Trusted Agent profile · Reading
★★★★★
132 reviews across 2 platforms
3, Church Road, Earley, Reading, RG6 1EY
Martyn Russell Property Services's office in Reading, at 3, is rated 4.9 out of 5 across 132 reviews on two platforms, including 131 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Martyn Russell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleThey are so responsible. When there is any problem, they reply and handle promptly. Their work attitude is reassuring.
Hi Mavis Thank you so much for your kind words! 😊 We’re thrilled to hear that you found our team responsive and reassuring. Your satisfaction is our top priority, and we’re always here to assist whenever you need us. Thank you for trusting us! 🌟 …
5/5
GoogleWe use Martyn Russell to source all our tenants. All their staff are extremely polite, communicative and conscientious; a particular thank you to Martyn, Dawn and Sandra who helped us find a new tenant recently. Highly recommended.
Hi Brian, we really you appreciate your glowing review. We are glad you enjoyed our service. Wishing you all the best. MRP Team.
5/5
GoogleGreat service, really helpful , big thanks to Dawn
Thank you Zied, we very much appreciate your feedback and are so glad you enjoy your experience with us. I will forward your appreciated to Dawn personally. Have a great weekend.
5/5
GoogleThe team at Martyn Russell have provided us with an excellent letting service over the years, finding reliable tenants and managing the day to day aspects professionally and efficiently. Always very personable - I wouldn't hesitate to highly recommend them.
Many Thanks Frank for your kind words, we do strive to do our best each day to make the experience as a landlord as hassle-free as possible. Enjoy your day
5/5
GooglePerfect service!! The officers are really helpful and excellent with swift response and communicative. ❤️❤️❤️
Thank you so much, Asri, for your super review. We are so pleased you have enjoyed your time with us. Wishing you all the very best.
1/5
GoogleRental terms were different to what was agreed. I was never told about any changes until it came to signing it to which I was told take it or leave it. Would not recommend.
Hi John, this is not the practice of our team. We can't seem to find you on our system, can you please inform us of the property it was in relation to.
5/5
GoogleMartyn and his family has been looking after my properties for many years now. They are understanding, flexible, helpful and reliable. Thank you for all you have done for me. I really appreciate it.
Hey Ben, thank you for your feedback and your business over the years. Much appreciated. Have a great day!
5/5
GoogleI used Martyn Russell's management services for three years, mainly Dawn and Lorraine, as well as Alex's support with selling a property - they were excellent, reliable and friendly. I would highly recommend them.
We really appreciate your feedback Stephen and are very glad we were able to help you with your sale. Wishing you all the best.
5/5
GoogleDawn and Lorraine have been very helpful during my 7.5 year tenancy would recommend martyn Russell lettings to anyone looking to rent
Thank you, Chris, for your positive feedback. We're glad to hear that we were able to assist you quickly and effectively with any problems that arose. We're always here to help.
4/5
GoogleThank you so much to Martyn Russell and his team for finding great rental property for my family. It was a pleasure to deal with you all during my stay in the property.
Hi Vijay, hope you are well. Thank you very for your kind words and for being a great tenant. All the best in your new chapter. Regards Alex
5/5
GoogleRecently left a property I rented through Martyn Russell for the last 6+ years. Would definitely recommend. Any issues were dealt with quickly. Very friendly team. Thank you Martyn, Lorraine & Dawn.
Massive thank you Celine for you kind words. We wish you all the best in your new chapter. Regards Martyn, Dawn, Lorraine & the team.
5/5
GoogleProfessional, friendly, fair Always very helpful and professional. Good company to work with
Thank you for your review, apologies it taken so long recognise you. As part of my new role, I am now taking care of the social media side. Hope all is well with you Lesley. Regards Alex Russell
5/5
GoogleExcellent service received from Alex. He is very friendly, knowledgeable, experienced and helped me getting everything sorted so efficiently and professionally. Highly recommended.
Hi Younxiu, thank you so much for your awesome review. It was a pleasure to help you sell your rental property and are glad we found you a buyer in the first 2 weeks. You were a joy to work with and hats off to your tenants, who were very helpful throughout the process. All the best in your next chapter. Alex
5/5
GoogleMartyn Russel Property was amazing - from the start I experienced prompt, efficient and professional service. I highly recommend this firm and Olivia in particular.
Much appreciated Anne for your super review, I will be sure to let Olivia know. Wishing you all the best. Alex Russell
5/5
GoogleAlex did a fantastic job marketing my property, keeping me informed of the progress being made at all times, I would highly recommend the company.
Thanks a million Geoff, really enjoyed working with you and very glad we have achieve over asking for you. Wishing you all the best in your new chapter.
5/5
GoogleAlex sold my flat quickly. Very professional and friendly approach to customer needs. Would strongly recommend his services.
Thank you, Ewie, for your kind review! We're delighted to hear that Alex provided you with a quick sale and a professional and friendly approach to your needs. We appreciate your recommendation and are always here to assist you with any future needs.
5/5
GoogleI have always received amazing service/support from the team. They always go that extra mile and we have built a great trusted relationship. Highly recommend .
Thanks very much Phil for your glowing feedback. Really pleased we have been able to help over the years. Speak soon
5/5
GoogleWe are very grateful to your team. you all very nice and helpful. Hope we can meet in future again.
Thank you for your kind words, Kelsey! We're glad to hear that you found our team nice and helpful. We appreciate your gratitude and hope to have the opportunity to serve you again in the future. Take care!
5/5
GoogleWe received an extremely professional, efficient and personable service through the entire process of the recent sale of our property. Highly recommended.
Thanks Paul for the feedback, we enjoyed helping with your sale and wish you all the best for the future.
5/5
GoogleI appreciate the professional, efficient and friendly manner in which the Martyn Russell team managed my rental property for 4 years,
We are very grateful for your review Spiro and are very pleased to hear you have enjoyed your time with us. Have a great day.
5/5
GoogleI must provide 5/5 rating for the professionalism and quicker sense of response whenever I called them. Its a fantastic tenure I have stayed with my rented property by Martyn Russell.PositiveResponsiveness
Thank you very much for your wonderful feedback, the team here in the office are doing their best at looking after valued tenants like yourself.
5/5
GoogleFirst class service from everyone involved, definitely recommend Martyn Russell.
Thank you so much, Caron, for your glowing review! We are thrilled to hear that you received a first-class service from everyone involved and that you would recommend Martyn Russell Property. We truly appreciate your recommendation and value your feedback. If you ever need anything in the future, please don't hesitate to reach out.
5/5
GoogleIt was wonderful journey with you people.. Keep on continuing your good work.
Thank you Premjith, best of luck in your new chapter. Take care.
5/5
GoogleA perfect, marvellous,fast,helpful,kind,lovely team…Thanks for you all…Martyn,Alex,Dawn,Lorraine,Olivia💜 …
Wow! we really appreciate your super review, it is always our aim to help as much as we can, to make things as smooth as they can be for families moving as we know it can be a crazy time. Hope you are settling in well. Speak soon. Alex and the team 🤝😀 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Martyn Russell Property Services, Reading won Trusted Agent.
