Trusted Agent profile · Rayleigh

Barrett Estate and Letting Agents Rayleigh reviews

4.7

★★★★★ Excellent

159 reviews across 3 platforms

155 High Street, Rayleigh, SS6 7QA

Barrett Estate and Letting Agents's office in Rayleigh, at 155 High Street, is rated 4.7 out of 5 across 159 reviews on three platforms, including 145 Google reviews rated 4.7.

Google logo

4.7 / 5

145

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Yell logo

4.0 / 5

4

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Rayleigh office, from every platform, shown as written. First names only.

5/5

Facebook

Always a prompt, professional and personal service from Barrett’s. Thanks Matt and the staff in Rayleigh for making our recent transaction smooth and easy.

Patricia-Wayne · 13 July 2021

Agent replied · 22 October 2025

Thank you for your kind words Wayne & Patricia 😊

5/5

Google

I have let my flat through Barretts for the last 12 years and would never consider going elsewhere. I have found their service to be competent and professional with a team of very friendly staff supporting Carol and Matthew Barrett. They understand the business from both a landlords and tenants perspective, deal with problems that arise from time to time efficiently and I've found them always available for advice if needed. I recently had a tenant dispute with the Tenant Deposit Scheme which was handled on my behalf by Carol Barrett and achieved a successful outcome.

John · 25 August 2018

Agent replied · 23 August 2024

Thank you for the 5* review John 😁 …

5/5

Google

A great team at Barretts, extremely helpful and polite. Did what they said they were going to do and when they were going to do it! Thanks all for a good service.

Nicola · 11 October 2024

Agent replied · 23 August 2024

Thank you for your kind words Nicola. We’re glad we’ve been able to help you 😊 …

5/5

Google

Had the pleasant experience of speaking with Louise and having her assist me in booking a viewing for an in demand property recently. She was very informative and transparent throughout. Would recommend

Kacey · 11 October 2024

Agent replied · 23 August 2024

Thanks for your 5* review Kacey 😊 …

5/5

Google

I have recently purchased a property for redevelopment and decided to rent it out in the short term. I made contact with Barretts for some advice and they could not have been more professional and helpful. I subsequently used them to market my property and they found me a tenant within days. They have a very intuitive and user friendly system that deals with all of the paperwork and I do not hesitate in highly recommending them.

Steve · 25 August 2019

Agent replied · 23 August 2024

Hi Steve, thanks for your kind words, it is much appreciated and we're glad you have been happy with the service you have received. Thanks

5/5

Google

Barratts just arrange a new tenant for my property in Essex. They provided an excellent start to finish service. Dan and Matt provided great support throughout the process. Thank you. Marcus

TheHutch000 · 11 October 2024

Agent replied · 23 August 2024

Thank you Marcus for your 5* review. We’re glad we were able to help. Should you need us in the future, please don’t hesitate to let us know 😊 …

5/5

Google

I’ve used Barrett’s for 6 and a bit years now on a short hold assured tenancy agreement. I have found Barrett’s to be quick and easy to deal with, always friendly and any repairs carried out promptly to their best ability (landlord permitting). Barrett’s is a family run business and it’s always lovely to have Mike over to do the Quarterly inspections, really nice guy. Highly recommend.PositiveResponsiveness, Quality, Professionalism

Keely · 24 August 2021

Agent replied · 23 August 2024

Thanks Keely for your 5* review, its much appreciated :)

5/5

Google

Excellent experience with Karen at Barrett. I needed a property to rent and the whole process was made very easy dispite living from abroad. Would highly recommend!

Jason · 11 October 2024

Agent replied · 23 August 2024

Thank you for your 5* review Jason. We’re very pleased to have been able to assist in finding you a property 😊 …

5/5

Google

We've been really happy with the level of service and how helpful and friendly they are. It felt like everything was clear and they were really accommodating which made the renting process smooth & easy. We can't wait to move in to the new home. Thank you!

Nic · 24 August 2023

Agent replied · 23 August 2024

Thanks Nic for your 5* review, we really hope you enjoy your new home 😁 …

5/5

Facebook

I found a house on Rightmove, managed to get a viewing the same day which was amazing. We are now in the process of referencing. such quick and prompt service. I was met by Matthew at the property and he was so welcoming and kind. Answered any questions I needed. I am very happy with the service I have received.

Hollie · 19 May 2022

Agent replied · 22 October 2025

Thank you Hollie for your kind words. We hope you enjoy your new home 😊

5/5

Google

The team at Barrett’s have sourced tenants for me on a few occasions, and I have always been very pleased with their professional, attentive and helpful approach. They always respond to messages left for them, and I would have no hesitation in recommending them to others. Special thanks go to Matthew, Ashley & Claire. Wishing you and your company continued success.PositiveResponsiveness, Quality, Professionalism, Value

Barry · 24 August 2021

Agent replied · 23 August 2024

Thank you Barry, we're glad to have been able to help again. All the best with the new tenant, thank you

5/5

Google

The whole team at Barrett are a pleasure to work with they are very helpful and great at communicating. I would highly recommend their service.

Neatwork · 11 October 2024

Agent replied · 11 October 2026

Thank you Neatwork for your 5* review, it is much appreciated 😊 …

5/5

Google

Staff was absolutely amazing from the beginning to the end, total stress free

Scott · 23 March 2025

Agent replied · 27 May 2025

Thank you for your 5* review Scott 😊 …

5/5

Google

I couldn't recommend a better agency to find you the right place and help you settle in. Barrett Estate and letting agents are amazing, brilliant and helpful. They helped me find the right place, move in quickly and helped me whatever I needed. Amazing staff 👏 Thank you so much to everyone at Barretts. Chris Johnson

Chris · 24 August 2022

Agent replied · 23 August 2024

Thank you for your lovely review Chris, we’re glad we were able to help you 😊 …

5/5

Google

I have been dealing with Barretts since Aug 2019 they are managing two properties for me locally, They are very professional and helpful in the dealings, very fair with their rates nothing is to much trouble. I would recommend anybody looking for a management team to look after rental property to speak to Barrett's

COLIN · 24 August 2022

Agent replied · 23 August 2024

Hi Colin, thanks for your review and we’re really glad you’ve been happy with our service :)

5/5

Google

Top quality service from Matt and his team, will recommend to friends and family!PositiveResponsiveness, Quality, Professionalism, Value

N · 24 August 2020

Agent replied · 23 August 2024

Thanks Nic, glad you were happy with the service 😀 …

1/5

Google

Letting agents who work with a terrible landlord and condone his awful ways. They also need to stay updated with laws and inform the landlord they're working with about these laws. They should really find out about what they're landlords are really doing and how discusting it is for a landlord to let people in a house share live in the discusting conditions they have been.

El · 25 August 2019

Agent replied · 23 August 2024

Good morning Luke. I find your review completely unjustified as we do not manage the property you reside in and have no control over your landlords actions. If you truly believe the living conditions are disgusting then you would need to report this to the Environmental Health department at Southend Council as they would be able to enforce any necessary works. We are full members of ARLA (The Association of Residential Letting Agents) and are fully up to date with all legislation. Thanks

2/5

Yell

Nothing has been done

After making complaints regarding my ex landlord, including, entering and taking pictures of my property without permission, passive aggressive behaviour and opening letters addressed to me. Barrett’s have not taken this seriously, allowing another innocent person to be faced with this, by allowing the landlords to advertise and rent the property out again. I am aware some treatment from the landlords was minor but when they are breaking the law, Barrett’s still have not stepped in.

NikkiS-252 · 19 April 2023

5/5

Google

Very easy and natural to deal with, Matt our agent was helpfull and had good knowledge of the local market. Would recommend this company above the larger estate agents I have dealt with in the past.

David · 11 October 2023

Agent replied · 23 August 2024

Thank you for your review David, it was our pleasure being able to assist. If you need us again the future then please don’t hesitate to contact us. Thank you, Matthew Barrett

5/5

Google

The whole team at Barrett are a pleasure to work with they are very helpful and great at communicating. I would highly recommend their service.

Neatwork · 25 May 2024

Agent replied · 23 August 2024

Thank you Neatwork for your 5* review, it is much appreciated 😊 …

5/5

Facebook

We have been delighted to work with Matthew and his team. Very proactive and professional throughout and cannot recommend them highly enough. Thank you for your continued support.

Estates · 11 November 2022

5/5

Google

Found Matt & the team at Barretts to be a friendly & helpful agency, providing a professional service to me as a tenant over the last 4 1/2 years. Simple online systems and automated processes mean you're not wasting time on needless admin when renting.

Neil · 24 August 2022

Agent replied · 23 August 2024

Thank you Neil, it was a pleasure helping you over the last 4.5 years, we wish you all the best in your new home 🏡 😁 …

5/5

Google

We have been with Barrett’s for over 2 years now and have had a great overall experience, very friendly and efficient at dealing with any issues that arise , would highly recommend

Matthew · 11 October 2023

Agent replied · 23 August 2024

Thank you for your 5* review Matthew :)

5/5

Google

I have rented a property from Barrett's for the last 5 years. I have always found their customer care brilliant and there has never been any issues. The team that work in the Rayleigh office are always very helpful and make you feel comfortable with any queries you may have. I would highly recommend renting a property from them.

Claire · 25 August 2019

Agent replied · 23 August 2024

Thanks for your review Claire, we're glad to have been able to help. If you need us in the future please do not hesitate to come back to us :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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