Trusted Agent profile · Rayleigh · Essex
Verified
★★★★★
161 reviews across 1 platform
128 High Street, Rayleigh, Essex, SS6 7BU
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's office in Rayleigh, Essex, at 128 High Street, is rated 4.5 out of 5 across 161 reviews on 1 platform, including 161 Google reviews rated 4.5.
Every review we hold for the Rayleigh office, from every platform, shown as written. First names only.
5/5
GoogleWith nelle,letting has never been this easy and stressless. She's always available to talk to ,she follows up thru the entire process.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleTotally recommend Peter Chapman Very professional ,friendly service & showed urgency to find Tenants. Definitely will be using again
1/5
GoogleAVOID, AVOID, AVOID!!! Cannot give 0 stars unfortunately The most incompetent agents I have ever had the misfortune of dealing with! Appalling photos of my property, Also marketed my 1bedroom house as a 2bedroom, I had to sack them! Went to Diggins afterwards which were a world apart(for the better), go there instead!
Hi David, Please contact us via review@countrywide.co.uk. so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)
5/5
GoogleMade renting our new home an absolute pleasure with a relaxed no hassle, no obligation experience - Tracey was a star who did nothing except go beyond her call of duty to help us out! Ben and Robyn
1/5
GoogleAVOID, AVOID, AVOID!!! Cannot give 0 stars unfortunately The most incompetent agents I have ever had the misfortune of dealing with! Appalling photos of my property, Also marketed my 1bedroom house as a 2bedroom, I had to sack them! Went to Diggins afterwards which were a world apart(for the better), go there instead!
Hi David, Please contact us via review@countrywide.co.uk. so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)
1/5
GoogleAVOID, AVOID, AVOID!!! Cannot give 0 stars unfortunately The most incompetent agents I have ever had the misfortune of dealing with! Appalling photos of my property, Also marketed my 1bedroom house as a 2bedroom, I had to sack them! Went to Diggins afterwards which were a world apart(for the better), go there instead!
Hi David, Please contact us via review@countrywide.co.uk. so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)
5/5
GoogleRecently used Abbotts to help find a tenant for a new property I have and they let it so quickly to a great tenant. Definitely the best agent I've used in years. Thanks Sarah and Jason
5/5
GooglePeter and Jorden have been fantastic. The best estate agents I have ever worked with
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleOur letting agent was Nelle, lovely girl, quick responses and super helpful. Would defo recommend.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleChose Abbotts as it was recommended by a friend, has an awful experience with a previous agency therefore I hope everything will go smoothly with this one. So far I've been impressed, on time, spot on and quick in finding tenants. Good customer service too.
Thank you for taking the time to leave us this excellent review, it's great to see that the Abbotts team were once again able to provide their proven, 5* service! Best wishes, Lucy.
1/5
GoogleWe had a terrible experience with Abbotts, I would not recommend them to anyone. To summarise, we were lured in by Matthew and his promise of "3 viewings already on our property" before we had signed our contact - of course these didn't …
Hi Natalie, Thank you for taking the time to leave us your comments and I am sorry you feel this way. Please contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Scott
5/5
GoogleBrilliant from my 1st call to the office to completion i have had support from Chris Mitchell Sara ,Amy,Tilly , Chris thank you for all your help big asset to the company THANK YOU
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleChose Abbotts as it was recommended by a friend, has an awful experience with a previous agency therefore I hope everything will go smoothly with this one. So far I've been impressed, on time, spot on and quick in finding tenants. Good customer service too.
Thank you for taking the time to leave us this excellent review, it's great to see that the Abbotts team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleI've dealt with most of the team in the branch, but mostly Nick and Melissa, both of whom have been fantastic in looking after selling my property, to currently seeing it through to exchange and completion. What was key to me was …
Thank you for taking the time to leave us your amazing comments. I will make sure the local team are made aware of your 5* review. Kind regards, Donna.
5/5
GoogleHannah and Elliott from the property management team have been absolutely amazing. As soon as I have had any problems they have gone out of their way to try and resolve it with my landlord. Very friendly and helpful.
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleThouroughly professional service. Expertise second to none, cannot fault this excellent company & particularly the staff who go that extra mile & could not have been more helpful.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
2/5
GoogleDisappointed with the Branch Manager. Branch staff seem to be much better than the manager. Using an estate agent should take the hassle away from moving home, this isn't my experience. Would not recommend or use again.
Good morning, Thank you for your review. We are sorry to see that you have been less that satisfied with the service you received. We always strive to provide excellent service to all of our customers and we sincerely apologies for this shortfall in performance. Please be assured that all feedback is taken extremely seriously and we would like to thank you for bringing this to our attention. Many thanks again for taking the time to leave this feedback.
5/5
GoogleRecently let through Abbotts, really impressed with the service! Thank you to Jason and Sarah for your help.
5/5
GoogleCouldn’t recommend a better organisation! I had a problem with my kitchen sink leaking and after one quick call to Sarah, someone was sent to fix it! Thanks so much for your amazing service!!
Thank you for your great 5* review and kind words. Kind regards, Scott
5/5
GoogleTracy Jennings assisted me when I telephoned with a query raised by my tenant. Rather than going through Nottingham Office I thought it might be easier to contact my local agent. I had received a renewal request but my tenant had advised that she had not. Tracy answered my queries efficiently and in a timely fashion and by Close of Business that day the issues were completely resolved.
5/5
GoogleHad a great informative viewing with Jason just recently, his attention to detail made me feel re assured and confident in my options! Thanks a great deal, you are a true pro
Thank you Joel, best wishes, Mark
5/5
GoogleJust rented with Abbotts and the team have been fantastic. Everyone is really friendly and helpful. Really quick to reply to all my queries and have made the process so easy.
Thank you Bradley for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future. Best wishes Emma
5/5
GoogleI recently purchased a property through Abbotts Countrywide Estate Agents in Rayleigh and I was very impressed with how helpful and proactive the whole team were! …
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
5/5
GoogleI have nothing but praise for Abbotts. I found them very professional and extremely helpful. At a time that is very stressful you need a competent and organised agent. Tracy Jennings at the Rayleigh branch particularly went out of her way for us to make sure our move went smoothly and timely. I can't recommend them enough.
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