Trusted Agent profile

Chancellors Reading reviews

4.6

★★★★★ Excellent

546 reviews across 2 platforms

46 Market Place, Reading, RG1 2DT, RG1 2DT

Chancellors's Reading office at 46 Market Place is rated 4.6 out of 5 across 546 reviews on two platforms, including 370 Google reviews rated 4.7.

Google logo

4.7 / 5

370

Reviews on Google

This office

Trustpilot logo

176

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hannah was fantastic throughout the…

Hannah was fantastic throughout the entire rental process. She was professional, responsive, and made finding and securing our rental home much less stressful. She kept us informed at every stage, answered all our questions promptly, and worked hard to ensure everything went smoothly. Thanks to her support and expertise, we were able to find a great home that met our needs. I would highly recommend Hannah to anyone looking for help with renting a property.

Miss · 16 June 2026

Agent replied · 23 June 2026

We appreciate you sharing your positive experience. We are so glad to hear that the rental process was less stressful and that we kept you informed. It is wonderful to know that you found a great home.

5/5

Google

Recently purchased a property through Chancellors Reading Estate Agents and had a really positive experience. Big shoutout to Robert Penford, he was genuinely helpful from start to finish and made the whole process feel much easier than expected. He kept everything moving and was always on hand to answer questions or sort things quickly. He’s a real asset to the business. The rest of the team were also great to deal with always friendly and responsive. Would definitely use Chancellors again in the future and will be recommending them to family and friends!

Thumnoha · 11 April 2026

Agent replied · 17 April 2026

Thank you so much for your wonderful feedback, Thumnoha! We're thrilled to hear that you had a positive experience with Chancellors Reading Estate Agents. Robert is indeed a valuable member of our team, and we're glad he could assist you throughout the process. Your recommendation means a lot to us, and we look forward to helping you and your friends and family in the future!

5/5

Trustpilot

Shout-out to Miss Amelia Pavelin

A shout-out to Miss Amelia Pavelin, Senior Lettings Progression Executive at Chancellors, who has comported herself professionally and impressed me with her incredible efficiency and friendliness. She is definitely a valuable asset to her company and I see huge potential in her to soar to even greater heights both professionally and personally as she obviously gives precedence to prospective tenants' interests while working most conscientiously. Highly recommend Amelia and Chancellors!

Portia · 19 June 2026

Agent replied · 23 June 2026

We are delighted to hear about your positive experience. It's wonderful that our team member's efficiency and friendliness made such a great impression. We appreciate your high recommendation!

5/5

Google

Idris Butt was absolutely outstanding from start to finish. Professional, knowledgeable, reliable, and genuinely committed to doing a top-quality job. He took the time to explain everything clearly, was incredibly helpful throughout the whole process, and made what could have been stressful feel easy and straightforward. What really stood out was his attention to detail and how much pride he clearly takes in his work. Nothing felt rushed, and the standard of service was excellent. It’s rare to come across someone so honest, hardworking, and easy to deal with. I wouldn’t hesitate to recommend Idris Butt to anyone looking for someone dependable and highly skilled. Truly a 5-star experience with Chancellors throughout.

Jeremiah · 3 April 2026

Agent replied · 17 April 2026

Thank you so much for your kind words, Jeremiah! We're thrilled to hear that Idris Butt provided you with such outstanding service at Chancellors - Reading Estate Agents. Our team is dedicated to making the process smooth and stress-free, and it's wonderful to know that Idris's professionalism and attention to detail made a positive impact on your experience. We truly appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

We worked with Chancellors to buy a flat in Reading, the experience was smooth and we were able to reach out to the team for any queries and they would ensure quick turnaround times. Special mention to Idris and Georgia who were always available to help us and were more than happy to assist in any way they could. We worked with Eve Clark from the Sales team, who in-spite of our process taking longer than expected was on top of our case throughout. Would definitely recommend Chancellors.

Megha · 27 March 2026

Agent replied · 17 April 2026

Thank you so much for your kind words, Megha! We're thrilled to hear that you had a seamless experience with Ethan and our team at Chancellors. Providing excellent service and clear communication is our priority, and it's great to know that we met your expectations. If you need anything in the future, feel free to reach out!

5/5

Trustpilot

I had a great experience with Luigi…

I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.

Sofia · 22 May 2026

Agent replied · 27 May 2026

We appreciate you sharing your positive experience. We are happy to hear that our team member was helpful and organized, accommodating your viewing requests. It's great to know you felt well-supported throughout your property search.

5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

Agent replied · 27 May 2026

We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.

5/5

Trustpilot

I had a viewing with Odete for a…

I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!

Mr · 22 May 2026

Agent replied · 27 May 2026

We appreciate you sharing your positive experience. We're so glad to hear that the viewing was comfortable and welcoming. It's wonderful to know that the application process was clear and straightforward. Thank you for your kind words!

5/5

Google

We had a great experience finding our new rental home. We want to specifically thank Ella for her amazing help throughout the process. She was incredibly fast at responding to all our questions and always had a very positive, helpful attitude. She made everything feel easy and stress-free. Plus, Ethan and Daniel were professional when hosting viewing for us. If you are looking for a property, we highly recommend this agent.

Nicky · 10 April 2026

Agent replied · 17 April 2026

Thank you so much for your wonderful feedback, Nicky! We're thrilled to hear about your positive experience in finding your new rental home with us. Ella, Ethan, and Daniel will be delighted to know that their efforts made the process easy and stress-free for you. Your recommendation means a lot to our team at Chancellors - Reading Estate Agents. If you need any further assistance in the future, don’t hesitate to reach out!

5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

5/5

Trustpilot

The works were done promptly

The works were done promptly, the contractor was very punctual and professional, better experience that some we had in the past. Coco was very good in checking the progress of the contractors, if the work has been done or not, which reassured me. She is approachable and professional and that's all I can ask for

Alexandra · 17 June 2026

Agent replied · 23 June 2026

We appreciate you sharing your positive experience! We're glad to hear the work was done promptly and professionally. It's great to know our team member was approachable and ensured the work was completed to your satisfaction.

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

5/5

Google

I recently completed a house move with the support of Chancellors Estate Agents in Reading, and I’d like to give special thanks to Ethan Howes and Natasha Webster. They made the entire process smooth and stress-free, keeping me well informed and up to date at every stage. Their professionalism, clear communication, and friendly approach truly made a difference, turning what could have been a daunting experience into an easy and positive one. I’m very grateful for their assistance and would highly recommend them to anyone looking to move.

Vinith · 11 October 2025

Agent replied · 10 November 2025

Hi Vinith, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

5/5

Google

It’s been a pleasure to work with Jess today. The viewings were booked with Jess with ease, and great follow up and confirmation. We attended 3 viewings this morning. Jess is very friendly and professional. She has exceptional knowledge of all the properties we viewed and was very helpful indeed.

Jo · 16 April 2026

Agent replied · 17 April 2026

Hi Jo, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I had an amazing experience buying my first ever house with Chancellors. Idris was wonderful with communication and always had time for me whenever I called. The team at Chancellors Reading were all fantastic too. Will definitely be calling them if I need to move out of Reading in the future.

Luby · 3 April 2026

Agent replied · 17 April 2026

Thank you so much for your wonderful feedback, Luby! We're thrilled to hear that you had an amazing experience buying your first home with Chancellors. Idris and the entire team at our Reading branch are dedicated to providing excellent service, and it's great to know that you felt supported throughout the process!

5/5

Trustpilot

Ian has been a delight to work with in…

Ian has been a delight to work with in relation to the sale of my property. He has been very responsive, flexible and provided expert advice based on years of experience. Thanks to Ian and the team for their great work.

Celia · 17 June 2026

Agent replied · 23 June 2026

We appreciate you sharing your positive experience. We are so pleased that our team's responsiveness, flexibility, and expert advice were helpful.

4/5

Trustpilot

After a particularly stressful time…

After a particularly stressful time with a failed transaction, the team at Chancellors, particularly Hugo, handled everything smoothly and we felt confident in entrusting him with our sale and purchase of our new property. Hugo, Charlotte and Rav are an asset to the company.

Megan · 25 May 2026

Agent replied · 27 May 2026

We appreciate you sharing your positive experience with us. We are happy to hear that our team handled everything smoothly during a stressful time. Thank you for your feedback.

5/5

Trustpilot

Stress-Free Property Management from Overseas a very positive experience…

I've had a very positive experience working with Chelsey Mitchell and the team at Chancellors property management. As an overseas landlord based in Singapore, having a responsive and reliable letting agent is extremely important, and Chelsey has been excellent throughout.

Mr · 19 June 2026

Agent replied · 23 June 2026

We are so pleased to hear about your positive experience with our property management team. It's wonderful to know that our support has made managing your property from overseas stress-free. We truly appreciate your recommendation!

5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

4/5

Google

Thank you for your support throughout the rental process. I would like to extend my sincere thanks to Mary Barlow. I truly appreciate your professionalism, clear communication, and approachable manner, which made everything straightforward and stress free. It was a pleasure working with you.

SPNP · 16 April 2026

Agent replied · 17 April 2026

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Jessica was great

Jessica was great, she knew the local area so well. I enquired about one property and she contacted me to mention another one I may have missed. It was exactly what I was looking for

Mr · 13 June 2026

Agent replied · 23 June 2026

We are so glad our team's local expertise helped you find the perfect property. Thank you for your wonderful feedback!

5/5

Trustpilot

Ethan was a constant support

Ethan was a constant support, always listened to our needs and answered the questions promptly. He negotiated a deal for us too. Thanks to him, everything is smooth sailing for me and my partner.

Susan · 17 June 2026

Agent replied · 23 June 2026

We're so pleased to hear that we provided constant support, listened to your needs, and promptly answered questions. We're glad everything is smooth sailing.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Reading

How many reviews does Chancellors Reading have?

Chancellors's Reading office has 546 reviews across two platforms: 370 on Google, 176 on Trustpilot (across the whole business).

What is Chancellors Reading's rating?

Chancellors Reading is rated 4.6 out of 5 across all 546 reviews, and 4.7 out of 5 on Google from 370 reviews.

Where is Chancellors's Reading office?

Chancellors Reading, 46 Market Place, Reading, RG1 2DT, RG1 2DT.

The Trusted Agent

Is this your office? Claim your page.