Trusted Agent profile · Reading
★★★★★
1,995 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,995 reviews on two platforms, including 337 Google reviews rated 4.5.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
Trustpilota Cut above
This team stood head and shoulders above the rest. They were genuinely committed to satisfying our particular renting requirements - and given that we immigrated from South Africa, those needs were quite unique in the UK market. Harrison and Katie in particular were very helpful and the process was completed in a difficult time quite seamlessly. Highly recommended from my perspective.
5/5
TrustpilotThanks to Elliott and his team for…
Thanks to Elliott and his team for finding me a tenant within a week of marketing!
5/5
TrustpilotKenny,
Kenny,He was very helpful and explained the property details very well... And very co-opearive and kindful.
Thank you for your 5* review, Soman.
5/5
TrustpilotI recently worked with Prospect on a…
I recently worked with Prospect on a recent purchase and found them to be very useful in helping the sale progress. The agents were very proactive in chasing both sets of solicitors and very helpful in the flow of communications between seller side and buyer's. Will certainly look to work with them again in the near future.
5/5
Trustpilot5 star from start to finish
5 star from start to finish. I have dealt with many property agencies and I couldn’t rate PROSPECT high enough. Beth and Paul have been more than brilliant in the whole property purchase journey. Right from the viewings, intense negotiations to the final exchange and completion. Very honest and transparent throughout. Thanks ever so much for your handwork and patience. HIGHLY RECOMMEND.
5/5
TrustpilotAll the Prospect team is great!
All the Prospect team is great!Thank you Agnesse for all of your support!Thanks Jordan and Liam!
5/5
GoogleProspect are friendly and helpful. Liam arrived on time for my viewing. He called me the day after with a friendly phone call. Liam and Prospect were helpful and efficient throughout the letting process. Thank you.
Thank you for your 5 star review on our Bracknell team!
5/5
TrustpilotPrompt fixing of inner oven glass
I am pleased to write that the services provided by prospect (Saffron) deliver are excellent. They respond promptly to emails and help to solve problems raised in due course. I complained about the break of the inner glass and it was given the necessary attention and fixed. Also, I was duly carried along in every step engaged in fixing the lid.
1/5
TrustpilotThankfully I was able to find out how…
Thankfully I was able to find out how unprofessional Prospect is before I agreed to rent with them. A smart-deposit Scheme they was advertising on the website 'smart-deposit' doesn't even exist. This is obviously used to draw people in and make contact with them. Someone from the Reading office phoned me called Matt and he didn't seem to care they was false advertising.
5/5
GoogleExcellent property management service. Chloe Wise is my property manager and I cannot be happier with the outstanding level of service she provides.
5/5
TrustpilotOnly a single word i can say:Wonderful…
Only a single word i can say:Wonderful Teamwork Thanks Anna for all the help you give
5/5
TrustpilotViewing in Warfield
Sales consultant was attentive, cheerful, positive, engaging and helpful. She stood out from the crowd!
Thank you for your 5* review, Robert.
5/5
GoogleJust wanted to express my gratitude to Calum Radcliffe of Prospect. He has been very professional, and has constantly chased buyer and sellers solicitors for me in my sale and purchase of houses. Has always answered my emails and phonecalls, and will return my call later on if not available. I would really recommend Prospect because of the above. Thank you.
5/5
TrustpilotFriendly, Approachable and Professiona
As a tenant, I've found my property manager, Aran, to be extremely friendly, approachable and professional. She's helped us with a number of issues throughout our tenancy and has always been a pleasure to deal with.
Thank you for your 5 star review for Aran!
5/5
TrustpilotPeople making a difference - Lily Sines
Just to echo the well-deserved positive comments regarding Lily Sines @ Prospect. Lily manages a number of my properties, she is always Positive, Responsive and easy to work with. Lily and Harry are the key reasons why Prospect retains my business; I value their hard work and support. - Many Thanks
5/5
TrustpilotThank you
Georgia Pidgley manages our Reading property and she does an exceptional job for and on behalf of Prospect. She communicates frequently with us and our tennant and is very professional and proactive in her approach. We had been supported previously with a competitor who left us very disillusioned. I feel very confident that my property is in good hands. Thank you for your continued support!
5/5
GoogleIt’s been a pleasure working with Tom to rent out my flat for the first time; he was friendly and approachable, answering all my questions thoroughly. Communication was easy. I felt supported through the process and would recommend Prospect as a letting agent.
5/5
GoogleI have been working with Beckie Baxter, who is the property manager of the apartment I rented via Prospect, over a month now. As a new tenant, I regularly have small stuff to fix or to check. Beckie always responds quickly and promptly. Not to mention all this is happening during the lockdown but still, everything has been managed smoothly. Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotSpeedy response and resolution
Speedy response and resolution - Thanks Agnese.
5/5
TrustpilotRecommend!
Staff was nice. Aiden was helpful in getting us right rental property. Definitely recommend.
5/5
TrustpilotGreat service as a tenant
During an unnecessarily difficult moving out process (not the fault of Prospect,) the agents at Prospect were extremely supportive of me as an outgoing tenant and Sasha in particular was lightning fast on responding to queries, arranging cleaning and the return of the deposit. It was a difficult time and I'm glad they made things much easier for us!
5/5
GoogleReceived great service from Laney and the team. Patient and guiding us through the letting process. Really recommend this estate agency. Rika
5/5
TrustpilotGreat Service
Purchased a property through them and all was done in 10 weeks.All staff was very friendly, good communication starting with Adam who showed the property and after I was informed all the time about the stage of my buying proces,special Aimee who kept the contact between solicitors and thanks her my purchase finished so quickly.I highly recommend them to anyone.
5/5
TrustpilotDani Smith has been so helpful and…
Dani Smith has been so helpful and professional through this process, making everything stress free!
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