Trusted Agent profile · Reading, Berkshire

NEA Lettings Reading reviews

4.6

★★★★★ Excellent

324 reviews across 2 platforms

7 Prospect Street, Caversham, Reading, Berkshire, RG4 8JB

NEA Lettings's office in Reading, Berkshire, at 7 Prospect Street, is rated 4.6 out of 5 across 324 reviews on two platforms, including 320 Google reviews rated 4.6.

Google logo

4.6 / 5

320

Reviews on Google

This office

View Agents logo

4.0 / 5

4

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

We've just moved out of a rental property managed by NEA having bought our first home and have had a great experience! The application process last year was smooth and clear and the property management since then by Ashley has been stellar. As an old Victorian terrace the house has had a few bits of maintenance needed, but he's always been super responsive, incredibly helpful and quick to resolve whenever those issues arose. Would highly recommend them as a letting agency.PositiveResponsiveness, Quality, Professionalism

Rebecca · 25 August 2022

Agent replied · 30 July 2023

Thank you Rebecca and best of luck in your new home

5/5

Google

We would like to thank Mark and Gareth at Nicholas estate agents for their help and guidance in the sale of our family home. They helped us at a difficult time and were very approachable. Both Mark and Gareth guided us through the process, which was very much appreciated. Would highly recommend them to anyone either wanting to sell or purchase a property..

Teresa · 25 December 2023

Agent replied · 24 March 2024

Dear TErsa, Thank you for your kind words. It was a pleasure working with you over the last year or so. We wish you all the best for the future. Thank you again from all the team@NEA

5/5

Google

After I sent my request to view a house, Charlotte promptly emailed me the next day to arrange a viewing. She was quick to offer other available houses as well. During my visit, Charlotte was extremely professional and provided detailed explanations about the property. I appreciated all of her hard work and dedication to her job.

Kristina · 26 April 2024

Agent replied · 24 August 2024

Dear Kristina, Thank you very much for your kind words. Charlotte and the team at NEA were delighted with your comments and pleased to hear their efforts are appreciated. We wish you all the best in your new home. Kind regards the team@NEA

5/5

Google

I have been letting my property for about 10 years now, and the only upsetting thing about Nicholas Estate Agents (NEA) for me, is that I did not find them sooner! Tonisha in particular has been so responsive, thorough and honest through …

Becky · 13 March 2026

Agent replied · 13 April 2026

Dear Becky, Thank you for taking the time to write a few words. Great to hear that all the team@NEA have delivered for you. … More

5/5

Google

We would like to express our sincere gratitude towards both the NEA Sales and Lettings teams in managing the rental of our property and its subsequent sale. Having gone through a failed sales process the year before with a different estate agent, we decided to rent our property and engaged NEA Lettings to market and manage it for us. Roz and the Lettings team were very enthusiastic and professional, they made us feel at ease even though it was our first-time being landlords (and overseas landlords to further complicate matters). They were superb and managed to find great tenants for us within a couple of days. Given our great experience working with NEA Lettings, we decided to work with Mark and his team at NEA Sales on the eventual sale of our house. Mark is very knowledgeable and gave us great advice in terms of marketing strategy and pricing. The team managed to get dozens of viewings within the first week and multiple offers on the table. Mark is an excellent negotiator and was able to get us a higher price than what we thought was achievable. He was also very proactive and frequently followed-up with the buyer and buyer's solicitors to close the deal as quickly as possible. We are extremely satisfied with the result and would highly recommend NEA!

Artem · 11 October 2021

Agent replied · 30 July 2023

Thank you Artem, it has been a pleasure to work with you

5/5

Google

After many years living in the same property I decide moving for a different property that fill up my new needs. And Charlotte is amazing, she understood what I wanted and found for me the right property. She have been very helpful in all process of renting, and with her I don’t feel anxious or nervous because I know that I am in right hands. Thank you Charlotte Thank you NEA

Leandro · 10 November 2024

5/5

Google

Mark & the Team at Nicholas were extremely helpful and sympathetic in helping us sell our family home of over 40 years. We had a very good initial response and managed to sell for the asking price to one of the first viewers. Their advice and experience counted for a lot and I would recommend Nicholas Estate Agents to anyone looking to sell their property in the Reading Area.

Yaron · 1 January 2023

Agent replied · 30 July 2023

Dear Yaron, Thank you for your your kind words. It was a pleasure working with you and your family. Kind regards Mark & the team@NEA.

5/5

Google

Emily was very helpful, didn't feel pressured at all, showed us some additional properties after feedback on the initial few. Overall very positive experience!

Gareth · 23 March 2026

4/5

Google

We viewed 2 properties with Emily. She was friendly and knowledgeable about the local area and the properties themselves, which whilst one might think is to be expected, our experience is that not all agents conducting viewings are able to …

Vrno · 13 March 2026

Agent replied · 13 April 2026

Dear Vrno, Thank you for taking the time to write a few words. The team@NEA do strive to deliver the best service they can. … More

5/5

Google

Emily has been fantastic, very knowledgeable of the properties and the area. Thanks for the time taken to show us around!

Fra · 11 April 2026

5/5

Google

I had another viewing with Emily Smeaton, she is truly talented when it comes to finding the right property for someone. She took on board everything I had asked for. She was absolutely amazing and very informative with great advise.

Anthony · 13 March 2026

Agent replied · 13 April 2026

Dear Anthony, Thank you for your kind words, Its great to hear you had a good viewing experience. Thank you again from all the team@NEA

5/5

Google

Emily has been a superstar. Attentive, knowledgeable, patient and incredibly helpful. Thank you so much for such a positive experience

Kate · 11 April 2026

5/5

Google

Nikolas was an excellent state agent! He was professional, knowledgeable, and always available to answer my questions. He made the process smooth and stress-free, and was proactive in finding potential buyers and negotiating the best deal for me. I highly recommend him to anyone looking for a reliable and trustworthy state agent. Thank you, Nikolas

Giorgos · 23 September 2023

Agent replied · 24 March 2024

Dear Giorgos, Thank you for yoiur kind words. We hope you are happy in yor new home. Kind regards the team@NEA

5/5

Google

I have been very impressed with the friendly approach by the whole NEA team - not only the NEA director, Mark Peto, but especially Emma O'Reilly, who has kindly taken me to all the viewings in her car but also proved very helpful and friendly in my purchase process. She has a very hands-on approach and I know that if I contact Emma, she will be able to act and assist immediately. Having gone through loads of estate agents in Reading in my property search, I can truly say, the NEA agents make a huge difference! Joanna

Fantasy · 1 March 2020

Agent replied

Dear Joanna, thank you for your kind review. Regards, Sara

5/5

Google

"Excellent agency, highly recommended for landlords and people looking to rent or buy. We were pleased to work with NEA, their service was very professional. Gareth kept excellent communication in regard to booking a viewing. I even received a phone call in the morning to confirm the booking. We worked with several other agencies in the area, and NEA is by far the best. As young professionals working in Oxford and Newbury, and as we happen to be internationals, my husband and I felt very welcomed to the UK, and we are happy that we found our new home with NEA".

Amani · 2 March 2019

Agent replied

Thanks Amani, we wish you all the best in your new home.

5/5

Google

My experience was absolutely amazing. As soon as I took interest in the property, I had a viewing the following day and desperately wanted it (even thought there were other estate agents viewing at the same time) but they made it happen for me...and within 2weeks at most , I had the signed tenency agreement in my hands! The service was professional but friendly, efficient but not pushy, and they have answered all my follow up queries the same day I've asked them! I literally couldn't be happier with the service....and I've got to give a big shout out to Gareth especially as he was amazing!! 👌 Thank you NEA xxx

Lucy · 2 March 2018

Agent replied

Thank you Lucy, we hope you are happy in your new home

5/5

Google

After having a bad experience with another Estate agent in the area, it was refreshing to have found a company on recommendation from a friend, who communicate well and keep you up to date with each step of the sale and purchase. I would highly recommend Nicholas to friends and family. Emma was very knowledgable about the properties we viewed with her and anything she didn’t know, she got back to us as promised.

Lydia · 3 August 2020

Agent replied

Thank you for your kind comments

5/5

Google

We recently had the delight of having Isabelle Evely assist us with finding a place to rent. She is extremely friendly, responsive and helpful. This is my first time renting but Isabelle made the whole process very smooth and easy. Highly recommend Isabelle and NEA.

Emily · 27 May 2025

5/5

Google

I would like to thank you agent Charlotte who is being helpful throughout the process of my renting an apartment in Reading. Even though I have not rented the apartment through NEA, but I still do not hesitate to recommend her to anyone who is hunting for a rental agreement in Reading. Thanks Charlotte.

Sam · 1 May 2023

Agent replied · 30 July 2023

Dear Sam, Thank you for your kinds words and thanking Charlotte. We look forward to finding you a home in the future. Kind regards at the Team@NEA

5/5

Google

Charlotte Ashley was very friendly and greatly assisted in our recent move. Communication was prompt and helpful and all our questions were answered. Would recommend NEA lettings

Christian · 10 November 2024

Agent replied · 10 December 2024

Dear Christian, Thank you for yoiur review. Its great to hear that all the team are delivering a good service. Kind regards all the team@NEA

5/5

Google

I would like to thank Charlotte and NEA team for all the help and efficient communication, email, calls, and appointments to help us to find a property in Caversham. Charlotte was so nice, kind and empathic and found the best option for me and my family. Excellent experience, so highly recommend it.

Luis · 31 May 2023

Agent replied · 30 July 2023

Dear Luis, Thank you for the kind words. All the team @NEA do their best to deliver the best level of service they can.

5/5

Google

I had a fantastic service experience with NEA Lettings and I am glad I did. All thanks to Jess Glynn MARLA and Charlotte. These duo have been quite proactive and professional in their dealings with us. Kudos to both of them.

Goma · 24 January 2024

Agent replied · 24 March 2024

Dear Goma, Thank you for your kind words. Its been a pleasure and all the team @ NEA wish you the best in our new home.

5/5

Google

I initially had multiple agents to sell my mother’s house in Emmer Green Reading. Nicolas were by far the most professional, and sold the house very efficiently. Great communication and good buyer selection advice.

David · 26 May 2024

Agent replied · 24 August 2024

Dear David, Thank you for your kind words. Its been a pleasure working with you over the last few months and we wish you and your family well for the future. Kind regards all the team@NEA

5/5

Google

I cannot thank Gareth enough for his outstanding service as my estate agent during the home-buying process. His knowledge, professionalism, and attention to detail were exceptional. Gareth took the time to understand my specific requirements and provided me with a curated selection of properties that perfectly matched my preferences. He guided me through every step of the process, offering valuable insights and advice. Gareth's negotiation skills were top-notch, and he ensured that I received the best possible deal. I am thrilled with my new home, and I owe it all to Gareth's dedication and expertise. I wholeheartedly recommend him to anyone looking for a skilled and reliable estate agent.

Karthik · 16 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read NEA Lettings's Google reviewsLeave NEA Lettings a review
The Trusted Agent

Is this your office? Claim your page.