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Haslams Estate Agents Reading reviews

★★★★★ Excellent

1,790 reviews across 3 platforms

159 Friar Street, Reading, RG1 1HE

Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,790 reviews on three platforms, including 1,683 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

1,683

Reviews on Google

This office

Facebook logo

3.9 / 5

14

Reviews on Facebook

This office

Trustpilot logo

93

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

Haslams have managed our apartments since 2016. They have been able to quickly & seamlessly fill any tenant vacancies that have come up, providing a continued continuity of income for us. We are very happy with the level of management; …

Barry · 8 October 2023

Agent replied · 1 October 2023

Thank you for your superb review Barry! It's great to hear that our Property Management Team have been managing your properties for 7 years, we appreciate your loyalty. Bushra is an asset to our team and it's great to hear about your smooth experience renting your properties with us. - Haslams Estate Agents

5/5

Google

Haslams has managed 3 of my properties for over 8 years and I have been very happy with the level of service they provide. I’m particularly pleased to have an excellent property manager (Jodie Lancaster) who has been very responsive, …

Michael · 8 October 2023

Agent replied · 1 October 2023

It's great to hear you've been with us for over 8 years Michael! We appreciated the mention of Jodie and our team is always happy to help. - Haslams Estate Agents

1/5

Google

As per my experience they are very professional, Alice baker, who is in particularly handling my tenancy process. Always helping with all my queries and concerns, no matter how many times I called or emailed. She did understand the reasons …

Darshita · 8 October 2023

Agent replied · 1 October 2023

We are sorry to hear about your experience with us. If you would like to discuss this issue further please feel welcomed to get in touch with our head of Property Management, Emily, by calling 0118 960 1029 - Haslams Estate Agents

5/5

Google

This is my first time renting in the UK. The services from Haslams really impressed me. They are responsive, friendly and helpful! Alice Baker who brought us to viewing the property is very friendly. Katie Wild who followed up my Tenancy agreement is very helpful and responsive. She answered my queries very promptly and professionally. I am really satisfied with their services.

Karly · 22 May 2021

Agent replied · 1 October 2023

We're pleased that your first experience renting in the UK was a positive one and we wish you the best of luck in your new property. - Haslams Estate Agents

5/5

Google

Thank you Katie Wild who dealt with our renting processes as quickly as possible.

Lee · 22 May 2021

Agent replied · 1 October 2023

Thank you for your review. - Haslams Estate Agents

3/5

Trustpilot

Mixed Service

Mixed Service. Depends on the individual i guess. Have been told blatant "untruths" by one of the team managing my property and treated like a child, I have rented properties as both an owner and tennant for years. I have limited faith now in what is true and what is not.

Jim · 27 November 2024

5/5

Google

Had a great experience renting a flat with Haslams - Michael D was extremely helpful and efficient, dealing with my questions quickly and with endless patience. I am very pleased with the service I've received so far and would be happy to rent with them again

Corina · 22 May 2023

Agent replied · 28 December 2024

Thank you for choosing us Corinne! It was our pleasure to have you rent with us, and we are glad that during this time Michael could solve all your queries - Haslams Estate Agents

5/5

Trustpilot

I really enjoy every bit of getting my…

I really enjoy every bit of getting my apartment from Haslam, they didn’t stress me at all. The process went successful and trust me I have no regrets.

Oluwatobiloba · 5 September 2025

5/5

Google

I found Haslams to be extremely professional and knowledgeable making the purchase of my new property seamless and a great experience. Would definitely recommend and use Haslams Estate Agents again.

Maureen · 22 May 2024

Agent replied · 23 August 2024

We are glad to hear about your experience with us and wish you congratulations on the purchase of your new home! - Haslams Estate Agents

5/5

Google

I have been a tenant with Haslams for over a year and I want to thanks to Charlie Rapson in particular for his hard work and his constantly help. I really appreciate all the support you have giving me even when I was pain. Great agency and great people working there.

L · 2 October 2019

5/5

Trustpilot

Letting

I was supported by Katie Wild on the extension of tenancy agreement and she always responded swiftly!

S · 15 December 2025

5/5

Google

5 stars for BUSHRA TABASSUM.

Fabio · 22 May 2025

Agent replied · 23 May 2026

Thank you for your 5-star review Fabio! - Haslams Estate Agents

5/5

Trustpilot

excellent service

Haslams staff are highly trained and pro active. They will not miss lead you with high value quotes to attract business. They are able to meet all your housing needs, nice to have a quality local company.

Ann · 21 May 2025

1/5

Google

Terrible! Just terrible. They have amazing sales agents, you get this, you have this but absolutely horrendous aftersales property management team. I mean everyone in property management is just defensive. It's like they have been told to … More

Prateek · 5 November 2023

Agent replied · 26 November 2023

Hi, we are sorry to hear about your experience with us. Please get in touch with our Head of Property Management to resolve this issue by calling 0118 960 1029 - Haslams Estate Agents

5/5

Google

Haslams are well established reliable estate agents. Their expertise is recommended by other professionals in town. I have known them for some 40 years and used them again this year 2023 . The service has been excellent, always replying …

Richard · 8 October 2023

Agent replied · 1 October 2023

Thank you for the review, Richard. - Haslams Estate Agents

5/5

Google

I rented with Haslams before for four years, and everything went well, including them promptly arranging repairs when necessary. After a break, I am currently in the proces of renting again with them. Bayleigh in the Haslams office has been very helpful throughout this process.

James · 22 May 2023

Agent replied · 1 October 2023

James this is fantastic to hear! Thank you for the special mention of Bayleigh. - Haslams Estate Agents

5/5

Google

Have used Haslams to manage a tenancy and sell a house. I have always found them professional, quick to deal with any issues and available for honest advice. The selling process has been navigated and handled very smoothly by Chris and Fenella. Would recommend Haslams.

Andy · 22 May 2023

Agent replied · 1 October 2023

Hi Andy we're pleased to hear that you've had a smooth journey with both selling and managing your tenancy with us! Thank you for the recommendation. Our residential team are always happy to help. - Haslams Estate Agents

5/5

Google

Really pleased with their quick responses to any types of queries I have and they have very nice staff that they can understand us and suggested best possible resolutions for entire tenure with them. I highly recommend to anyone who wanted to rent in Reading.

Rama · 22 May 2023

Agent replied · 1 October 2023

We are pleased to hear this! Thank you for the recommendation. - Haslams Estate Agents

1/5

Google

Rubbish like any british letting agency. The process is always the same: 1) Advertise an overpriced "ruin" known as room or flat nowadays though edited …

AK · 16 September 2025

5/5

Google

We were very pleased with this agency that helped us with options in our home rental process in Reading/UK. In particular, we rented our house as a result of the assistance we received from Katie during the rental process we liked. Thanks to her for all help in the process. You can choose that agency with peace of mind.

Serdar · 1 October 2021

Agent replied · 1 October 2023

We always aim to provide peace of mind for our customers, so it's great to see that you had a smooth rental process. - Haslams Estate Agents

5/5

Google

Haslam's is my first letting agent in UK to get a flat for rent and they are very helpful and effective in guiding through the entire process. When we raise any repair issues resolving quickly. I am very happy with the support and understanding about tenants concerns as well.

Chandrasekhar · 4 January 2023

Agent replied · 1 October 2023

We are thankful for your review Chandrasekhar. We understand fixing issues in efficient time is greatly important, especially this time of year, so we are glad to hear you are happy with our services - Haslams Estate Agents

5/5

Google

Thank you so much to Thomas Attewell for an attentive and efficient customer service with a very warm and friendly personal touch. It was very important for us to find our first house in a private and safe location and Thomas tried his very best to negotiate the best deal.

Anna · 2 October 2019

5/5

Google

I visited two units on Kenavon Dr with my wife, and we were warmly welcomed by Moma, who showed us around the unit. We fell in love with the property and would definitely recommend the agency.

Marcos · 22 May 2025

1/5

Google

I called to view a property, and initially told I couldn’t see it. Then I was called back and told I could view it, but only at a very specific time. (This bit isn’t the problem at all). …

Yuvi · 8 October 2023

Agent replied · 1 October 2023

Dear Yuvi, We are very sorry to read your experience and we must sincerely apologise for … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Haslams Estate Agents Reading

Has Haslams Estate Agents won any awards?

Yes. Haslams Estate Agents Reading won Platinum in The Trusted Agent 2026 awards.

Want Haslams Estate Agents Reading to help?

Send Haslams Estate Agents Reading a message.

What do you need help with?

Haslams Estate Agents Reading will use your details to contact you about this. See our privacy notice.

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