Trusted Agent profile · Reading · Berkshire
Verified
★★★★★
1,359 reviews across 4 platforms
11-12 Market Place, Reading, Berkshire, RG1 2EG
Part of Parkers, see every office.
Parkers's office in Reading, Berkshire, at 11-12 Market Place, is rated 4.4 out of 5 across 1,359 reviews on four platforms, including 761 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.
761
Reviews on Google
This office
50
Reviews on Facebook
This office
417
Reviews on Trustpilot
This office
131
Reviews on allAgents
This office
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Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.
The Trusted Agent 2026 results for Parkers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
allAgentsParkers were friendly and
Parkers were friendly and easy to work with. The house sold itself really (under offer within hours) however Damien and his team made the whole process thereafter very easy. Damien was always on hand to answer questions and chase up the buyers, lawyers etc as required. Helpful and proactive!
5/5
allAgentsThe staff were very helpful
The staff were very helpful and offered good old fashioned customer service. I hope to use both their lettings service and purchase 2 or 3 properties via their services, so fingers crossed they come up with the properties that are suitable for my needs. Thanks to Damien very attentive.
5/5
GoogleVery Good , we need more discussion before closing the deal
Thank you for the five-star review Ankur! We always on hand to discuss your property journey - We look forward to working with you :)
5/5
GoogleExcellent Service and Reliability
Thank you for the five-star review Lubna!
5/5
TrustpilotVery professional service every step of the way.
Many thanks to the Parkers team who supported us recently with the selling and buying processes. Harry, Nicole and Damien always made themselves available to answer any questions we had and made us reassured that we would get our new home, which we have now bought.
Thank you for the five-star review Geraldine! We understand that communication is VITAL for a successful customer relationship and sale completion. It is amazing to know that you enjoyed working with Parkers, we hope you enjoy your new home!
5/5
GoogleWe had a wonderful experience with Parker’s Property while searching for our new home. Callum, in particular, was incredibly helpful.
Thank you for the five-star review Jenifer! our focus is on giving the best customer service all to ensure that you move into your home with as little stress as possible and a smile. Thank you again for choosing Parkers!
5/5
TrustpilotSelling my property with Parkers was an easy, painless experience.
Selling my property with Parkers was an easy process that was stress free for myself.I found that the communication & updates between myself & Parkers were frequent & informative.Emma George was particularly helpful during the final stages of the property sale, chasing solicitors etc.
4/5
GoogleI have been a tenant with Parkers for around 5 years. Customer services has been great and can't complain. When my previous property was sold there were great team members there trying to help me along the way. It has been appreciated. Fees I found to be pretty standard and normal. I look forward to being with them another 5 years. :)
Many thanks for the review, Diane. We appreciate your comments and look forward to working with you for the foreseeable future.
1/5
allAgentsKept emailing properties
Kept emailing properties nowhere near to where we were looking. Not the end of the world, but then the ABSOLUTELY INCESSANT phone calls from the lettings team started, even though I told them to not contact me in work hours. When I asked them to please call me back later I was met with 'Do you even want to let a property?'!!! Absolutely livid!
Please contact me urgently i wish to listern to the telephone calls, we pride ourselves on excellent customer services and i applogise if any of my staff have dealt with you this way if you contact me i can carry out a review and report back to, clearly by making a comment you feel strongly about this as i do so i would hope you will give me the chance to respond. Craig Pearson Director 01189575455 craigpearson@parkersproperties.co.uk
5/5
TrustpilotExcellent Agent
We rent a property at the end of 2020. Everything was thorough as they promised.Rebecca is very helpful on any problem. They are quite responsive. If you need a place, I'm sure they can find you a perfect match
4/5
allAgentsParkers in Market Place,
Parkers in Market Place, Reading; I am so pleased and highly recommend this estate agent. They are very hepful, well experienced staff, friendly and reliable. They know how to deal with problems straight away and give you realistic advise, very honest indeed. Keep up the good work guys!!!!
5/5
GoogleI appreciate Ruby Mcgrath, a Move In Manager helped me a lot to settled in Let house which is cleaned by a professional cleaner. I am very happy with Parker support throughout the process till completion.
Thank you for the five-star review Venkata! Ruby is an excellent member of the lettings team and an incredible move-in manager that wears her smile proudly when she hands over the keys! Thanks for choosing Parkers!
5/5
TrustpilotEfficient Estate Agency
Parkers were very efficient at selling my fathers property.They persevered when a couple of buyers dropped out and they kept me positive in difficult circumstances.A special thank you to Damien who gave me regular updates.Would definitely recommend Parker’s.
5/5
TrustpilotParker experience
The whole process has been smooth and I feel well served by Sam, Ruby and Calum that attended to me. I sincerely will recommend my experience with Parkers Agency really great full and satisfied to others going forward.
5/5
FacebookI'd just like to say thanks to the Parkers Reading team for their continued support and high quality of customer experience to me as a landlord. I have rented my property through them for the past 4 years and have always had a first class service.
5/5
GoogleHave used Parkers for rental management for a few years now. Handled it myself before...and this is a much better arrangement! The help and advice is unfailingly friendly and all the staff I deal with have a great "we can sort it out" aproach (and with the mnimum of fuss). The management fee really does feel like money well-spent!
Thank you for taking the time to review our services, your kind comments and 5 star review are much appreciated
5/5
GoogleI have collected the keys for the flat I bought a few days ago. I really appreciate all the help from the staff and specially the estate agent Damien Glowacki. They were all very helpful and patient with me. Very happy about all of the team!
thank you for the wonderful review Asta! It is amazing to see that you enjoyed working with the team. We hope you enjoy your new home :)
1/5
TrustpilotPoor Service
Was a tenant with Parkers for a number of years. Avoid this company at all cost. The property was let to us in a horrific state and the property manager failed to respond on a number of occasions. When the property moved from Samuel James to Parkers, they lost the keys on the move over and we had to arrange getting the keys cut to give to them at our own expense. They did not replace the lock after losing the keys, putting us in a huge security risk. When we moved into the property, there was a faulty electric lock in place which meant the front door did not lock, this meant my contents insurance was invalid. After phoning and emailing about the issue for months, they reluctantly agreed to change the lock, however, the new lock left a large hole in the front door which was covered with gaffa tape. This left us at risk of burglary.On moving in the shower was running hot and cold, a common fault in cheap electric showers. When I first contacted, the Property Manager ignored this, when she eventually responded, after a number of emails and phone calls, she said it was simply the shower head. This was not the case and for two years, almost the duration of our tenancy, we had a shower that run between ice cold and scalding hot, it was only when it spat limescale at us that Parkers responded.During the pandemic, when a 20+ year old oven tripped the electric and left us with no electric, Parkers said that 'I was not a priority' and therefore didn't need an emergency electric. I had to disconnect the oven to get the electric back and when I said they were leaving me without an oven and any means to cook food for over three days, they ignored me. I had to ask the engineer's company who were booking the engineer to check the oven if they had anything. By luck, she had one portable hob left, however, if she didn't have this, I would have had no means to cook a hot meal on for 3 days.During the COVID-19 pandemic, Parkers failed to follow their own guidelines and staff attended with no PPE including no face masks or sanitiser, putting me at risk. In a complaint, the Managing Director did not wish to comment, nor did they answer any of the complaints raised. They left us with a shower that ran between scalding hot and freezing cold and spat limescale at us, a fridge that would freeze food and a washing machine that flooded the kitchen when put on a 60 cycle.The company is an absolute shambles, and with lack of any clear direction. The Managing Director didn't even acknowledge my complaint and when I did, I received a poorly communicated email.When looking for rental accommodation, avoid Parkers at all costs, their staff do not care about paying clients. Look elsewhere and save yourself the bother.I have provided images of the poor state of the property when let to us, and the poorly written response of the Managing Director.Avoid this company at all costs. Find yourself a professional company.
1/5
GoogleConstantly email spamming despite over 6 requests to stop. Clearly using bought in lists as opposed to opt-in lists as we're 160 miles away from the branches that are spamming us and we didn't sign up in the first place. Totally unprofessional, avoid at all costs.
Hi Jayson, my apologies that there has been an issue with the communications. Looking through our records, it looks as though you were originally registered with Parkers Tilehurst and not Reading, as they are not part of our team, I cannot look further into the details of this issue. I have sent them an email requesting to check their database and comms history for more information.
5/5
GoogleHave used Parkers for rental management for a few years now. Handled it myself before...and this is a much better arrangement! The help and advice is unfailingly friendly and all the staff I deal with have a great "we can sort it out" aproach (and with the mnimum of fuss). The management fee really does feel like money well-spent!
Thank you for taking the time to review our services, your kind comments and 5 star review are much appreciated
5/5
TrustpilotFirst Rate Service
After placing my latest rental property on the market, Mark and his team secured a tenant within 48hours and then proceeded to update me all the way through to Checking the tenant in. First rate service, no hesitating in recommending the Parkers Reading team.
5/5
allAgentsParker's are
Nothing was too much trouble. Once the sale was done, Somer worked tirelessly to liaison and chase up the progress with solicitors. I cannot thank Parker's enough, they changed a mundane task into a brilliant experience. Very special thanks to Kate and Somer
5/5
allAgents"Parker's are..."
Nothing was too much trouble. Once the sale was done, Somer worked tirelessly to liaison and chase up the progress with solicitors. I cannot thank Parker's enough, they changed a mundane task into a brilliant experience. Very special thanks to Kate and Somer
5/5
GoogleWe rented our first flat in the UK and Parkers were very proactive with their responses to my questions and were always there to help. Every problem we had from documents to everyday things in the flat Rebecca and Sophie helped us in a record time. Lets hope everything goes smooth till the end 😉 …
Many thanks for the five star review, Silvia. We hope you enjoy your new home here in the UK
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Yes. In The Trusted Agent 2026 awards: Parkers, Reading won Gold.
Tell us what you need and we'll pass your enquiry to Parkers Reading and up to three other top-rated agents near Reading.
