Chancellors Reading reviews

★★★★★ 1/5

Google

Worst experience to date in Reading. First they tried to sell some unnecessary extra legal package, then never answered any emails, then send some totally useless automatic "statistics", then continued spamming me long after the contract was over despite unsubscribing to all their emails... all show, no action. Have tried other much more professional estate agents in Reading and London.

Patrick · 10 November 2023

★★★★★ 4/5

Google

Worked with an agent named Ethan. The process was slow, and it was challenging to get responses at times, but things eventually came together. Overall, he provided positive feedback and made a strong effort to communicate with the landlord on our behalf.

Emma · 10 October 2024

★★★★★ 4/5

Google

Had a very nice experience with Chancellors. Specially Georgia, she was very helpful and guided us in right way. She always makes sure that she follow up with all the parties involved to make a smooth transition.

Kritika · 16 December 2024

★★★★★ 5/5

Trustpilot

Renting with Chancellors and property manager Franki

I am currently renting a house through Chancellors, and my property manager is Franki. She is the best! She always follows up on time, even with difficult issues, and gets everything sorted out quickly.

Kseniya · 22 January 2026

★★★★★ 5/5

Google

Ethan was quite nice and polite. Very helpful

Esther · 23 May 2025

★★★★★ 5/5

Google

An excellent and professional operator. Great verbal skills and kept me fully updated.

Johnny · 20 September 2025

★★★★★ 5/5

Google

I had a great experience house hunting with Chancellors Reading. Alice showed us around properties that met our criteria perfectly. She was very knowledgeable, professional, friendly and maintained good lines of communication. She also provided us with advice which was particularly useful as first time buyers.

Meghna · 12 July 2024

★★★★★ 5/5

Google

Very professional and helpful agents. We have just moved to UK and presently searching for a home in reading. We have gone through a lot agencies in reading but chancellors has provided hands down the best services and have the top listings too Achilles Michalari - our assigned agent has been very proactive and helpful with our search.

Vaibhav · 10 November 2023

★★★★★ 5/5

Google

​Really happy with the support provided by Chancellors on renting the property in Reading. Would appreciate the efforts and time put in by Achilles Michalari to close out the deal as quickly as possible. Honestly, I got the new property within a week after moving to the UK. Really appreciate the response and efforts. Thanks a lot. ​

Ajitesh · 10 November 2023

★★★★★ 5/5

Google

Luis Allwright was super helpful, and went the extra mile just to make sure I was getting the right property!

Bruno · 12 January 2023

★★★★★ 5/5

Google

My wife and I were accompanied by Ethan Howes to view the property in Reading. He is a professional agent and a polite, kind gentleman. I highly recommend this real estate agency for their honesty and professionalism.

Xiao · 9 November 2024

★★★★★ 5/5

Google

If you’re looking for a professional service and a hugely reliable estate agent, call chancellors and ask for Daniel. Not only is he readily available, he ensures a smooth rental process to end of transaction!

Isaiah · 2 December 2024

★★★★★ 5/5

Google

Jack Woodhouse has dealt with various viewings through Chancellors, in fact all of my recent viewings. He has been nothing short of brilliant! He has kept me informed at all times and does everything by the book, communication has been outstanding. He had a lovely manner and has remained courteous the whole way through and made a stressful time so much easier. Well Done Jack and thank you!

Clare · 10 November 2022

★★★★★ 5/5

Google

Greeted very politely at the property I was viewing, great responses and helpfulness from Ethan about any questions that I had and I hope to be successful with the property that i viewed. Kind Regards, Dylan.

D · 26 October 2024

★★★★★ 5/5

Google

Ethan provided excellent services. He is friendly and professional. Although the original property was already fully booked, he tried to find another property in the same building and confirmed the booking of view at the same time.

二少 · 10 October 2024

★★★★★ 4/5

Trustpilot

Fast and efficient

Replied quickly to initial enquiry at short notice

DD · 22 June 2026

★★★★★ 5/5

Google

I recently attended a viewing for a rental property, and overall, it was a positive experience. The location was convenient, and the neighborhood seemed safe. The property itself was well-maintained, with sufficient space. The real estate agent ( Ella) was knowledgeable, providing detailed information about the property and answering all my questions.

Kirti · 15 December 2023

★★★★★ 5/5

Google

Gareth went above and beyond to help us sell our home in less than a week. We were under pressure for a quick sale, and Gaz found us the right buyers for the right price- we couldn't be happier. His service was excellent and he even came out to do a viewing on a Sunday afternoon to help secure the sale. Will definitely be recommending Chancellors to everybody!

Cathryn · 11 November 2017

★★★★★ 1/5

Google

Poor experience, exhausting process via letting hub to rent a property, after being invested on the property for for more than 15 days, suddenly we can’t rent the property due to a certificate issue of the landlord. I cannot trust Chancellor’s anymore.

Reecha · 12 June 2024

★★★★★ 1/5

Google

If I could give them zero stars I would as it is the most horrible agency I had ever dealt with. They are really unprofessional starting from completing the application form - I have gave them all details and still they were not able to fill in correctly (it was just copy-paste). And continuing with properly renting the place. My experience is a worst one as they told me one week before moving in that they cannot rent the place any longer and they did not gave me any reasonable argument. All this after I had signed the contract and payed the deposit and rent in advance!!!! This shows how unimportant the customer is for them and the lack of professionalism of the personnel. They are not trustful and I would not recommend to anyone to rent a place using this agency. Stay away from them!!! As an advice for the agency: Please take a look on what customer service means and how important is to keep your promises when working with clients. And stop fooling people!!

Felicia · 11 November 2019

★★★★★ 1/5

Google

If you look for an agency where the client is for agent you that it is. Yesterday I wanted to make a viewing for one of the property for renting. I wanted....but I didn't. Very rude agent - Kayleigh wasn't be able to wait for me 10 min, even if I advised by phone that I stocked in road traffic. When I got a place she already gone (perhaps I even saw here car), and after that didn't pick up a phone. Earlier I also advised, that I don't know Reading and I need to go out from work few minutes before ending to attend the appointment and I expected a little bit understanding . So....The renting a flat it is not only sigh the agreement, but also how the agent (on behalf of a landlord) treat the tenants. What can I expect if on beginning I met as patronizing behavior. I know, it wasn't expensive flat, however, good professional agent treats all clients with the same attention. But this, what I met yesterday, it wasn't caring of a client at all.

Darius · 11 November 2019

★★★★★ 3/5

Google

I didn't have the best experience to start but to be fair, the manager called and helped to resolve the situation and I understand they have been short staffed. I ended up talking to Dean and he was perfectly helpful etc. So I've amended my review to reflect this.

Daniella · 12 January 2024

★★★★★ 5/5

Trustpilot

Was very approachable atanytime and was…

Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.

Mrs · 19 March 2026

★★★★★ 5/5

Google

Very satisfied with mr ethen

Abdul · 16 September 2025