Trusted Agent profile · Reading, Berkshire
Verified
★★★★★
895 reviews across 2 platforms
46 Market Place, Reading, Berkshire, RG1 2DT
Part of Chancellors, see every office.
Chancellors's office in Reading, Berkshire, at 46 Market Place, is rated 4.3 out of 5 across 895 reviews on two platforms, including 542 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
1/5
FacebookI would highly recommend giving these guys a miss..... Or at least the leominster branch anyway. Absolutely appalling service. We certainly won't be approaching this company with our money in the future.
Thank you for bringing this to our attention Lexi, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
GoogleExcellent agents, competitive pricing and real professional brochure and photographs of our property. Theo and team very very helpful.
5/5
FacebookCasey Gramson MARLA is all friendliness and always happy to help with my requests. Really impressed with her communication skills and professionalism, always speaks calmly and explains things thoroughly. I highly recommend her. A Aouissi
Thank you! Enjoy the sunshine at Brighton!
5/5
FacebookI've been in contact with Josh & Gareth at Chancellors on the telephone to discuss potential rental properties. Both have gone above and beyond with their customer service and have really done everything they can to help me.
Thank you Mark, glad we can help, and if there's anything else you need please feel free to drop me an email. All the best.
5/5
FacebookI had brilliant experience with chancellors but especially with FIONA FENNELL she helped me with every thing in a very professional manner quality customer service was provided by FIONA FENNELL I give her ?????
Fiona Fennell
5/5
FacebookI recommend this asset. A great team, especially Rebecca Joel, who helped me through the steps to get a home.??????
5/5
FacebookThank you to Been Itkerd for very helpful and professional service. Have had good experience with the Chancellors so far.
1/5
FacebookWorst ever experience as an estate agent. Property with them for more then 50 -60 days. Not even single viewing. Think twice before letting with EN5 team. Barnet Lettings 1 Exchange Buildings,High Street Barnet EN5 5SY
Hi Mitul, we are very disappointed to read your negative feedback. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this matter? Many thanks.
5/5
FacebookAylesbury office fantastic. Especially Nathan Armstrong who's not only friendly, professional and helpful. But nothing was too much trouble. Totally recommend!
5/5
GoogleHello, I appreciate the support i have taken from Mr. Luis Allwright. Thanks
Thank you Evren for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookThank you to Jessica Kendall for a 5 star service - very quick turnaround for required documents. Thank you again.
5/5
GoogleVery positive experience. Gareth Briggs has been very helpful, thorough and quick to respond to our requests.
5/5
FacebookI had a brilliant call from Kassandra Hopkins who is great. She found me the best service for my circumstances and made me feel so comfortable throughout. I would 100% recommend to anyone!
Livy, Thank you for your feedback. Well Done Kassandra
5/5
GoogleVery pleased with the breadth and depth of information and advice provided. No hesitation in recommending for property-related transactions.
Thank you for leaving us this great review Robert, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleClass performance from Dave and team in letting my property. Over asking price and continuous communication.
1/5
GoogleMessed around, really poor communicators. Avoid at all costs.
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookI experienced a lovely conversation with Brad Haven who is currently helping me choose a property to rent, I found him very friendly and I found the services very useful! Extremely polite
Thanks so much!
1/5
FacebookStop cold calling and emailing former property owners who stopped using you to manage their property years ago because of your shoddy service, saying you have someone urgently in need of a rental property.
Hi Phil, we are disappointed to note your comments. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.
5/5
GoogleDavid was extremely helpful to me. He's very kind and has lots of wisdom about his job. Thank you!
1/5
FacebookAbsolutely disgraceful. 48 hours before my step daughter was due to move into a rental property Chancellors have told her that the move cannot go ahead. She has a signed contract and has paid the deposit. No one is responding to phone calls or emails. Spent the whole morning trying to get hold of someone to find out what is happening.
5/5
GoogleDean Smith from Reading Chancellors helped me lot in finding me a property to rent.
Hi Swetha, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookThank you Casey Pitkin for your help and support today, tried her best to help and excellent service.
5/5
FacebookThank you to April Montagna who’s been very helpful and efficient in managing a family rental property.
5/5
GoogleReally good service, staff member Charlotte was wonderfully helpful and professional. Would highly recommend :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chancellors, Reading won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent.
