Martyn Russell Property Services Reading reviews

★★★★★ 5/5

Google

Martyn Russell have managed my property portfolio for a number of years. I have tried other letting agents, but none of them ever came close to giving me the high level of customer service and quality of tenants I want. I would especially like to mention Dawn and Lorraine in the office who always go the extra mile to ensure my tenants are happy. Happy tenants make for a happy landlord

Danny · 22 June 2023

★★★★★ 5/5

Google

I wasn't planning on staying in the area for long but the property is stunning and it's all helped by the staff from Martyn Russel Property Services Ltd. No question is daft, no request is ever not done. They know their business and they are a great team to work with. I've rented for quite a while and this team have been so impressive. The best. I highly recommend them.

Elizabeth · 22 June 2023

★★★★★ 5/5

Google

Martyn Russell have been looking after my property for nearly 20 years and have dealt with all the issues as well as ensuring the property is fully let at a good price They have recently sold the property for me getting a higher price than expected. Recommended!

Richard · 10 October 2024

★★★★★ 5/5

Google

I have been a landlord with Martyn Russell for 22 years. They have looked after all my marketing and tenant credit checks for this period. As well as this, even though I manage directly with my tenants, Martyn Russell have demonstrated an offer of help far exceeding that which I am nominally expecting meaning, I thoroughly recommend Martyn Russell Letting agents, and his entire team. Many thanks guys.

Simon · 22 June 2023

★★★★★ 5/5

Google

Dawn, Olivia and team have been totally amazing! Seamless, professional service!

Tracey · 23 January 2024

★★★★★ 5/5

Google

Lorraine ound us a lovely house to rent in spring 2022, and have been great to work with since. She is very responsive and she and the landlord have dealt with every issue that has come up, promptly and efficiently.

Suw · 28 November 2024

★★★★★ 5/5

Google

An excellent local property agency. The team is amazing in every aspects. Their responsiveness ensure all the inquiries and concerns are addressed swiftly. The entire process throughout my tenancy is highly transparent, I was greeted with honest and open communication. Thank you for helping me in finding a place after my graduation. Special thanks to Martyn, Dawn, Lorraine and Olivia. I highly recommend their service. -Grayson

Grey · 22 June 2023

★★★★★ 5/5

Google

Have had very good experience dealing with Martyn and Alex Russell and their team. Highly recommend this agency.

Tina · 21 August 2025

★★★★★ 5/5

Google

Great service, Alex has been very helpful!

Dominic · 22 February 2024

★★★★★ 5/5

Google

Easy to talk with, highly professional and helpful, answering emails and messages quick and responsibly. Thanks to the agent team, I would recommend Martin Russell to all

Berean · 22 June 2022

★★★★★ 5/5

Google

I have been dealing with Alex Russell regarding the reluctant sale of my parents house. He has been professional and understanding throughout, answered all my questions promptly (even the silly ones) and is not hard to get hold of! The presentation of the house with the walk through film was impressive and I would not hesitate to use them again.

A customer · 26 August 2023

★★★★★ 5/5

Google

Thank you so much to Martyn Russell provided the excellent services to us, especially the best agent, Alex Russell, gave the great service of viewing the property, detailed explain of the property, share the previous energy and supplier. The brilliant team always very helpful and friendly, answered email efficient and effective. I strongly recommend Martyn Russell and definitely refer to my friends.

Connie · 22 June 2023

★★★★★ 5/5

Google

Smallish company running efficiently their business. As a tenant of one of their property for over 10 years I really enjoyed the way they deal with everyday's matters. While being strictly proffesional and efficient there was also an importnat flavour of dealing with real and familiar people. A real gem between similar companies I ever dealt with.

Filip · 25 October 2023

★★★★★ 5/5

Google

We wanted an estate agency that clearly connected us, the sellers, to the buyers to iron out any queries efficiently and to make the process as quick and as easy as possible. We found this worked very well with the Martyn Russell team. A happy stress free sale.

Ian · 22 April 2024

★★★★★ 5/5

Google

Thank you Martyn, Lorraine and Dawn for a wonderful support and guidance throughout my tenancy with you guys! I highly recommend them for any letting services, they are absolutely fantastic team and always available for help!

Dixit · 10 October 2024

★★★★★ 5/5

Google

A very smooth hassle free service provided by the complete team from Martyn, Sandra , Dawn and of course Alex sorry if I have missed anyone out, received higher then expected rental , advise was at hand more or less 7 days a week and has been a delightful to work with this happy bunch.

Ur · 22 June 2023

★★★★★ 5/5

Google

I tried for ages searching for a property but had no success. Some of the agencies we tried were not professional nor honest and had so many red tapes to get through. Martyn Russell was an exception. They were upfront right from the start, easy to talk to, told you what you needed and got down to business. They were very professional, helpful and efficient. I would recommend them to anyone.

Josette · 22 June 2021

★★★★★ 5/5

Google

Martyn Russell are professional, courteous, grounded and prepared to walk the extra mile for you. I have had experience with various estate agents, but none of them have been as approachable as Martyn Russell. Dawn, Lorraine and their colleagues were very helpful right from arranging viewing to every single steps there after. Highly recommend.

Mihail · 22 June 2023

★★★★★ 5/5

Google

Absolutely brilliant. The staff are exceptionally supportive. Martin Russell should be very proud of the excellent staff, their readiness to act fairly and quickly and to help. As a tenant I would honestly recommend them as an agent for working between tenants and landlords. Genuinely blown away, what lovely staff.

Dean · 22 June 2023

★★★★★ 5/5

Google

Very professional estate agents who are also very fair. Were always reasonable when amendments were needed to the property and were always swift to call outs. Highly recommended

Greg · 10 September 2024

★★★★★ 5/5

Google

Absolutely brilliant service! As a buyer it was reassuring to always get through on the phone straight away and get the right help. On completion Alex met me at the flat to give keys and gave me a hamper including a bottle of Moet which was a lovely touch!

Ashley · 22 June 2023

★★★★★ 5/5

Google

I've stayed with Martyn Russel with a number of years and I'd recommend them to anyone. The team are always friendly and easy to talk to. The house itself was in great condition and I was sad to leave it. All in all a great renting experience.

Mateusz · 22 June 2023

★★★★★ 5/5

Google

Excellent property management service from Martyn, Dawn and Lorraine. They are extremely customer centric and provide timely response to every matter. I would highly recommend their service for you rental and buying transactions.

Bhaskar · 22 April 2024

★★★★★ 5/5

Google

Prompt responses, friendly team, effective time management for viewing scheduling, detail knowledge about the property. A trustworthy team I’m happy to work with!

Sabina · 10 October 2024