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Haslams Estate Agents Reading reviews

★★★★★ Excellent

1,791 reviews across 3 platforms

159 Friar Street, Reading, RG1 1HE

Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,791 reviews on three platforms, including 1,683 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

1,683

Reviews on Google

This office

Facebook logo

3.9 / 5

14

Reviews on Facebook

This office

Trustpilot logo

94

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Haslams Estate Agents Reading is among EA Masters 2026 winners.

EA Masters winner in four years: 2026, 2022, 2020, 2019.

EA Masters by year, 2022 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

This was the second time I have rented via Haslams and their service was great. Emma L. (Client Manager), was very helpful and responsive (probably the most responsive agent I have dealt with). She was always kind and willing to help me. Great service and professionalism. I would highly recommend Haslams and Emma .PositiveResponsiveness, Quality, Professionalism, Value

Sophia · 24 August 2021

Agent replied · 1 October 2023

Thank you for choosing us again Sophia and for sharing your recommendation. - Haslams Estate Agents

5/5

Google

I have a viewing with Alex today he was very professional, explained excellently in regarding the queries and questions I had in regarding the property. Alex knew all the answers I had to each questions I was asking.

Simbaya · 18 September 2023

Agent replied · 18 October 2023

Thank you for your review Diana, we are very grateful. It is great to hear that all your queries were answered by Alex, as we pride ourselves on delivering excellent customer service - Haslams Estate Agents

5/5

Google

Haslams was very responsive during our search for a new home in the city. They supported our enquires to the landlord and all the process went very smoothly.

André · 25 April 2024

Agent replied · 23 August 2024

We are glad to hear that we could make your renting journey smooth and stress-free! - Haslams Estate Agents

5/5

Google

We recently secured a rental through Haslams Reading. Alice helped us navigate renting in the UK including the referencing process. She was efficient, clear with her instructions and super helpful answering our questions. In fact, everyone …

Erin · 8 October 2023

Agent replied · 1 October 2023

This is great to hear Erin, congratulations on your rental! Thank you for the kind words about Alice and the recommendation. We look forward to helping you buy a home and don't hesitate to contact us if you have any questions. - Haslams estate Agents

5/5

Google

Recently I have rented via Haslam .I had a great experience specially they are super responsive . Though I was bit skeptical as I did only video viewing but property turned out to be just as shown in the video.Will definitely recommend.

Arnab · 22 May 2023

Agent replied · 1 October 2023

This is fantastic to hear! We are delighted to hear about positive renting experience. - Haslams Estate Agents

5/5

Google

Michele is the best employer that we had ever deal with on Haslams. She always got an answer for us, always very prompt and clear. We have been dealing with Haslams for the past 5 years and to be fair Michele is … More

Bruno · 26 November 2020

5/5

Google

I have had the pleasure of working with Jack and the rest of the team at Haslams during the exciting process of buying my first property. Everything was completely new to me and Jack took the time to go through each step thoroughly with me … More

Abigail · 27 November 2019

5/5

Google

Haslams look after our property, and I am very happy to say we have always received 5 star treatment from them. Nicola is our agent and she is an absolute delight to deal with. Every issue or fault has always been dealt with promptly, with … More

Cristiana · 27 November 2019

5/5

Google

I've been renting a flat managed by Haslams for about a year and a half, with two client managers in that time. Both were and are consistently quick to respond to any issues and very professional - no problems at all to date. Any requests … More

Robert · 27 November 2019

5/5

Google

A really great company to work with. The staff were knowledgeable, helpful and generous with their time. …

Hugh · 8 October 2024

Agent replied · 23 August 2024

Thank you for taking the time to share your experience with us, we really appreciate your kind words. We understand that in tougher markets it is important to be honest and up-front, and we are glad we could deliver the best outcome for you - Haslams Estate Agents

5/5

Google

I have a viewing with Alex today he was very professional, explained excellently in regarding the queries and questions I had in regarding the property. Alex knew all the answers I had to each questions I was asking.

Diana · 1 September 2023

Agent replied · 1 October 2023

Thank you for your review Diana, we are very grateful. It is great to hear that all your queries were answered by Alex, as we pride ourselves on delivering excellent customer service - Haslams Estate Agents

5/5

Google

Nice and friendly team 🙂 Quick with response and easy to communicate with. Ioana and Katie Wild provided great customer service 👍 Thank you ☺️ …

Gosia · 22 May 2024

Agent replied · 23 May 2026

Thank you for your kind review, we are glad to hear about your experience with Ioana and Katie - Haslams Estate Agents

5/5

Google

Keira Smith, from Haslams helped us through out the lettings process. She was quick in scheduling House view, answering all the queries we had, and she made the reference process seamless. She is proactive and knows how to make things easy for her clients.

Asad · 2 January 2025

5/5

Google

I found Haslams to be very helpful, friendly and professional and I was very impressed with their service. Thank you to Michael Danelian for assisting me with getting my new home! Also to Amy Bentley for working extra late for me and to Emily Taylor. Great team.

Jewels · 2 October 2019

5/5

Google

The support team at Haslams are friendly and proactive and ensure my properties are managed to a high standard. In particular Charlie and Michele do a fantastic job and they are well supported by an excellent team. Really recommend Haslams for a good quality all round service.

Nigel · 2 October 2019

5/5

Google

It was very hard to get a hold of Haslams online and I am so glad I chose to walk in that day. Ever since then, everything was so smooth. My journey with Haslams in renting has never been so easy and efficient. The step by step process was …

Dinie · 30 September 2024

5/5

Google

Last month and while moving houses I've had the pleasure to liaise with Claire S. from Haslams office. She was very helpful and supportive throughout the whole process, and managed my case very quickly, effectively and professionally. Its been a pleasure working with her and would definitely recommend Haslams to anyone.

Sim · 22 May 2022

Agent replied · 31 December 2023

We are delighted to hear of your experience with the team and particularly with Claire, we hope you enjoy your new home! - Haslams Estate Agents

1/5

Google

Haslams is a terrible agent, and in fact the worst agent that I have ever met in my life. The staff never do anything to help their clients. DO NOT CHOOSE HASLAMS AS YOUR AGENT. …

Ga · 8 October 2023

Agent replied · 23 May 2026

Hi Jack, we are very sorry to hear you had issues during your tenancy. We are unfortunately unable to locate the tenancy file with just your first name. Our Head of Property Management, Emily Taylor would like to welcome the opportunity to … More

5/5

Google

Haslams are a first class agency with amazing staff. Working with Emily Taylor and Megan Eighteen over the past 6 months has been a wonderful experience. I highly recommend both the agency and the team that make it what it is!

Ettan · 22 May 2023

Agent replied · 1 October 2023

Thank you for your amazing review Ettan! Emily and Megan are both assets to the Haslams team and are always happy to help. - Haslams Estate Agents

5/5

Google

Dealing with Haslams has been the best estate agency experience I have ever encountered. Throughout the entire process they have been incredibly professional and responsive. Special thank you to Katie Wild for all of her help, and making this an enjoyable experience.PositiveResponsiveness, Quality, Professionalism

Gareth · 24 August 2020

5/5

Google

This review is mostly for the incredible Charlie Rapson, who worked on our tenancy for a few years. Charlie was unbelievably helpful, quick to respond, and very friendly during our entire tenancy (and even beyond!). We were so lucky to work … More

Anna · 26 November 2020

5/5

Google

I was thoroughly impressed by the service provided by Haslams and Max Goldberg in particular. Max was quick to organise the viewings I requested, but he also took the time to talk to me and get to know exactly what I was looking for in a … More

Georgina · 27 November 2018

5/5

Google

Highly recommended. Just completed the sale of a 1-bed flat in Reading. Paul Hayhow was a great help in getting the price right for us and was more ambitious than other agents we looked at. We received an offer within a week and Chris … More

John · 27 November 2019

5/5

Google

We would just like to say a big thank you to Simon, Chris ,Fay and the team for all their efforts with our house purchase process. You have all been fantastic from the first viewing to Contract Exchanged. Can't wait for completion now. It … More

Ranvir · 27 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Haslams Estate Agents Reading

Has Haslams Estate Agents won any awards?

Yes. Haslams Estate Agents Reading won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026, and 3 other industry awards since 2019.

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