Trusted Agent profile · Reading, Berkshire
★★★★★
577 reviews across 2 platforms
193 Wokingham Road, Reading, Berkshire, RG6 1LT
Part of haart, see every office.
haart's office in Reading, Berkshire, at 193 Wokingham Road, is rated 4.8 out of 5 across 577 reviews on two platforms, including 576 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleEmma Saunders in maintenance was very helpful and quick to respond
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleI really appreciate your help and support Alexandra Simms. Thank you.
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleI've had a great experience dealing with Chloe Milton, she has always been professional and thoroughPositiveResponsiveness, Quality, Professionalism
Thank you very much indeed for your kind words. Please do not hesitate to contact us anytime if ever you need to.
5/5
GoogleI have the amazing Chloe helping me out. 10/10 customer service, very kind and a sweet person. top lass!PositiveResponsiveness, Quality, Professionalism, Value
Dear Customer, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Earley (Lettings)
5/5
GoogleKatie Malham, lettings department, very helpful, dealt very quickly with problem and excellent feed back, thank you
Dear Mike Brooks, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We hope to be of service to you again in the future. Best wishes, haart Earley (Lettings)
5/5
GoogleEmma Saunders thank you!
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, | Thames Valley PM
5/5
GoogleEmma Saunders has given me superb service and responded promptly to all my queries, much appreciated.PositiveResponsiveness, Professionalism
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM
5/5
GoogleExcellent service from Emma Saunders in Property Management.
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Thames Valley Property Management Team
5/5
GoogleThank you again to Emma Saunders in property management
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleI have known Emma Saunders years and she always goes above and beyond to assist me. 10/10 service!
Thank you very much indeed for your positive feedback. We are please to hear you have had a great service from our property management team.
5/5
GoogleIt’s always such a wonderful experience dealing with Emma Saunders.She is so helpful and responsive.Highly recommended !!!
We're happy to hear you had such a positive experience with our team and thank you very much indeed for your kind words. Please do not hesitate to contact us anytime if ever you need to.
1/5
GooglePoor description of property that will be provided, do not stand behind promises, got the content document wrong, and responsiveness was inadequate.
Dear Mr Solomon, Thank you very much indeed for taking the time to leave this review, although I am very sorry that you felt it necessary to do so. I am aware that Chloe has addressed your concerns already, and that the landlord has also now met with you and assisted. I am very sorry that you feel our service did not live up to our usual high standards, and we shall use this feedback to help us improve further. Kind regards haart Earley (Lettings)
5/5
GoogleExcellent service from Emma in Property management team
Thank you for your kind words. We appreciate the feedback and will ensure this is relayed back.
5/5
GoogleI have always received excellent service from the Earley team in particular from David. Im very happy with the Early office.
Thank you very much for taking the time to leave such positive review. If ever we can assist you again in the future, please do not hesitate to contact us!
5/5
GoogleThis review is for Emma SaundersPositiveResponsiveness, Quality, Professionalism
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
2/5
GoogleThey didn't even bother viewing my property...
Thank you very much indeed for your feedback. I am sorry to say we are unsure what this relates to. If you wish to contact me directly I shall be very happy to discuss any concerns you have. Kind regards, David Brownbill, Branch Partner 0118 966 8448
5/5
Googlethanks to chloe milton on the professional and efficient job in letting our property, would recommend to all Land Lords
Dear Sandra Crame, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We hope to be of service to you again in the future. Best wishes, haart Earley (Lettings)
2/5
GoogleThey didn't even bother viewing my property...
Thank you very much indeed for your feedback. I am sorry to say we are unsure what this relates to. If you wish to contact me directly I shall be very happy to discuss any concerns you have. Kind regards, David Brownbill, Branch Partner 0118 966 8448
5/5
GoogleCovering for the local team. Very professional and easy to deal with.
Thank you so much for your kind words. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Berkshire PM
5/5
GoogleEmma Saunders acted promptly and solved the issues straight away, saving me money and stress.
Thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback!
5/5
GoogleThis rating is for Emma Saunders
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
GoogleEmma Saunders services is good !
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
5/5
Googlevery helpful and productive from property manager Emma SaundersPositiveResponsiveness, Quality, Professionalism, Value
We're happy to hear you had such a positive experience with our team and thank you very much indeed for your kind words!
5/5
GoogleThe agency and also all of the people how are in the agency are perfect and very helpfull.
Dear Cristina Garrido, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Reading won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
