Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSuperb service from Emma Saunders at Haart Lettings. She is very professional and easy to deal with. Her response time is second to none, always helpful and efficient.....
C · 30 July 2022
Agent replied · 30 July 2023
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleEmma Saunders has promptly resolved the enquiries I've submitted to the Haart Property Management team. Always a pleasure to speak with her
Anton · 2 March 2023
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, | Thames Valley PM
★★★★★ 5/5
GoogleExcellent service. Very friendly staff. Very efficient and helpful.
Vikas · 24 January 2024
Agent replied · 24 March 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 5/5
GoogleJoanne kettle was very professional, understanding about my situation and always is punctual regarding replying to my emails.
Edward · 31 May 2023
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleGreat service and fast turn around from James Underwood @ Haart Lettings Agency Ltd. Highly recommended.
Bilal · 23 July 2023
Agent replied · 30 July 2023
Thank you for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Emma Saunders & the Property Management Team | Thames Valley PM
★★★★★ 5/5
GoogleEmma Saunders in property management has been an amazing help and support. She is highly professional and very organised making her an asset to the team
Craig · 30 July 2022
Agent replied · 30 July 2023
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleEmma Saunders quickly and passionately stepped in to resolve an issue with the taps, I couldn't have asked for a better agent to help me.
Hkmintah · 3 September 2022
Agent replied · 30 July 2023
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleChinedu Monye - it's been a pleasure liaising with you reg my tenancy, very professional approach, renewal processed in a timely manner.
Dominika · 2 December 2022
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Thames Valley Property Management Team l
★★★★★ 5/5
GoogleAlex Simms at haart is a pleasure to deal with she is the most professional property manager I've ever had the pleasure of dealing with.
Ellis · 30 July 2022
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleWe’re living in house via Haart many years and always they helped if was any problem. Perfect services.
Jenik · 1 April 2023
Agent replied
Thank you so much for the 5 stars for the service you received from Emma Saunders
Kind regards,
Lynna Proctor | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleReally happy with the service of agency. They are very responsive and helpful. Emma and Chloe provide excellent customer service and are easy to communicate with. Highly recommended from my perspective.PositiveProfessionalism
Natália · 27 August 2021
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Lynna Proctor | Property Management Manager | Thames Valley PM
★★★★★ 1/5
GoogleAbsolutely useless they font pixk up the phone, constantly going through to the overflow how is there noone available to pick up the phone. I have left several messages and even sent an email through right move and nothing no call back, its been Iver a week I've been trying to book a viewing. Absolutely disgraceful!
Diana · 30 July 2022
★★★★★ 5/5
GoogleGreat service from Emma Saunders, who has done a fantastic job in managing our property. She's always very understanding and helpful with all requests.
Tanzila · 30 July 2022
Agent replied · 30 July 2023
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleI am grateful to Emma Saunders who assisted me at the end of my tenancy, having prepared a check-out report and got the deposit released quickly. I was pleased to communicate with her.
Alexander · 5 February 2021
Agent replied
Hi Alexander,
Thank you for taking the time to leave a review, Property Management greatly appreciates all feedback we can receive.
Kind Regards,
M4PM
★★★★★ 5/5
GoogleShakeerah from Haart has been so nice and helpful with all of our queries. Thank you!
T · 1 May 2023
Agent replied · 30 July 2023
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Emma Saunders, Senior Property Manager | Thames Valley PM
★★★★★ 5/5
GoogleExcellent service from Emma Saunders in property management - always there when required and prompt with responses to queries. Would highly recommend
Caroline · 3 October 2022
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Thames Valley Property Management Team
★★★★★ 5/5
GoogleHaart has been exceptional in providing the services to me since beginning, Kristyna being extremely helpful and wonderful. Starting from house viewing, rental agreement and renewals and periodic checks at home.
Best wishes for your continued success.
Anshul · 29 July 2019
Agent replied
Thank you very much for taking the time to leave such positive review. If ever we can assist you again in the future, please do not hesitate to contact us!
★★★★★ 5/5
GoogleI've been using haart for many years and I have had a fantastic experience. Staff have been responsive, fair to both tenants and landlord and able to deal professionally with the occasional non routine problem. Highly recommended!
Peter · 29 July 2019
Agent replied
Thank you very much for taking the time to leave such positive review. If ever we can assist you again in the future, please do not hesitate to contact us!
★★★★★ 5/5
GoogleGreat smile and service Chloe.
Collen · 25 December 2023
Agent replied · 24 March 2024
hank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 5/5
GoogleHaart have great personality, they work hard, do what the promise and saved us alot of time and effort in finding a new home on more than one occassion!
Use them for no stress and no hassle.
Pete · 31 July 2017
Agent replied
Dear Pete Baker, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Earley (Lettings)
★★★★★ 5/5
GoogleI have used Haart in Reading for over three years now and they currently look after all of my properties. I have always found them helpful, professional and effective.I would definitely recommend using them.
Colin · 29 July 2019
Agent replied
Dear Colin Chapman,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Earley (Lettings)
★★★★★ 4/5
GoogleAlthough there were a few hiccups early on, the team at Haart have worked diligently towards a successful conclusion and have most definitely earned their money. Will have no hesitation in using them again.
Geoff · 29 July 2019
Agent replied
Dear Geoff Helliwell,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Earley (Lettings)
★★★★★ 5/5
GoogleEmma Saunders contacted me (live overseas) for some works my tenants requested and helped through the entire process quickly and efficiently.PositiveProfessionalism
Vipul · 22 June 2022
Agent replied · 21 June 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleHave been dealing with Lynna Proctor regarding my rental property and found Lynna very helpful and responded quickly to any queries I hadPositiveResponsiveness, Quality, Professionalism, Value
Diana · 22 June 2021
Agent replied · 21 June 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Lynna Proctor | Property Management Manager | Thames Valley PM
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