Trusted Agent profile · Reading
★★★★★
1,994 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,994 reviews on two platforms, including 337 Google reviews rated 4.5.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotReally good estate agency
Really good estate agency. I've been dealing with Beckie Baxter in last 12 months or so and I have to say that she's very attentive and deals with my queries very quickly. I've never had to wait for her response too long. One of the best property manager I've dealt with. Thanks you for making my life easy
5/5
TrustpilotExcellent Service from Chloe
Our dedicated property manager Chloe has shown great professionalism in handling recent difficulties at our property caused by a water leak from the flat above. Chloe has managed to maintain excellent communication at all times and we are very happy with her business engagement. Thank you
5/5
TrustpilotAnna kept me up to date and informed at…
Anna kept me up to date and informed at all times
5/5
GoogleI am currently moving into a new rent with my family because of change in job. After we registered at Bracknell office, Shannon immediately sent me properties what exactly met our expectations. She was very accurate completing the list of the properties for us and despite other agencies Prospect E. A. was the one who found what we needed. Very glad to do bussiness with them.
5/5
TrustpilotProspect house viewing
Abi Heppner from Prospect was so helpful and knowledgeable during our house viewing. She allowed us a thorough and very pleasant look at the properties and was full of advice. It was a pleasure
5/5
TrustpilotGreat service!
Very impressed with the service provided by Charlotte Morgan and Matteo Guarino in the property letting area. Fast, smooth and very responsive to all enquiries. I can highly recommend!
5/5
GoogleIm very Impressed with our new property manager Lily Sines! She always keeps me informed immediately of any issues that arise with our flat. She is extremely helpful and friendly & nothing is too much trouble for her. Heres to going above and beyond! Prospect well done for having such wonderful staffPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotOutstanding customer service by prospect estate agency
We recently used Prospect estate agency to sell our house, they were outstanding. Both Paul and Beth couldn’t be more helpful, nothing was too much trouble, you could always believe what they say & do unlike some other local agencies that we also tried. Very happy to recommend them, give them a try.
5/5
TrustpilotExcellent
Kurt and Aiden were excellent; very professional and helpful!
5/5
TrustpilotI have been using Prospect Reading for…
I have been using Prospect Reading for two years now to act as agents on my property rental. I’ve found them very professional and their advice exceptional.
5/5
TrustpilotOne of the best estate agents in town
One of the best estate agents in town. Really impressed by both the quality and responsiveness of the agents. Stefano in particular has been amazing with prompt communication and honest suggestions.
5/5
Trustpilotkenny
kenny arranged a very good amd organised viewing. thank you
Thank you for your 5* review.
5/5
TrustpilotWe have got a viewing done with Abi…
We have got a viewing done with Abi Heppner from the Prospect Crowthorne agency. She was nice, welcoming and taking her time to answer all our questions about the real estate market in crowthorne.
5/5
TrustpilotBracknell Prospect
I’m a resident in Bracknell, renting a property managed by Prospect. We have raised for a number of things to fix/replace and they were always in favour of us with no questions asked. So far we’ve had a great experience with them. Special thanks to our property manager Becky Baxter.
5/5
TrustpilotAbi showed us around a property and she…
Abi showed us around a property and she was great. Knew everything about the property and could answer all my questions. Very helpful.
5/5
TrustpilotA genuine star!
Whilst experiencing a difficult time with a tenant, Sasha (Byrne) was always there with genuine empathy, advice and great knowledge of the situation. I wish you all the best in your new role Sasha, I'm sure your colleagues will miss you and I appreciate the service and also your help!
5/5
TrustpilotProperty Manager Review
Nikki manages my property and is always helpful and prompt with her replies - i enjoy working with Nikki and find Nikki easy to get along with.
5/5
TrustpilotAll my interactions with Roseanne Pope…
All my interactions with Roseanne Pope have always been professional and friendly. Roseanne has always been prompt and efficient and I am really happy with Roseanne's management of my property.
Thank you for your 5 star review!
5/5
GoogleI have rented my current property from Prospect Lettings 2 months now and my property manager Beckie Baxter have been instrumental in addressing any issue I have been reporting bang on time. She even guides appropriately to get the best possible solution as and when needed. I will totally recommend her for her role to other tenants. Cheers!PositiveResponsiveness, Professionalism
5/5
TrustpilotKenny showed me around 3 properties and…
Kenny showed me around 3 properties and excellent service!
Thank you for your 5* review, Kong.
1/5
GoogleEntered the property without permission to do a viewing. Police were notified of the illegal entry.
5/5
TrustpilotWe had a first viewing with Natasha and…
We had a first viewing with Natasha and she made the whole process wonderful. She was very knowledgeable and able to answer all our queries. All in all, a great experience and we ended up putting an offer in for the house :)
1/5
GooglePathetic people who are dressed like professionals but rude to the core, never listens to buyers always super impose their thoughts on to the buyers. Keep away from prospect bracknell there are other professional letting agencies in bracknell
5/5
TrustpilotBeth and the Team helped out massively…
Beth and the Team helped out massively during our hunt for our first home. Beth listened to what we wanted and was very thorough in explaining the steps of the buying process. Would definitely recommend Prospect to my friends and Family.
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