Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been absolutely delighted with the service I have received from Haart. David Brownbill could not have been more helpful whenever I have encountered any issues or needed any advice. He has always made me feel like a very valued customer although I only own one rental property. I would wholeheartedly recommend Haart Lettings in Reading.
Sally · 29 July 2019
Agent replied
Dear Sally Proudlove,
Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Earley (Lettings)
★★★★★ 5/5
GoogleGreat customer service from Kareema who explained she is a concierge however took a message to pass onto the Lettings team!
Much appreciated,
R.Williams
R · 12 February 2024
Agent replied · 8 December 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 5/5
GoogleJust a quick mention to Emma Saunders, Joanne Kettle and James Underwood. Attentive, knowledgeable and incredibly helpful. I don’t normally leave reviews but felt compelled to mention them! I won’t hesitate to use Haart again.
Joseph · 1 May 2023
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, | Thames Valley PM
★★★★★ 5/5
GoogleThis review is for Emily Harris who is very helpful throughout the tenancy we had with Haart agency. She is always try to get the things sorted as soon as possible. It was pleasure to have you as our agent from Haart agency. Thanks for all your support Emily.PositiveProfessionalism
Pavan · 27 August 2021
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Lynna Proctor | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleReceived great service from James Underwood and Joanne Kettle while dealing with a query - thank you for your friendly manner, patience and help with answering all my questions. Great communication skills!
Harjinder · 23 July 2023
Agent replied · 30 July 2023
Thank you for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Emma Saunders & the Property Management Team | Thames Valley PM
★★★★★ 5/5
GoogleZain, he was very well behaved and patiently explained and treated politely and came on time
Mehdi · 27 June 2024
Agent replied · 26 August 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 5/5
GoogleZain. Good agent. Helped me out. 100% recommend.
Ali · 3 November 2024
Agent replied · 10 November 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 5/5
GoogleBeatrice Bejenaru attended to us well
Awolalu · 1 December 2024
Agent replied · 8 December 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleEmily can be relied on to respond promptly and thoroughly to any issues or queries relating to the tenancy. She is a very efficient intermediary with the tenant when required and equally has always sourced quality replacement tenants when nesessitated by the end of an existing contract.PositiveResponsiveness, Professionalism
Trevor · 27 August 2021
Agent replied
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Lynna Proctor | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleExcellent Customer service by Property manager Joanne Kettle. She is very engaging and I am very impressed by the way she has dealt with all my property queries in a timely manner. I have not had to chase up for anything.
Olu · 30 July 2022
Agent replied · 30 July 2023
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleVery helpful and friendly service from Beatrice today
Trev · 17 October 2024
Agent replied · 24 October 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleI have been using Haart for over 5 years now. I have had a very good experience.
I have been particularly impressed with James Underwood, his customer service skills are fantastic.
Jonathan · 30 June 2023
Agent replied · 30 July 2023
Thank you for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Emma Saunders, Senior Property Manager, | Thames Valley PM
★★★★★ 5/5
GoogleHad to phone this morning and had the pleasure in speaking to a lovely friendly professional lady call Emma Saunders, she was so helpful and put me at ease as this is the first time I have ever rented my property . Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Lesley · 22 June 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback!
★★★★★ 5/5
GoogleThe state agency person, called Zane, was very nice and helpful
Alan · 25 August 2024
Agent replied · 24 October 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 5/5
Google5 stars for Emma Saunders' professionalism and being very understanding of our situation. She is always very helpful and gets things done. She is a great asset for Haart Lettings.PositiveResponsiveness, Professionalism
Shahid · 22 June 2023
Agent replied · 21 June 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleZayn showed me room the way he approach was good and kind
Saitarun · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 5/5
GoogleIt's been a long time and excellent service from haart lettings agents from great people, more importantly Joanne kettle for her tremendous support and timely response to our needs. We can't thank you enough... You guys are unique
TAOFEEK · 3 September 2022
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Thames Valley Property Management Team
★★★★★ 5/5
GoogleVery good experience with Mr. Zayn he explained everything about home
Ram · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 5/5
GoogleZAIN
Very kind and helpful and supportive.has shown good image of his office
Patrice · 14 June 2024
Agent replied · 21 June 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 1/5
GoogleHaart agency have been overcharging me for last two years roughly 30£ Or 40£ per month now total approx 1000£ and counting
I did contact Joanne Kettle re this matter but nothing has been done i still didnt receive any reimbursment not mentionig appologies instead she did send me link so i could gave her positive feedback 😂😂 You cant make this up …waste of time if im honest .
Filip · 30 July 2022
★★★★★ 5/5
GoogleZayn - Good viewing - Answered all questions. 👍 …
Ayesha · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner
★★★★★ 5/5
GoogleBeatrice Bejenaru Did great job, keeping me upto date on everything thanks
Syed · 21 June 2024
Agent replied · 26 August 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleEmma did a wonderful job for property we are renting, very diligent with details and great follow through. Always with a smile.
Izzy · 11 November 2023
Agent replied · 10 November 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleShakeerah has done an awesome job always assisting me with my queries promptly and accurately with her proficient expertise . She delivers a 5 star customer experience . Thanks again
Jamie Ross
Jamie · 31 January 2023
Agent replied · 30 July 2023
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
