Trusted Agent profile · Reading · Berkshire

NEA Lettings Reading reviews

4.6

★★★★★ Excellent

324 reviews across 2 platforms

7 Prospect Street, Caversham, Reading, Berkshire, RG4 8JB

NEA Lettings's office in Reading, Berkshire, at 7 Prospect Street, is rated 4.6 out of 5 across 324 reviews on two platforms, including 320 Google reviews rated 4.6.

Google logo

4.6 / 5

320

Reviews on Google

This office

The Trusted Agent logo

4.0 / 5

4

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

Great service from Mark and team, they informed me throughout the sale and kept on top of the solicitors. Thoroughly recommend to sell a house.

Tim · 1 March 2020

Agent replied

Thank you Tim, a pleasure to work with you

5/5

Google

Charlotte was quite responsive and helpful during our letting process.

Nana · 10 November 2024

5/5

Google

NEA didn't manage our property directly, so I can't speak to that, however, my wife and I had a great experience with NEA after many years of agencies who were absolutely awful. Gareth, Roz and the rest of the team were incredibly nice and handled viewings with the pandemic in a very accommodating way and took our schedules into consideration. Thank you for being unique in the business of letting agents!

Keegan · 2 September 2020

Agent replied

Thank you for you kind comments, we wish you all the best in your new home

5/5

Google

Looking for a place to live is stressful, but I have to say, Charlotte has made a painful process so incredibly easy and straightforward. She has been nothing but wonderful and accommodating. Cannot recommend her enough!

Gabriela · 26 May 2024

Agent replied · 24 August 2024

Dear Gabriela, Thank you for talking the time to write a few words. They are appreciated by all the team@NEA. Thank you an we hope you are happy in your new home. Kind regards The team@NEA

5/5

Google

I was very impressed with Mark and Gareth at Nicholas Estate Agents the whole way through the process of selling our family home. Their very professional service from start to finish has been excellent and I was kept updated all the way through the process. I will definitely recommend them to others and would not hesitate in using them again.

Helen · 30 July 2022

Agent replied · 30 July 2023

Thank you Helen for your kind comments

5/5

Google

Dhanvir and Marilyn were a great help and I'm so thankful.

Nick · 20 October 2024

5/5

Google

Thank you so much to miss Charlotte Ashley. She is good work and Im happy I get the property from them. Again thank you to Charlotte Ashley.

Mariwan_ · 25 December 2023

5/5

Google

Excellent company from Start to finish, good local knowledge, friendly and professional, highly recommend Sara and her team to any potential Landlords or Tenants.

David · 1 March 2020

Agent replied

Thank you David

5/5

Google

NEA was 1st real estate agency helped us for our rental house in RG4 during engagement of my family to UK. It was really great to work and collaborate with all individuals like Melvyn, Gareth, Roz, Mark and others. I feel their professional approach in every stage of progress. Looking forward to meet you again in future.. Thanks again..PositiveProfessionalism

Ilkay · 25 August 2022

Agent replied · 30 July 2023

Thank you IIkay for your kind review and we look forward to working with you in the future

5/5

Google

NEA were great to deal with when it came to the purchase of our home. Our primary contact was Mark, who maintained contact throughout, updating us on the process and timelines. The whole team were a delight to work with and very efficient from viewing to completion! Thank you for all your help and great service!

Apeksha · 2 December 2022

Agent replied · 30 July 2023

Dear Apeksha, Thank you for your kind words. The team were delighted to find you a family home. We look forward to seeing you in Caversham. Kind regards Mark & The team@NEA

5/5

Google

I was very happy with the services I received from NEA. Charlotte was an amazing Agent, very warm presence, professional and welcoming. She was very accommodating and went above and beyond with ease.

Audrey · 31 May 2023

5/5

Google

Im young and very awkward person but thanks to the wonderful team that as been patient and helped me through all the task , I'm really happy I had the opportunity to speak with them as I felt them very professional , friendly, patient and very disponibile to my necessity . If I will move again I will first check them out because I'm sure to receive 5* service . Giuseppe Florio

Voodoo · 2 March 2019

Agent replied

Dear Giuseppe, I'm so pleased to hear that the team could help you and best wishes for your move. Regards, Sara

5/5

Google

Mark and team, fantastic job, very committed, many thanks, Toby

Brigitte · 25 September 2024

5/5

Google

Charlotte Ashley is a superstar - both helpful, honest and knowledgeable. Exactly what I needed for my search. Will be back and will recommend!

Gus · 25 December 2023

4/5

Google

Professional letting agent, kept us up to date with communication. Jess Glynn was a superstar when managing our tenancy termination. Arranging viewings around when it was convenient and keeping us updated.

Caroline · 30 June 2023

5/5

Google

I had an amazing experience meeting Charlotte Ashley. She was super helpful and insightful and I will recommend Nicholas Estate Agents !

Holly · 25 December 2023

5/5

Google

They give great clients services

Toxic · 30 March 2026

5/5

Google

Charlotte supported our lettings process. She was responsive, kind and helpful. She made the process very smooth. Thank you Charlotte!

SINAN · 25 December 2023

5/5

Google

I had a fantastic experience with nea. Our agent was Jess Glynn Marla and she’s was so helpful and friendly and helped so much with all the queries we had even if we don’t get the property I’ve taken away a lot. Thankyou so much

Sean · 1 May 2023

Agent replied · 30 July 2023

Dear Sean, Thank you for your kind words. We very much tpo be able to help you move. Kind regards all the team@NEA

5/5

Google

Charlotte helped us organising a remote viewing and explained everything what we couldn’t see on the video.

Szabolcs · 10 November 2024

Agent replied · 10 December 2024

Dear Szabolcs, Thankyou for your kind works. Kind regards from all the team@NEA

5/5

Google

I had a good viewing experience. Charlotte has been amazing. She came on time, was friendly, and made the viewing experience exceptional. I would highly recommend Charlotte!

Nishan · 1 May 2023

5/5

Google

I have used Nicholas Estate Agents and NEA Lettings both to buy and let a house. They have always been very professional and responsive- Ashley and Sara are the two people I deal with- mainly Ashley - and I am very pleased with how he manages everything for mePositiveResponsiveness, Professionalism

Alice · 25 August 2022

Agent replied · 30 July 2023

Thank you Alice, you are always a pleasure to work with

5/5

Google

As a property owner I would definitely recommend NEA. It's definitely getting tougher for landlords but the whole NEA team have been excellent. I have had a property with NEA for 10 + yrs so speak from experience. I recently moved a further property under their management and Jess has done an amazing job, she has exceeded my expectations and gone beyond her job description to be helpful. Thank you.

Cladrocket · 16 July 2023

5/5

Google

The agent Ms. Charlotte is very nice and we had a pleasant viewing with her, also clearly introduce and share the property information.

Julian · 31 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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