She was very efficiently and provided good communication all round, and answered all questions promptly.
Hi Nigel Glad we could help sell your property and find got a buyer. Thank you for taking the time to write a great review.
4/5
GoogleProspect estate gents provided a great service and set a realistic sale price for my property. Bernadette in particular was excellent, whose responsiveness, professionalism and candour we're really appreciated during the transaction process.
Hi Charlotte Great review! Thank you so much. So pleased we could help you with your sale.
5/5
TrustpilotAbi was such a germ when she took me…
Abi was such a germ when she took me round to view a house. Very professional and passionate about her job.
Thank you for your 5* review, Lucy.
5/5
TrustpilotPerfect team
Perfect team, helped with so much and answered all my questions would be hard for anyone to top this agency
Hello Sam, Thank you for the lovely 5 star review! Amazing feedback :) Kind regards
5/5
GoogleI would highly recommend Prospect. Over the past five years they have supported me with both lettings and sales, and the service has always been prompt and professional. In particular, the support I've received from Bernadette has been excellent.
5/5
GoogleOur experience with Prospect was incredible. Within three months of seeing the property, we purchased our first house. Throughout the process, Bernadette has been fantastic at keeping me updated and following up with the solicitors. Thank you so much.
5/5
TrustpilotKenny, Prospect
Kenny was friendly, shared all the details and promptly and was punctual. Prospect could arrange the viewing quickly and I’d recommend
Thank you for your 5* review, Sudhir.
5/5
GoogleSold my house through Prospect & they did a decent job, Bernadette my Sales progression manager made it a smooth process, was on hand with updates, chasing the seller etc when required.
Hi Roger Glad we could help sell your home and make the process a smooth one for you. Thank you for the review.
5/5
TrustpilotThank you so much Abi…
Thank you so much Abi @ProspectCrowthorne, your patience and time in helping us find our ideal home has really been appreciated! Especially all the extra little bits of insight and knowledge you have on the home or area has really been fantastic!Credit to the company.
5/5
TrustpilotReally good experience with Beth Murphy…
Really good experience with Beth Murphy on our purchase, very proactive and always kept us informed, very good communication. It was a complex situation but Beth helped us all the way.
5/5
TrustpilotThanks to Beth for making it happen in…
Thanks to Beth for making it happen in the end, as a purchaser the conveyance took longer that anticipated due to 3rd party delays. Not an easy job dealing with multiple parties but she got us there, I was literally sitting in the office and ran out with the keys at 4.40pm on moving day! Big thanks to Beth and team!
4/5
TrustpilotVery happy with Prospects services…
Very happy with Prospects services provided to my property. Very helpful property manager @Nancy Suri who is always ready to help and support whenever there is a need.
5/5
TrustpilotGreat service…
We have used Marina at Prospect to manage two of our portfolio and she has been an absolute super star. Very attentive and on the ball. Thanks for everything you do.
5/5
GoogleI had a fantastic experience with the team during both my initial contract signing and my renewal. Their service was excellent, and would definitely recommend them to anyone searching for a home.
Hi Amro Thank you for the great review, glad we could help find you a home! Enjoy!
5/5
TrustpilotJulie Jacobs Service is Outstanding
My family and I have rented 2 separate properties through Prospect over the last 4 years. Both times we have been fortunate to have Julie Jacobs as our Property Manager. Every time there has been a maintenance requirement, an urgent repair or administrative tasks to attend, Julie has been super efficient, helpful and quick to help. She has made our whole experience of renting through Prospect 5 star.
5/5
GoogleMy experience with Prospect Estate Agents has been lovely. Even though they were closed during the Christmas and new year period, once they opened, everything was finalised promptly. Elliott Garrington was excellent. This process being new …
Thank you for taking the time to leave us a review. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our team. … More
5/5
TrustpilotNatasha was very helpful whilst I was…
Natasha was very helpful whilst I was looking for property in the Ash area. Absolutely no complaints.
Thank you for your 5* review, Stella
5/5
TrustpilotI only have good words for the support…
I only have good words for the support Nikki has offer me overth years and would definitely recommend using Prospect.
5/5
GoogleGreat, friendly service from the team at Prospect, efficient and knowledgeable... particular shout out to Toby in the Reading office
Thank you for your 5* review, Andie.
5/5
GoogleI have nothing but positive things to say about our property manager Kate Smith, we ran into some hiccups but Kate was there every step of the way to make sure our worries were calmed and our move went perfectly and smoothly. She has …
5/5
TrustpilotGreat service - friendly and efficient
Virginia and the team made the sale of our house go much smoother than we could have ever imagined! Paul and Dan were excellent at securing the sale and then Virginia, with her exceptionally friendly nature, was brilliant post-sale keeping us informed every step of the way. Couldn’t recommend the Prospect team highly enough.
1/5
TrustpilotWorst company I’ve ever rented a flat…
Worst company I’ve ever rented a flat with in 7 years in the UK
Hello Davide, We are sorry to hear of your experience, our lettings manager Elliott Garrington will be in touch with you shortly. Kind regards
5/5
TrustpilotFantastic and Super Professional
Fantastic, super supportive and helpful team - Reading.
Hello Paul, Thank you for the amazing review for our colleagues at Prospect. May the great hard work continue for many years more! Many thanks
5/5
GoogleBeth from Prospect showed us the property that we are interested in a detailed manner.. Answered all our queries and kept us well informed about all the aspects of the property!!
Hi Kanya Thank you for the review and the feedback.
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