Trusted Agent profile · Reading
★★★★★
1,994 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,994 reviews on two platforms, including 337 Google reviews rated 4.5.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with our agency,lovley members team,really quick&helpful for my family.I'm rentals with prospect from 2019. I really appreciate our management team! 5 stars servicesPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5 star review Alina
5/5
GoogleGreat service provided by this office. Kodie Brooks in particular is outstanding at her job - made the entire process so easy and effortless for us. Would certainly use again so long as her and Harry Pangborn are working there!
5/5
TrustpilotI use Prospect to manage a property…
I use Prospect to manage a property that I let and have been really pleased with the service I have received from them. I would like to mention the Property Manager Lily in particular she is always professional, polite , timely in her dealings with both myself and my tenants.
5/5
TrustpilotThe Agent is grea Maria she is amazing…
The Agent is grea Maria she is amazing very clever
5/5
TrustpilotQuick sale helped us secure our purchase
Paul and Beth secured a great sale on our house. They were happy to work at our pace from the outset (including a gap while we both got over covid) and when we were ready they stepped things up and found the ideal buyer very quickly. Overall excellent experience, would recommend.
5/5
TrustpilotSasha
Sasha was prompt, polite and very efficient. Many thanks.
5/5
TrustpilotI had purchased my new property through…
I had purchased my new property through Prospects, Bracknell. Things my end were dragging and causing time delays for the whole chain. Josh & his team jumped straight on this and were brilliant in terms of getting things sorted, moved along and all parties within the chain, updated. If I should move again, would definitely use Prospects
5/5
TrustpilotOne word - amazing!
We used Prospect to purchase our first house, and from start to finish they were amazing. I'd like to specifically call out Ellen Deverell (New Homes Manager in the Wokingham office) who we have to commend for her professionalism, friendliness, and all-round assistance throughout the whole process. We'll definitely recommend Prospect in the future, and will definitely look to use them again.
5/5
TrustpilotSoftware 1, Anna 2
At a time when finding a rental property is tough, I have had a relatively hassle-free experience thanks to a combination of excellent personal service from Anna Elema who was quick, efficient and bright, and some clever and easy-to-use software which took much of the labour out of a complex but necessary process. However, machines don't smile. Anna does.
5/5
TrustpilotKurt was extremely helpful and also…
Kurt was extremely helpful and also extremely nice during the whole process.
5/5
GoogleWe had a great experience, everything went smoothly and fast. They always helped in everything, and answered our questions. At the end we found the house that we looking for :) thank you guys!
We are delighted that our team helped you so well and that you now have the house that you wanted - we hope that you will be very happy there.
5/5
GoogleProspect were so helpful throughout our completion process I could not recommend them enough, especially the help of Aimee smith who was always on hand to support with any queries and made the process a lot smoother, I don’t think we would be in the door yet if it was not for Aimee!PositiveResponsiveness
5/5
TrustpilotNikki at the Wokingham branch has been…
Nikki at the Wokingham branch has been an excellent agent for me over the past 7 years. Always ready to problem solve. I would recommend her
5/5
TrustpilotGreat experience
Overall a job very well done by Prospect. Professional from start to finish. Great team effort from all concerned. A few inevitable problems along the way, all of which were handled with lots of communication and professionalism. A particular mention must go to Aimee who brought a positive can do attitude to the whole process. Great job. Well done.
5/5
TrustpilotSasha has been absolutely first class…
Sasha has been absolutely first class and extremely helpful!
4/5
TrustpilotGreat professional service from Sasha
Great professional service, with good communications through out. Sasha was excellent.
5/5
TrustpilotVery efficient service
Very efficient service. Sasha was great and very professional.
5/5
GoogleHad an excellent experience with the lettings team while I was letting out my property. For someone who's never had to do it before, they were so professional and knowledgable throughout. My property had tenants lined up within 2 days of viewings and I couldn't have been happier! Excellent work guys.PositiveProfessionalism
5/5
GoogleProfessionalism, Quality, Responsiveness I am happy to have Prospect to let my property as they are professional and the whole process is transparent. Especially with the property manager, both my and tenants' queries have been taking into account and dealt with timely and nicely. Very responsive and professional property agents.PositiveResponsiveness, Professionalism
5/5
GoogleWe are in the process of selling an apartment and appointed Prospect in Bracknell. So far all dealings with Callum have far exceeded expectations. He has been professional and responsive which one could of course expect. However, Callum goes beyond that and has also shown himself as proactive, flexible and thinking outside the box if needed. Thank you!PositiveResponsiveness, Professionalism
5/5
TrustpilotCarla is a first rate property manager…
Carla is a first rate property manager and is fantastic at managing our estate.
5/5
GoogleLandlord with Prospect for over 5 years now. Folks may come and go / get promoted but continued the responsive support from the Prospect Lettings Team makes my life easy. Latest star is Beckie, really excellent and always goes over and above what I expect tbh. Beckie just gets things done and is the perfect conduit with my tenants. 10/10. Can't recommend enough.
5/5
TrustpilotFantastic!!
We have always received fantastic customer service from Sasha at Prospect Estate Agency. She is very responsive and very efficient. A trustworthy and highly recommended estate agent
5/5
TrustpilotBeckie baxter
I would just like to say that I’ve been dealing Beckie Baxter at prospect since may this year and she has always been so helpful to me and would highly recommend her to anybody ben
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