Trusted Agent profile · Reading, Berkshire

NEA Lettings Reading reviews

4.6

★★★★★ Excellent

324 reviews across 2 platforms

7 Prospect Street, Caversham, Reading, Berkshire, RG4 8JB

NEA Lettings's office in Reading, Berkshire, at 7 Prospect Street, is rated 4.6 out of 5 across 324 reviews on two platforms, including 320 Google reviews rated 4.6.

Google logo

4.6 / 5

320

Reviews on Google

This office

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4.0 / 5

4

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

We recently purchased our home through NEA and dealt with Mark and Emma throughout. We received an excellent service from start to finish and the purchase went through extremely quickly and smoothly. We would like to thank Emma and Mark for their help, and would definitely recommend them. Emma was particularly patient allowing us to go back to the property for a second viewing and this was greatly appreciated. Thanks again, Chris and Hannah

Chris · 2 March 2018

Agent replied

Thank you Chris, we hope you are happy in your home.

5/5

Google

Excellent services and very professional! Gareth is amazing and his team as well very helpful. Everything was absolutely perfect from the viewings until the day I moved in to my new house. They take care every little detail! When I stepped into my new place a welcoming gift was waiting me from the agency ( a beautiful card, prosecco and chocolates)! Thank you so much guys you are the best

Psss · 1 March 2020

Agent replied

So pleased you are happy in your new home

5/5

Google

Charlotte always responds promptly to my queries, and assisted greatly during my move and with my requests for maintenance. Thank you Charlotte.

Helen · 10 November 2024

Agent replied · 10 December 2024

Dear Helen, Thank you for your kind words. We hope you are happy in your new home. Kind regards all the team@NEA

5/5

Google

As a first time buyer, Gareth and Mark were of huge assistance to me. They both managed to ease an awful lot of the stresses involved in a purchase. They are genuinely invested in finding the right property for you and are a great asset to have on your side when going through the whole process. I would definitely use them again!

James · 18 September 2021

Agent replied · 30 July 2023

Thank you James, we wish you all the best in your new home

5/5

Google

A very friendly and professional lettings agency used for finding my first flat after graduating from university. Isabelle was very helpful and guided me through the process, always responded to emails.

Nathan · 13 August 2025

5/5

Google

I've recently used NEA to let my property. All the staff have been very professional and responsive but special thanks to Jess Glynn for being particularly proactive on the marketing side of things ensuring a speedy occupation.

Nick · 24 January 2024

Agent replied · 24 March 2024

Dear Mr Brown, Thank you for your kind words. That is great to hear. The team@ NEA look forward to working with you in the coming years. Kind regards The team@NEA

5/5

Google

As our primary contact point with NEA on a couple of issues, Marilyn has been fantastic to deal with. From regular, timely and concise communication to an understanding and appreciation for our perspective, having her assist us through these matters has made everything far more pleasant. Thanks for all your help! Alexander & Luana

Luana · 18 October 2024

5/5

Google

A great experience using NEA, the whole team are involved but a special thanks to Gareth and Mark for their special contribution throughout. As a buyer, I was lucky to have them as the selling team and certainly they topped the buying side.

Ti · 25 August 2023

Agent replied · 24 March 2024

DEar Tijesu, THank you for yor kind words. It was a pleasure dealing with you and your family and we hope you will be very happy in your new home. Thank you again from all the team@NEA

5/5

Google

Well managed and prompt to respond to any queries or address any issues. Any communication so far has been clear and transparent. …

Aditya · 13 March 2026

Agent replied · 13 April 2026

Dear Aditya, Thank you for your kind words. Great to hear the team@NEA have delivered a great service over the last three … More

5/5

Google

We spent Saturday viewing three properties in Caversham with Emily from NEA, and honestly, she made the whole experience such a pleasure. …

Gary · 13 March 2026

Agent replied · 13 April 2026

Dear Gary, Thank you for your kind words. Great to hear you had a good viewing experience with the team@NEA. … More

5/5

Google

We recently bought our first house with NEA. Gareth and Mark were extremely attentive and helpful throughout the whole process. We never had to wait long for a response which was reassuring as we had a tight timeline. Thank you.

Ho · 23 October 2023

Agent replied · 24 March 2024

Dear Ho, Thank you for your kind words. It was a pleasure working with you over the months. We hope you are happy in your new home. Thank you again from all the team@NEA

4/5

Google

I have used Nicholas Estate Agents & NEA Lettings since 2020 for finding tenants and I have always found the team to be professional. Recently I have dealt with Jess Glynn and Charlotte Ashley, who have both been efficient and helpful.

Fran · 30 June 2023

Agent replied · 30 July 2023

Dear Fran, Thank you for your kind words. We wllok forward to woirking with again in the future. Kind regards all the team@NEA

5/5

Google

My viewing and renting process was done with Tonisha and she was very friendly and able to to answer any concerns I had. The whole process was very smooth sailing and I managed to complete viewing and signing all within a couple of weeks. 10/10 service :)

Hannah · 9 April 2026

5/5

Google

Charlotte was fab from start to finish. She has been so helpful and patient with my first move on my own. Thank you! x

Megan · 25 June 2024

Agent replied · 24 August 2024

Dear Megan, Thank you for the kind words. They are much appreciate by all at NEA. We wish you well in your new home. Kind regards The team@NEA

5/5

Google

I would like to thank Mark, Gareth and NEA team for all the help and efficient communication, email, calls, and appointments to help us throughout the purchasing processes! I would highly recommend the NEA service!! Luckily we were working with such an excellent team. Great experience!!

Sissi · 4 December 2022

Agent replied · 30 September 2023

Dear Xi, Thank you for your kind words. It was a pleasure and we wish you well in your new home. Kind regards Mark & the team.

5/5

Google

I would like to thank Mark, Gareth and NEA team for all the help and efficient communication, email, calls, and appointments to help us throughout the purchasing processes! I would highly recommend the NEA service!! Luckily we were working with such an excellent team. Great experience!!

Xi · 2 December 2022

Agent replied · 30 July 2023

Dear Xi, Thank you for your kind words. It was a pleasure and we wish you well in your new home. Kind regards Mark & the team.

5/5

Google

Charlotte supported our lettings process. From the outset she was responsive, efficient and helpful. She ensures we were kept informed at every stage. It made the process very smooth. Thank you Charlotte!

Wendy · 25 December 2023

Agent replied · 24 March 2024

Dear Wendy, Thank you for your kind words. We hope that you will be very happy in your new home. Thank you again from all the team@NEA

5/5

Google

Gareth recently showed us around a property, and while we didn't get it, I have to say that was one of the best viewing we had. We didn't feel like a number. Gareth was approachable and took his time to talk us through the property and its history.

Z · 25 August 2022

Agent replied · 24 August 2024

Dear Zameira. Thank you for your review. That is really great to hear that the effort and service put in by the team & Gareth is appreciated. We look forward to finding you a home to buy.

5/5

Google

Gareth recently showed us around a property, and while we didn't get it, I have to say that was one of the best viewing we had. We didn't feel like a number. Gareth was approachable and took his time to talk us through the property and its history.

Zameira · 30 July 2022

Agent replied · 30 July 2023

Dear Zameira. Thank you for your review. That is really great to hear that the effort and service put in by the team & Gareth is appreciated. We look forward to finding you a home to buy.

5/5

Google

Charlotte was very helpful in walking as through the renting process. Thank you

Kevin · 10 November 2024

Agent replied · 10 December 2024

Dear Kevin,Thank you for kind words. Kind regards all the team@NEA

5/5

Google

Thanks to Charlotte for showing me around the property today; she was very familiar with the property I was viewing and was able to answer my questions about whether it was a pet friendly rental on the spot.

Gary · 31 May 2023

Agent replied · 30 July 2023

Dear Gary, Thank you for your kind works. Great to hear that Charlotte and the team@NEA have delivered you a great service. We hope we can find you a home to move into.

5/5

Google

Charlotte is the best person can help You in rental 🙏 …

Alketa · 10 November 2024

Agent replied · 10 December 2024

Dear Alketa, Thank you for your kind works. Kind regards the team@NEA

5/5

Google

Charlotte is very kind and helpful person. Very kind to work with!

Sebastian · 10 November 2024

Agent replied · 10 December 2024

Dear Sebastian, Thank you for your kind words. Kind regards all the team@NEA

5/5

Google

We recently moved into rented property via NEA. From the day of viewing until day of shifting into the property , we were closely in touch with Charlotte Ashley . She briefed us with required details on property. Her quick response and guidance lead to smooth movement to the new property. I would highly recommend her to anyone who wish to rent any property via NEA. Thank you Charlotte..!

Saurabh · 31 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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