Trusted Agent profile · Rayleigh

Barrett Estate and Letting Agents Rayleigh reviews

4.7

★★★★★ Excellent

159 reviews across 3 platforms

155 High Street, Rayleigh, SS6 7QA

Barrett Estate and Letting Agents's office in Rayleigh, at 155 High Street, is rated 4.7 out of 5 across 159 reviews on three platforms, including 145 Google reviews rated 4.7.

Google logo

4.7 / 5

145

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Yell logo

4.0 / 5

4

Reviews on Yell

This office

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Reviews

Every review we hold for the Rayleigh office, from every platform, shown as written. First names only.

1/5

Google

Poor excuses all blame on landlords no responsibility as the agency. No checks on landlords, false promises and fake statements about brilliant landlords. Avoid at all costs.

Sharon · 25 August 2019

Agent replied · 23 August 2024

Good morning Sharon, I've tried to locate you on our system but cannot find your details anywhere. Perhaps you could contact us so we can assist?

5/5

Google

So pleased I swapped to Barrett, very helpful and pleasant,also found a tenant very quickly with them, can't thank them enough.

Kate · 24 August 2020

Agent replied · 23 August 2024

Morning Kate, thanks for your kind words. We're also really pleased you swapped and came to us 🙂 …

5/5

Facebook

Very professional and friendly letting team. Would definitely recommend using them!

Emma · 24 May 2022

Agent replied · 22 October 2025

Thank you Emma, we’re glad to have been able to help, all the best in your new home 😊

5/5

Google

Just recently completed on our first property with Barretts. Excellent service and attention to detail. A ship very well run from the top.

Sean · 25 August 2019

Agent replied · 23 August 2024

Thanks Sean, so glad we could help with your first purchase, all the best for the future! Matthew

5/5

Google

Friendly, Professional service from a team who clearly cares about providing the best quality of care and support possible.

Beardyable · 24 August 2020

Agent replied · 23 August 2024

Thank you for your kind words & 5* review

5/5

Google

My husband to driving so did not mean to give you only four stars.

Christine · 24 August 2021

Agent replied · 23 August 2024

Good morning Christine, thank you for your 4* review. It's much appreciated. Please let us know how we could improve our service to make it a 5* review, we'd be happy to listen. Thank you

5/5

Google

Friendly, efficient and always returned my calls. A good example of how a business providibg a service should run. Thankyou!

Paul · 25 August 2018

Agent replied · 23 August 2024

Thanks for your kind words Paul 🙂 …

5/5

Google

Brilliant service, polite, friendly, professional with great communication. So much better than other agents in the area. Would thoroughly recommend.

Mike · 25 August 2018

Agent replied · 23 August 2024

Thanks for your kind words Mike 🙂 …

5/5

Google

Excellent and first class service from start to finish.PositiveProfessionalism

Malcolm · 24 August 2021

Agent replied · 23 August 2024

Thank you Malcolm for your 5* review. As always, it was a pleasure sourcing a new tenant for you :)

5/5

Google

Great team and very efficient. Would highlighy recommend.

Sophia · 24 August 2021

Agent replied · 23 August 2024

Thank you for your 5 stars Sophia

5/5

Google

Professional, efficient and helpful.PositiveResponsiveness, Quality, Professionalism, Value

Jo · 24 August 2021

Agent replied · 23 August 2024

Thank you Jo for your 5* review. We're pleased to have been able to help :)

5/5

Google

Friendly, helpful staff with great knowledge.

Chris · 24 August 2021

Agent replied · 23 August 2024

Thank you for your 5 stars.

5/5

Facebook

We have used Barretts in Rayleigh for many years now. We highly recommend them. We find them professional and trustworthy and always on hand for any issues that may arise. Well done Barretts keep up the good work.

Sarah · 3 August 2021

5/5

Yell

Would definitely recommend :)

Really impressed with the service we have received from Barretts, from the moment we instructed them, would definitely recommend :)

JohnT-6041 · 19 April 2023

5/5

Google

Very friendly staff . Good property agents

Sue · 25 August 2019

Agent replied · 23 August 2024

Thanks Sue, that’s much appreciated

5/5

Google

Amazing

Daniil · 19 April 2025

Agent replied · 27 May 2025

Thank you for your 5* review Daniil 😊 …

5/5

Google

Excellent servcie

Joe · 11 October 2024

Agent replied · 23 August 2024

Thank you Joe for your 5* review 😁 …

5/5

Google

Rating only, no written review.

Sukumar · 11 October 2024

Agent replied · 23 August 2024

Thank you for your 5* review Sukumar 😊 …

1/5

Google

Not a good agent :(

Crazylands · 11 October 2023

Agent replied · 23 August 2024

Dear 'Crazylands'. As you have not provided a name we are unable to identify you as a client. Perhaps you would be so kind as to email us at rayleigh@barrettestates.com so we can try and resolve your issue. Thank you

1/5

Google

Rating only, no written review.

Gary · 11 October 2023

Agent replied · 23 August 2024

Dear Gary, sorry you have felt the need to leave us a 1* rating, however, we find this rather unjustified. You have confirmed via email that your issue is with your previous landlord and we understand your frustration. We have done everything possible to try and help resolve the issue. We wish you all the best in your new home.

5/5

Google

Rating only, no written review.

Joe · 11 October 2023

Agent replied · 23 August 2024

Thank you for your 5* rating Joe 😊 …

5/5

Google

Rating only, no written review.

Christine · 11 October 2023

Agent replied · 23 August 2024

Thank you for your 5* review :)

5/5

Google

Rating only, no written review.

Louise · 11 October 2023

Agent replied · 23 August 2024

Thank you for the 5* review Louise, its much appreciated :)

5/5

Google

Rating only, no written review.

Roxy · 24 August 2023

Agent replied · 23 August 2024

Thank you Roxy for your 5* review 😁 …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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