Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleI didn't have the best experience to start but to be fair, the manager called and helped to resolve the situation and I understand they have been short staffed. I ended up talking to Dean and he was perfectly helpful etc. So I've amended my review to reflect this.
Daniella · 12 January 2024
Agent replied · 11 January 2025
Thank you for bringing this to our attention Daniella, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
★★★★★ 5/5
TrustpilotWas very approachable atanytime and was…
Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.
Mrs · 19 March 2026
★★★★★ 5/5
GoogleVery satisfied with mr ethen
Abdul · 16 September 2025
Agent replied · 23 September 2025
Hi Abdul, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI am happy that I have found a property for rent through Chancellors! I would personally appreciate Luis Allwright for his end to end stellar support beginning from identifying a suitable property and to the contract execution! He has kept me informed of all the progress! Kudos to Luis!
Benjamin · 10 November 2023
Agent replied · 9 November 2024
Thank you for leaving us this great review Benjamin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
GoogleTerribly dodgy estate agents. Don't trust a word they say. Everything they tell you, it is the opposite. As soon as they've got their commission, they will start speaking the truth.
Z · 10 October 2024
Agent replied · 9 November 2024
Hello Z, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.
★★★★★ 5/5
TrustpilotChelsey Mitchell and Georgie Jenner…
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
Ms · 19 March 2026
★★★★★ 1/5
TrustpilotI would strongly caution landlords
I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.
Bryn · 18 March 2026
★★★★★ 5/5
GoogleElla has done a pretty good job on the viewing of letting. She has given me all the information needed and answered all the questions I had about the house.
Palaparti · 19 October 2024
Agent replied · 9 November 2024
Thank you Palaparti for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleJosh was waiting at the property when we arrived early and was very welcoming.
I felt he was friendly, articulate and was able to answer all questions we had.
After 3 previous viewing with different agents that day Josh made this an enjoyable experience and I did not feel pressured into a hard sale from him.
Thank you for everything you have done!
Paul · 11 November 2017
★★★★★ 5/5
Googlesuper friendly and supportive
Vinutha · 3 September 2025
Agent replied · 8 September 2025
Hi Vinutha, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe contacted Chancellors to help with our search for a property and were put through to Charlotte, she was extremely helpful with our search and organising viewings, especially in accommodating the complicated schedules of the three people in our group. Professional, helpful and willing to go the extra distance to make things work, would definitely recommend Charlotte and Chancellors in the future.
James · 13 January 2018
★★★★★ 5/5
GoogleI have been dealing with Luis from Chancellors and the experience has been great. He is polite, prompt and very collaborative with his approach. It’s been great dealing with him on our apartment search. Looking forward for the completion of our search and move in as well.
Sunil · 10 November 2023
Agent replied · 9 November 2024
Thank you for leaving us this great review Sunil, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleBrilliant service from Ella, clearly answered our questions and to the point met our needs we got stuck in traffic and she was very patient with us . First time using Chancellors and from the first day they have been fantastic and prompt! I recommend
Donald · 15 December 2023
Agent replied · 9 November 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleDear Aisha! I am really thankful to you for helping me in finding such a wonderful and nice apartment. Since I moved to Reading with my family, I was really struggling to find a house but thanks to you for helping me in this critical situation and findiing a suitable house for us. You are a Rockstar !
Ritesh · 10 November 2022
Agent replied · 9 November 2024
Thank you Ritesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleChancellors, overall is very reliable and helpful agency. We saw few properties with Ella. She was very professional and courteous. She understood our requirements very well and was very honest in her suggestions and advice. One of the best property advisors we ever came across...
Khurram · 10 November 2023
Agent replied · 9 November 2024
Hi Khurram, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleChancellors are a brilliant estate agency. I had a two very informative, professional viewings with Ella. She took the time to understand our requirements from a home and detailed the pros and cons within both houses. I would highly recommend to anyone in the area.
Jack · 10 November 2023
Agent replied · 9 November 2024
Hi Jack, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI have viewed a property to let with them. Was taken around by Daniel Wise and is soo incredible, Friendly and very patient! Thanks soo much Daniel!
J · 10 October 2024
Agent replied · 9 November 2024
Thank you Janeffer for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI had a view with Sarah and really enjoyed it, it was lovely to speaking to her about my specific requirements, and my expectations and she was very attentive and a good a listener.
Looking forward to working with her on the upcoming views.
Kaoutar · 10 November 2023
Agent replied · 9 November 2024
Thank you kaoutar for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
GoogleWe've been viewing quite a few properties with Chancellors and while not yet finding one to suit our requirements, Chancellors have offered great service with viewings and information.
We've had viewings with Hollie, James and Luke so far and they have all been great.
Andy · 10 November 2023
Agent replied · 9 November 2024
Thank you Andy for giving our Reading branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleVery helpful and understanding in regards to your needs and expectations. I highly recommend Chancellors. I did my passport application last week and got a call from one Luis who was pro-active in all the questions I needed answers to. Keep it up Luis.
Kudzailisa · 10 November 2023
Agent replied · 9 November 2024
Thank you for leaving us this great review Kudzailisa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleChancellors provide great real estate service in Reading. Specially, I would like to appreciate Dean Smith Marla and Achilles for providing excellent support to during property viewing and guiding through end to end process. I highly recommend Chancellors for property to rent and sale.
Prakash · 10 November 2023
Agent replied · 9 November 2024
Hi Prakash, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI dealt with several different agents from the reading office, all of them being very helpful and professional. Me and my partner were in a difficult situation where we needed a flat asap, and Lauren went out of her way to help us, and helped us get into the new flat quicker than we could imagine. Excellent customer service.
Kristian · 11 November 2017
★★★★★ 5/5
GoogleWent to Chancellors after being left down by another agency and I cannot recommend enough. Dean Smith was incredibly helpful and informative and we are now settled in our new flat! Thank you once again for your efficient service.
Emily · 10 November 2022
★★★★★ 5/5
GoogleReally great experience! We were shown the property by Ella who was super kind and helpful and the entire process was really straightforward and smooth.
Dishari · 10 October 2024
Agent replied · 9 November 2024
Thank you Dishari for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
