Abbotts Lettings Rayleigh reviews

★★★★★ 1/5

Trustpilot

GREG ABBOTT TO BE REMOVED

GREG ABOTT NEEDS TO BE REMOVED FROM HIS POSITION I HAVE A DAUGHTER THAT IS A VICTIM OF MALPRACTICE AND BECAUSE OF THE CAP HE CAME UP WITH WE CAN NOT GET COMPONSATION AND HER HEALTH IS COMPLETLY DESTROYED JENNIE SEALY HOSPITAL IN GALVESTON TEXAS GAVE HER VERY SEVERE BRAIN AND SHE DOES NOT HAVE PEACE WHEN SHE IS AWAKE SHE IS IN ALOT OF PAIN AND BECAUSE OF THIS MAN I DO NOT KNOW WHAT OUR FUTURE HOLDS TWO HOSPITALS ARE INVOLVED MEMORIAL HERMAN SOUTHEAST IN HOUSTON TEXAS BURNED HER HAND VERY SEVERLY WITH AN INFILTRATED IVY SHE HAD AN IMPUTATED FINGER OVER IT,SHE WAS TRANSFERRED TO JENNIE SEALY HOSPITAL THEY SPECIALIZE ON BURNS THERE THEY GAVE MY DAUGHTER VERY SEVERE BRAIN SHE ALSO HAD A BLOOD TRANSFUSION THE BLOOD WAS CONTAMITED WITH HIPITITUS C SINCE THEN MY DAUGHTER HAS NEVER BEEN THE SAME SHE IS IN AND OUT OF THE HOSPITAL BECAUSE SHE NOW HAS A FEEDING TUBE AND IT CAUSES HER TO ASPIRATE AND E THAT CAUSES PHENOMIA AND SHE HAS BEEN IN THE HOSP[ITAL SEVERAL TIME WITH ASPIRATION PHENOMNIA ,BUT MR ABBOTT GOT COMPENSATED FOR HIS ACCIDENT UNFAIR ,PLEASE PEOPLE VOTE HIM OUT PLEASE PLEASE!!!!!!!!!!!!!!!!

Mary · 9 October 2022

★★★★★ 5/5

Google

Fantastic letting agent. I dealt with Tracy and the team. Could not have had better agents. Normally renting can have its problems but from viewing to moving in was a week. Fantastic communication. Would highly recommend Abbotts. Will be using them when it comes to getting a house of my own.

Nick · 18 June 2016

★★★★★ 1/5

Trustpilot

I would give 0 if I could

I would give 0 if I could. Absolutely disgusted with the service and no one seems to care. I selected the full management fee as I am heavily pregnant and did not want to have to deal with the management of letting my property. So far all I have done is have to make phone calls, chase incompetent people up or arrange things myself. Have yet to see any invoices despite requesting them, have been lied to about dates work has been completed, work carried out without any authorisation for the cost from myself… the list goes on. 34 weeks pregnant and horrifically stressed.

Emma · 3 September 2022

★★★★★ 5/5

Google

Nick has been brilliant throughout the whole process, would highly recommend

Jack · 17 June 2020

★★★★★ 5/5

Google

I criticize estate agents often as they often get things wrong and make things difficult however Abbots have found my last 3 tenants now over the past 4 years and each time they have been very easy to deal with and have made the letting process for me very simple. The tenants they have found have also been ideal.

Bradley · 17 June 2020

★★★★★ 4/5

Trustpilot

Very helpful and friendly staff at…

Very helpful and friendly staff at Attleborough Abbotts. Steve, Natasha and Diane were always very quick to respond to queries. At times, they were the only sane people I could turn to at what is a very stressful time. Thank you.

Genevieve · 9 December 2020

★★★★★ 5/5

Google

Communucation was great and I felt in safe hands. Thanks Jason and Sarah!

Luke · 18 June 2019

★★★★★ 1/5

Trustpilot

Abbotts Downham Market

Abbotts Downham Market. I made an appointment to discuss the sale of my house. The other three agents I invited all turned up when they said they would, all professional. Abbotts didn't turn up, no phone call, nothing. From the look of these reviews I dodged a bullet there.

Susan · 22 August 2024

★★★★★ 5/5

Google

So helpful, polite and professional! From the initial phone call, to handing over the keys, I cannot say how helpful Tracy was with our move, despite a little hic-cup on our side. Tracy was more then happy to talk and answer any questions. Fantastic service! Thank you!

Janice · 18 June 2016

★★★★★ 5/5

Yell

Best Estate Agent Experience

Jason Locke helped us find a flat in a very good neighbourhood within Shoeburyness. He went above and beyond the call of duty in accommodating requests in line with our religion and our belief system. Would recommend him any time! Thank you Jason 😀

RameshK-6 · 8 April 2019

★★★★★ 5/5

Trustpilot

Have been there for me in good times and bad!

I've let out my property through Abbotts in Cambridge since 2018, and have always found them extremely helpful and responsive. Kudos especially to Zita and Rosie, who helped me during a particularly tortuous time when due to an "admin error" I was being erroneously chased for an outstanding utility bill payment by debt collection agencies - despite having proof that the tenant had paid! It took us six months but we got there eventually. They definitely earned their management fee for that alone :-)

Adam · 16 March 2022

★★★★★ 5/5

Google

Totally recommend Peter Chapman Very professional ,friendly service & showed urgency to find Tenants. Definitely will be using again

Paul · 17 June 2023

★★★★★ 1/5

Trustpilot

TENANTS BEWARE

TENANTS BEWARE. Negligent agents facilitating shady landlords to rip off tenants. Landlords left the rental property truly filthy (covered in hair, mud up the walls, bins full of refuse etc) and they didn't move out on time - they were still there and had belongings in the rental after I'd started paying rent. Still left out of pocket for cleaning costs on my way into the rental. I was left without a full set of keys, leaving parts of the property unsecured. Abbotts simply emailed me advising nothing was going to be done about it. Total charlatans, the Fawlty Towers of letting agents. Hugely stressful dealing with an office of lying, defensive agents who refused to actually manage the property. Landlord now attempting to unfairly deduct money from deposit and will have to take to court to resolve the matter. Please avoid like the plague. I paid my rent 3 months in advance - £4,500 at a time and was treated appallingly. Still waiting for an apology despite having sent in a formal written complaint. Their professionalism and morality = zero.

JP · 17 January 2022

★★★★★ 1/5

Trustpilot

Sales agent AMY RENDALL .Run away from…

Sales agent AMY RENDALL .Run away from them .We are 1st Time Buyer . We found an house with Abbotts Agency we put down our offer and they ask for all documents and proof of funds to go forward with the purchase and after one month they said the owner he got another offer . They keep us on standby one month and they looking for another buyers wich they offer more money than us . The worst Agency and people I meet in my life .😡 🥵

Corneliu · 11 January 2022

★★★★★ 1/5

Trustpilot

Only interested in one thing

Only interested in one thing, making money.zero customer service and deduct money from the rent due to the landlord for any and every reason they can think of. Do not deal with any issues for tenants or landlords. Do not replay to emails.

Gary · 11 October 2024

★★★★★ 5/5

Google

Very helpful and very lovely people

Scott · 15 December 2024

★★★★★ 1/5

Google

AVOID, AVOID, AVOID!!! Cannot give 0 stars unfortunately The most incompetent agents I have ever had the misfortune of dealing with! Appalling photos of my property, Also marketed my 1bedroom house as a 2bedroom, I had to sack them! Went to Diggins afterwards which were a world apart(for the better), go there instead!

D · 17 June 2020

★★★★★ 1/5

Trustpilot

I am writing to confirm the withdrawal…

I am writing to confirm the withdrawal of our offer for the purchase of the above premises.From the outset your service has been nothing short of appalling, firstly you neglected to mention in any of your sale advertisements that this property is a 'listed building', you also didn’t mention that this premises is in a conservation area, the first we knew of these very important details was when our own solicitor informed us some weeks into negotiations!Your customer service is nonexistent, even today (like on so many previous occasions - for example last Thursday - no return call) (today is Tuesday) you haven’t returned my call.You have left me no alternative other than to seek a purchase elsewhere with a reputable agent.In order that others may be deterred, and not subjected to such a horrendous experience - which has resulted in a significant cost to me, I am sending a copy of this email to your head office to advise them how you run your branch!!

David · 20 July 2021

★★★★★ 1/5

Trustpilot

Do not use Colchester Branch of Abbotts…

Do not use Colchester Branch of Abbotts under any circumstances.I have been waiting for the return of a tenancy deposit for over 35 days now.Maximum time should be up to ten days.The landlady has continually requested for the funds to be released as well as myself.The incompetence of this branch is unbelievable.Failing to respond or return correspondence and calls throughout.I am now seeking legal advice and starting official complaints procedures.

Ian · 27 November 2022

★★★★★ 1/5

Trustpilot

We had a terrible experience trying to…

We had a terrible experience trying to sell our house through Abbotts. We finally gave up after it transpired that Abbotts had advised the builder of the new build that we wished to purchase to put the price of the new build up by over £40k (even though we had already paid a substantial retention for the new build). Abbotts weren’t even the builders agent. We felt totally betrayed. We raised a complaint with the area manager Stephen Rivett who said he would investigate and get back to us within 14 days. Surprise surprise, we never heard any more from him. If estate agents ever want to improve their reputations they need to stop unethical practices and accept that proper regulation needs to be put in place.

A · 20 July 2021

★★★★★ 1/5

Trustpilot

Surveyor given keys to walk through house with occupant in bed

My son is using these to sell his house but as i live there all visits were to be arranged with me. Yesterday a surveyor had arranged to come but i was not given a time, my son told me they would give him a time before the visit. I work regular nights and to my horror just after 9am someone started coming up the stairs towards my bedroom shouting hello.They had given the keys to the surveyor to let himself in but what is more odd is why was he making his way upstairs to the bedrooms.I rang to complain cant get them to answer the phone, i rang and have emailed their head office 3 times but no reply.They couldnt care less i am living with the key and furniture piled up against the door considering getting the locks changed or phoning the police.I am a disabled person extremely vulnerable in my own home.No way would i give this firm any business they have no professional standards and shouldnt be allowed to operate

Jeanette · 23 February 2021

★★★★★ 5/5

Google

Recently used Abbotts to help find a tenant for a new property I have and they let it so quickly to a great tenant. Definitely the best agent I've used in years. Thanks Sarah and Jason

Goodwood · 18 June 2019

★★★★★ 1/5

Trustpilot

Disgraceful Service, avoid these people

Like others, if I could give zero stars I would. I made an appointment to view a flat to rent with Damian at 5pm from the Ipswich branch. He simply never turned up and when I phoned him he claimed that he had found out earlier that day that it had been let through another agent. He didn't try and contact me - no phone call, no text, no email and in this day and age that is unforgiveable. The excuse was that he was busy-guess what, we are all busy!!!!! TOTALLY UNPROFESSIONAL, AVOID THIS AGENCY

Melanie · 7 October 2020

★★★★★ 1/5

Trustpilot

If I could give no stars I would

If I could give no stars I would - Abbott’s countrywide Beccles do not deserve a single star. They lie, mislead and do not do what they say they will do when they say they will do it. Having never sold a house before we went with a personal recommendation for Abbott’s estate agents...never again! I will never recommend them to anyone, and would advise everyone to stay well away from them and find a competent, contactable and more honest estate agent...

Melanie · 23 September 2020