Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleHard to believe that you are looking to buy or rent and no one is calling you back to arrange a viewing. They are either short staffed or they don't really care to get the best deal for the landlords.
George · 28 July 2019
Agent replied
Dear George, We are very sorry and shocked to hear about your experience. We pride ourselves on giving our clients a very high standard of service. In order to enable us to look in to your matter further can you please contact us at SeniorSupport@chancellors.co.uk and they will assist you wherever possible.
Thanks
★★★★★ 5/5
GoogleMillie is a credit to the Organisation. She is patient and very thorough. It is really a pleasure dealing with her on our purchase.
Alfred · 28 July 2019
★★★★★ 5/5
FacebookWe've been letting with Chancellors for a short time but so far our experience has been great. Our property manager, Francesca, has been particularly helpful, always quick to respond to emails and deal professionally with any issues we've had.
Matthew · 10 October 2019
Agent replied
Thank you so much for your feedback
★★★★★ 5/5
GoogleWorked with David Paton to let my property in Reading, he was honest, very helpful and brilliant at his job, would highly recommend
Robert · 28 July 2019
★★★★★ 5/5
GoogleWonderful professionals.. they explained things in detials
Moses · 24 January 2024
Agent replied · 24 March 2024
Thank you Moses for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookFrancesca Deacon has been most attentive and helpful in responding to my queries around our flat rental. Such good service - thanks!
Carole · 8 October 2019
★★★★★ 5/5
FacebookThe service provided by Katrina Dawson has been professional and satisfactory. Her attention to the complicated situation of my property has been very helpful.
Christy · 25 April 2018
★★★★★ 5/5
FacebookMassive thank you to Katie Ralls who has been super helpful to us at the beginning of our tenancy. Everything done quickly and brilliant communication!
Sophie · 21 November 2016
★★★★★ 5/5
GoogleGreat communication. Easy access to all information.
Andrew · 23 December 2023
Agent replied · 20 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleQuick response, very helpful and easily approachable. Thank You for helping to secure house quickly.
Savitha · 31 May 2023
Agent replied · 30 July 2023
Thank you for this wonderful review savitha. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookVery friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.
Snm · 5 October 2017
★★★★★ 5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
Lissie · 22 September 2017
★★★★★ 5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
Lauren · 17 November 2016
★★★★★ 5/5
GoogleGreat communication. Easy access to all information.
Vi · 3 December 2023
Agent replied · 31 December 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookGeorgia Weaver was excellent in taking me through the letting renewal process. prompt replies to any queries. very good service
Luisa · 23 July 2019
★★★★★ 5/5
GoogleGood job Ella! Professional and tactful…like your service.
Yong · 24 October 2023
Agent replied · 29 October 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookWe recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.
Kay · 27 March 2018
★★★★★ 5/5
GoogleShe has done fantastic job. She explained me everything thoroughly.
Muhammad · 2 September 2023
Agent replied · 30 September 2023
Thank you Muhammad for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAisha and team were very helpful!
Wania · 30 July 2022
★★★★★ 5/5
FacebookI want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!
Ser · 8 February 2021
Agent replied
Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookThe service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.
Quaver · 6 November 2020
Agent replied
Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️
★★★★★ 5/5
GoogleAchilles communication is top notch and has been very helpful, professional in property search by explaining about property and procedures involved
Ravi · 3 September 2022
Agent replied · 30 July 2023
Thank you Ravi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookThanck you Chancellors...you have a great team,specially Nathan is doing a professional job and i have a good experience with him..well done
Duta · 6 December 2017
★★★★★ 5/5
FacebookId like to thank Mary Hughes.
Mary has been a excellent help with all my questions and any property problems. Very professional
Harry · 19 September 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
